Unit of competency Outline
Date retreived
22/07/2026 2:48 PM AWST
22/07/2026 2:48 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Contribute to effective decision making
Contribute to effective decision making
Unit of competency
National Code
LGAGENE302A
LGAGENE302A
State Code
C3727
C3727
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
22/09/2005
Field of Education
080307 - Organisation Management
Original Release Date
22/09/2005
Nominal Hours
40
Description
This unit examines the decision-making processes and capabilities required by those in positions of authority within council. It recognises the impact of personal and community influences upon councillors when making clear and strong decisions.
Notes
Elements and Performance Criteria
1. Identify problems or issues needing response
- 1.1 Problems requiring decisions to be made by council are categorised and prioritised.
- 1.2 Problems are identified by nature, possible causes and influencing circumstances.
- 1.3 Relevant community and stakeholder needs and expectations are discussed in relation to issues of concern.
2. Develop solutions to problems
- 2.1 Possible solutions are researched, community input is encouraged and specialist advice is sought where appropriate.
- 2.2 Community consultation and ownership of solutions are encouraged where possible.
- 2.3 Alternative viewpoints are considered and factored into proposed solutions.
- 2.4 Previous or similar situations are examined to combine or improve on ideas generated from feedback and discussion.
- 2.5 A range of solutions to identified issues is proposed to relevant stakeholders and decision makers.
3. Evaluate solutions
- 3.1 Evaluation of costs and feasibility of solutions are considered.
- 3.2 Capacity to deliver and sustain proposed solutions is evaluated.
- 3.3 Community acceptance and support of proposed solutions are evaluated and considered.
- 3.4 Risk of failure and consequences are assessed against alternative solutions.
- 3.5 Ethical decisions are proposed whilst respecting council responsibilities and community values and avoiding conflicts of interest.
- 3.6 Optimum solutions to identified problems are proposed and authority to proceed is gained.
4. Implement decisions
- 4.1 Boundaries and limitations of decisions are clarified and followed by elected councillors.
- 4.2 Implementation of decisions is planned to suit the operation of council and the community.
- 4.3 Follow-up processes are observed to monitor progress of the implementation plan and review is instigated where necessary.
The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Problems may be:
serious or urgent
new or recurring
result of a previous decision
impact of changing circumstances
not perceived as such by council, community or others outside the community
Solutions may be sourced from:
inside the council
within the community
outside influences
individual interviews
surveys:
group forums
focus groups
quantitative research.
customer satisfaction
specific issue
Problems may be:
serious or urgent
new or recurring
result of a previous decision
impact of changing circumstances
not perceived as such by council, community or others outside the community
Solutions may be sourced from:
inside the council
within the community
outside influences
individual interviews
surveys:
group forums
focus groups
quantitative research.
customer satisfaction
specific issue
Overview of assessment requirements
A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria. The knowledge and skill requirements described in the Range Statement must also be demonstrated. For example, knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated.
Critical aspects of evidence to be considered
Assessment of this unit must include:
capacity to determine what decisions can or cannot be made on information available
ability to make or contribute to difficult decisions
demonstrated capacity to involve the community and specialist sources of advice to inform decision making
demonstrated capacity to respect and represent diversity in ethnic background, culture, customs, language and communication styles
Context of assessment
In the workplace or a simulated work environment, possibly supported by classroom delivery, including remote or online.
Assessment may encompass multiple elements in the workplace and utilise:
role-plays
oral questioning
case studies
short exercises, including multiple choice, practical demonstrations and group activities in simulated environments.
It is anticipated that a complete assessment would involve observation of performance in the role of councillor
Method of assessment
The following assessment methods are suggested:
observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies
written and/or oral questioning to assess knowledge and understanding
completion of workplace documentation
third-party reports from experienced practitioners
completion of self-paced learning materials including personal reflection and feedback from trainer, coach or supervisor
Evidence required for demonstration of consistent performance
Evidence will need to be gathered over time across a range of variables.
Resource implications
Access to a workplace, simulated environment or case studies.
Assessment and training may need to be conducted out of standard business hours.
A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria. The knowledge and skill requirements described in the Range Statement must also be demonstrated. For example, knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated.
Critical aspects of evidence to be considered
Assessment of this unit must include:
capacity to determine what decisions can or cannot be made on information available
ability to make or contribute to difficult decisions
demonstrated capacity to involve the community and specialist sources of advice to inform decision making
demonstrated capacity to respect and represent diversity in ethnic background, culture, customs, language and communication styles
Context of assessment
In the workplace or a simulated work environment, possibly supported by classroom delivery, including remote or online.
Assessment may encompass multiple elements in the workplace and utilise:
role-plays
oral questioning
case studies
short exercises, including multiple choice, practical demonstrations and group activities in simulated environments.
It is anticipated that a complete assessment would involve observation of performance in the role of councillor
Method of assessment
The following assessment methods are suggested:
observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies
written and/or oral questioning to assess knowledge and understanding
completion of workplace documentation
third-party reports from experienced practitioners
completion of self-paced learning materials including personal reflection and feedback from trainer, coach or supervisor
Evidence required for demonstration of consistent performance
Evidence will need to be gathered over time across a range of variables.
Resource implications
Access to a workplace, simulated environment or case studies.
Assessment and training may need to be conducted out of standard business hours.
No information
| State Code | National Code | Title | Type |
|---|---|---|---|
| AC164 | LGASS00002 | Elected member skill set | Skill set |
| J264 | LGA50712 | Diploma of Local Government | Qualification |