Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Client may include:
experienced or inexperienced
older clients
children
adolescents
active or inactive.
Requirements and expectations may include:
fitness goals
specific exercise preferences
expected outcomes
perceived benefits
cost
time availability
scheduling
range of facilities and equipment.
Organisational policies and procedures may include:
records management
privacy
screening of clients
referral requirements.
Services and facilities may include:
group exercises
one-on-one training
healthy eating information
lifestyle advice
fitness equipment
memberships.
Benefits may include:
general fitness and wellbeing
strength and balance
flexibility
stamina
mental health.
Purpose may include:
information general health and fitness goals
possible barriers to participation.
Screening information must include:
medical conditions
prescribed medications
existing injuries
current fitness level
functional limitations
lifestyle factors
exercise history.
Appropriate personnel may include:
supervisors
co-ordinators
duty managers
fitness instructors.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
accurately identifies client's fitness requirements and provides clear information about appropriate exercise programs and services
interacts with the client in a friendly and courteous manner using appropriate communication strategies and organisational channels to collect, handle and clarify sensitive information and to respond to client queries
works within role and responsibilities to administer, review and process a health screening questionnaire and makes arrangements for clients to follow up appraisal with appropriate personnel as required.
Context of and specific resources for assessment
Assessment must ensure the provision of orientation to multiple clients with a range of fitness goals and expectations to demonstrate consistency of performance.
Assessment must also ensure access to:
a facility where a variety of exercise programs and services are available
a range of clients with a range of real or simulated fitness needs and expectations and relevant personnel for follow-up appraisals
documentation such as health screening questionnaires, written facility information about available exercise programs and services and organisational policies and procedures relating to client orientation.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
observation of consulting with clients to convey information about exercise programs and respond to queries
oral or written questioning to assess knowledge of fitness industry standards and practices for health screening of clients
third-party reports from colleagues or supervisors detailing work performance.
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
SISFFIT307A Undertake client health assessment