Unit of competency Outline

Date retreived
22/07/2026 8:06 AM AWST

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Facilitate performance management processes

Facilitate performance management processes

Unit of competency
National Code
PSPHRM003
State Code
AWV02
TGA Status
Deleted
DTWD Status
Deleted
Current Release Number
1.00
Current Release Date
07/03/2016
View on TGA
State Implementation and Classification
Approved Date
21/07/2016
Field of Education
080303 - Human Resource Management
Original Release Date
21/07/2016
Nominal Hours
80
Description
This unit describes the skills required to facilitate the organisation’s performance management processes to review and enhance employee performance. It includes identifying organisational performance requirements, supporting performance management processes and reporting on performance.This unit applies to those working in administration roles in the public sector where human resources management is required.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.Those undertaking this unit would work independently, performing complex tasks in a familiar context.No licensing, legislative or certification requirements apply to unit at the time of publication.
Notes
Elements and Performance Criteria
1. Identify organisational performance requirements
  • 1.1 Confirm position profiles as uptodate, comprehensive and reflecting business requirements.
  • 1.2 Identify and clarify performance standards where necessary with individuals, supervisors and managers in accordance with position requirements.
  • 1.3 Assess, where relevant, individual performance agreements to confirm agreed requirements.
  • 1.4 Analyse organisational policies and agreements relating to performance management to identify requirements and any performance rewards.
2. Support performance management processes
  • 2.1 Confirm and agree on goals, objectives and required outcomes for the organisation’s performance management framework.
  • 2.2 Educate staff and other stakeholders on performance management processes, benefits and the links between performance management and organisational policies.
  • 2.3 Promote and support ongoing twoway performance feedback between the performance manager, the employee, key stakeholders and clients to ensure that performance is managed on a daytoday basis and not only during formal performance reviews.
  • 2.4 Provide support and advice to performance managers to ensure processes are ethical, objective and inclusive in responding to the needs of the range of business units, position types and diverse employee working and/or learning styles represented within the organisation.
  • 2.5 Provide information and advice to performance managers to assist in responding to inappropriate, under- or over-performance.
  • 2.6 Support performance managers to respond to grievances and appeals.
3. Report on performance
  • 3.1 Obtain and analyse aggregated data relating to performance management across the organisation to identify organisational outcomes and trends.
  • 3.2 Record trends requiring intervention with supporting evidence, and report.
  • 3.3 Identify and report the impact of performance outcomes on career management, retention and succession strategies.
  • 3.4 Integrate organisational performance reports into the business planning cycle.
No information
No information
Replaces
State Code National Code Title Type
C8147 PSPHR503A Facilitate performance management processes Unit of competency
State Code National Code Title Type
AZZ0 PSP50116 Diploma of Government Qualification