Unit of competency Outline

Date retreived
22/07/2026 10:04 AM AWST

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Develop client relationships with employers and establish superannuation systems

Develop client relationships with employers and establish superannuation systems

Unit of competency
National Code
FNSSUP513
State Code
OCI17
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
04/11/2020
View on TGA
State Implementation and Classification
Approved Date
11/03/2021
Field of Education
081105 - Investment And Securities
Original Release Date
11/03/2021
Nominal Hours
60
Description
This unit describes the skills and knowledge required to represent the fund to current and potential employer clients and work with employers to establish superannuation systems. It also covers liaison and troubleshooting functions for employer accounts.The unit applies to those who use specialised industry knowledge, problem-solving techniques and strong communication and interpersonal skills to build relationships and convey complex requirements.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Establish client relationships and record client requirements
  • 1.1 Identify and engage prospective client
  • 1.2 Discuss system and service needs with client
  • 1.3 Record client details into organisational database
  • 1.4 Make arrangements for follow-up services according to organisational procedures
2. Review systems for compatibility
  • 2.1 Review client information technology systems and check for compatibility
  • 2.2 Review client human resource and superannuation payment systems and employee information needs and check for compatibility
  • 2.3 Review and note special requirements of client if relevant and discuss with relevant personnel
3. Propose superannuation fund and system for clients
  • 3.1 Examine superannuation fund and system options to identify best options for client
  • 3.2 Develop and present proposal to client, and negotiate and make required amendments according to organisational policies and procedures
  • 3.3 Prepare and implement proposals according to organisational policies and procedures
4. Manage client accounts
  • 4.1 Obtain required information from client to set up new accounts
  • 4.2 Set up client accounts
  • 4.3 Establish client communication channels
  • 4.4 Distribute confirmation of new accounts according to organisational policies and procedures
  • 4.5 Manage all transactions and documentation regarding client account and maintain according to organisational policies and procedures
  • 4.6 Establish systems to provide ongoing support and communication to client, according to organisational policies and procedures
No information
No information
Replaces
State Code National Code Title Type
AUT29 FNSSUP503 Develop client relationships with employers and establish superannuation systems Unit of competency
State Code National Code Title Type
BFX5 FNS50720 Diploma of Superannuation Qualification
BHW8 FNS50722 Diploma of Superannuation Qualification