Unit of competency Outline
Date retreived
22/07/2026 7:06 PM AWST
22/07/2026 7:06 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Provide for care and protection of clients in specific need.
Provide for care and protection of clients in specific need.
Unit of competency
National Code
CHCPROT11B
CHCPROT11B
State Code
S3243
S3243
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
05/12/2003
Field of Education
090501 - Social Work
Original Release Date
05/12/2003
Nominal Hours
45
Description
Notes
Elements and Performance Criteria
No information
The contexts for options being identified, negotiated, and assessing care and protection for people in situations of specific need include:
Significant others/clients home
Case conference
Identifying, negotiating and assessing of care and protection for people in situations of specific need will be carried out within requirements established by:
Commonwealth, and state legislation
International conventions relating to the rights of children and young persons
Organisational policy and procedures
Relevant program standards
Assessing level of risks includes:
Taking into consideration a range of information, observations, interviews and assessing these against established criteria for different categories of risk
Categories of risk include:
Neglect
Emotional abuse
Physical abuse
Sexual abuse
Cultural implications include:
Indigenous kinship, extended family considerations
Ethnic family dynamics
Intra and inter family dynamics
Agreed outcome:
Agreement by significant others/child/young person on action required that will overcome protective concerns
Identified agreed goals, objectives, tasks, responsibilities, timelines, arrangements for supervision, monitoring and review, placement and/or support services
Range of voluntary programs for significant others includes:
Parenting skills
Financial management
Counselling or therapy
Arranging of care placements may include:
Contacting care agency
Transporting client to placement
Developing a case plan that includes access arrangements
Arranging of removal includes:
Preparing documentation for court processes
Obtaining a decision from a court process
Use of communication techniques: active listening, reflective, summarising question and statements, gaining agreement on actions
Action planning
Setting of boundaries for roles and actions
Demonstration of empathy and rapport building
Age appropriate language and questioning techniques
Conflict resolution
Managing grief and change processes
Working with adolescents
Significant others/clients home
Case conference
Identifying, negotiating and assessing of care and protection for people in situations of specific need will be carried out within requirements established by:
Commonwealth, and state legislation
International conventions relating to the rights of children and young persons
Organisational policy and procedures
Relevant program standards
Assessing level of risks includes:
Taking into consideration a range of information, observations, interviews and assessing these against established criteria for different categories of risk
Categories of risk include:
Neglect
Emotional abuse
Physical abuse
Sexual abuse
Cultural implications include:
Indigenous kinship, extended family considerations
Ethnic family dynamics
Intra and inter family dynamics
Agreed outcome:
Agreement by significant others/child/young person on action required that will overcome protective concerns
Identified agreed goals, objectives, tasks, responsibilities, timelines, arrangements for supervision, monitoring and review, placement and/or support services
Range of voluntary programs for significant others includes:
Parenting skills
Financial management
Counselling or therapy
Arranging of care placements may include:
Contacting care agency
Transporting client to placement
Developing a case plan that includes access arrangements
Arranging of removal includes:
Preparing documentation for court processes
Obtaining a decision from a court process
Use of communication techniques: active listening, reflective, summarising question and statements, gaining agreement on actions
Action planning
Setting of boundaries for roles and actions
Demonstration of empathy and rapport building
Age appropriate language and questioning techniques
Conflict resolution
Managing grief and change processes
Working with adolescents
Critical aspects of assessment:
Implements legal requirements
Assesses client needs
Resolves at risk situations
Essential knowledge:
Statutory framework and responsibilities
Indicators of risk situations
Options for resolving risk situations
Cultural environment related to service delivery
Options for development and training of carers and significant others
Relevant child protection theories
Essential skills:
Conflict resolution and negotiation
High level communication skills
Dealing with specific communities in own work area
Ability to make decisions based on complex information
Resource implications:
Access to an appropriate workplace or an environment capable of accurately simulating the workplace for assessment purposes
Consistency in performance:
Consistency in performance should be demonstrated across the range of situations for coordinating work integrating statutory requirements and responsibilities
Context of assessment:
This unit of competence will be assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions
Implements legal requirements
Assesses client needs
Resolves at risk situations
Essential knowledge:
Statutory framework and responsibilities
Indicators of risk situations
Options for resolving risk situations
Cultural environment related to service delivery
Options for development and training of carers and significant others
Relevant child protection theories
Essential skills:
Conflict resolution and negotiation
High level communication skills
Dealing with specific communities in own work area
Ability to make decisions based on complex information
Resource implications:
Access to an appropriate workplace or an environment capable of accurately simulating the workplace for assessment purposes
Consistency in performance:
Consistency in performance should be demonstrated across the range of situations for coordinating work integrating statutory requirements and responsibilities
Context of assessment:
This unit of competence will be assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| D2687 | CHCPROT411C | Provide for care and protection of clients in specific need | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| S296 | CHC51202 | Diploma of Community Services (Protective Intervention) | Qualification |
| S285 | CHC40902 | Certificate IV in Community Services Work | Qualification |
| S294 | CHC50702 | Diploma of Community Welfare Work | Qualification |
| 5199 | 30731QLD | Certificate IV in National Indigenous Legal Advocacy | Accredited course |
| 5200 | 30732QLD | Diploma of National Indigenous Legal Advocacy | Accredited course |