Unit of competency Outline

Date retreived
24/07/2026 7:40 AM AWST

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Complete routine administrative tasks

Complete routine administrative tasks

Unit of competency
National Code
AVIL2005
State Code
AWP50
TGA Status
Deleted
DTWD Status
Transition (Deleted)
Current Release Number
1.00
Current Release Date
01/03/2016
View on TGA
State Implementation and Classification
Approved Date
16/08/2016
Field of Education
080901 - Secretarial And Clerical Studies
Original Release Date
16/08/2016
Nominal Hours
10
Description
This unit involves skills and knowledge required to complete routine administrative activities.It includes receiving and distributing incoming mail, receiving and despatching outgoing mail, filing documents, and receiving and relaying written and oral messages.This unit addresses aviation technical skill requirements (physical, mental and task-management abilities) related to resource management duties of aviation personnel, and contributes to safe and effective performance in complex aviation operational environmentsOperations are conducted as part of recreational, commercial and military aircraft activities across a variety of operational contexts within the Australian aviation industry.Work is performed independently or under limited supervision as a single operator or within a team environment.No licensing, legislative, regulatory or certification requirements are applicable to this unit at time of publication.Use for Defence Aviation is to be in accordance with relevant Defence Orders, Instructions, Publications and Regulations.
Notes
Elements and Performance Criteria
1 Receive and distribute incoming mail
  • 1.1 Incoming mail is checked and registered to ensure accuracy of records
  • 1.2 Urgent and confidential mail is identified and distributed to addressee promptly
  • 1.3 Mail is sorted and despatched to nominated person/location
  • 1.4 Damaged, suspicious or missing items are recorded and reported in accordance with workplace procedures
2 Receive and despatch outgoing mail
  • 2.1 Outgoing mail is collected from required sections of the organisation, checked and sorted to ensure all items are correctly prepared for despatch
  • 2.2 Mail items are collated, recorded as required and correctly despatched to meet designated timelines
3 File documents
  • 3.1 Documents are classified, sorted and filed in accordance with workplace procedures
  • 3.2 Classification uncertainties are referred to other personnel in accordance with workplace procedures
  • 3.3 Documents are identified and retrieved
  • 3.4 Specified files/records are located within designated timelines
  • 3.5 Located files are extracted from system and despatched to nominated person
  • 3.6 Security and confidentiality procedures are followed
4 Receive and relay written and oral messages
  • 4.1 Messages are received and accurately recorded
  • 4.2 Areas of uncertainty are clarified with conveyor of message
  • 4.3 Messages are relayed to nominated person within designated timelines
No information
No information
Replaces
State Code National Code Title Type
WE201 AVIL2005A Complete routine administrative tasks Unit of competency