Unit of competency Outline

Date retreived
23/07/2026 8:12 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Fault find and repair high-volume office equipment

Fault find and repair high-volume office equipment

Unit of competency
National Code
UEEEC0032
State Code
OCA70
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
05/10/2020
View on TGA
State Implementation and Classification
Approved Date
12/07/2021
Field of Education
031317 - Electronic Equipment Servicing
Original Release Date
12/07/2021
Nominal Hours
108
Description
This unit involves the skills and knowledge required to fault find and repair high-volume office equipment. It includespreparing to find and repair faults, finding and repairing faults, and completing and reporting on fault-finding and repair activities.Permits may be required for some work environments such as confined spaces, working aloft, near live electrical apparatus and site rehabilitation.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Prepare to find and repair faults
  • 1.1 Work health and safety (WHS)/occupational health and safety (OHS) requirements and workplace procedures for relevant work area are identified, obtained and applied
  • 1.2 Risk control measures are applied in accordance with workplace procedures prior to commencing work
  • 1.3 Scope of the fault is obtained from documentation, relevant person/s and customer to determine work
  • 1.4 Instructions for coordinating work with others are obtained from relevant person/s and applied
  • 1.5 Materials required for work are determined in accordance with workplace procedures
  • 1.6 Tools, equipment and testing devices required for work are obtained in accordance with workplace procedures and checked for correct operation and safety
2 Find and repair faults
  • 2.1 Workplace risk control measures and procedures are applied
  • 2.2 Need to test and measure live work is determined in accordance with WHS/OHS requirements and workplace procedures
  • 2.3 Apparatus is checked and isolated, as required, in accordance with WHS/OHS requirements and workplace procedures
  • 2.4 Fault finding is undertaken methodically applying principles of office equipment and using measurements of operating parameters and built-in fault indicators in accordance with manufacturer instructions and workplace procedures
  • 2.5 Equipment components are dismantled, as required, and parts stored to protect against loss or damage
  • 2.6 Faulty components are rechecked and their fault status confirmed
  • 2.7 Faulty components are readjusted or replaced in accordance with workplace procedures
  • 2.8 Effectiveness of the repaired component is tested in accordance with workplace procedures
  • 2.9 Apparatus is reassembled, tested and prepared for return to customer
  • 2.10 Unplanned situations are dealt with safely and with the approval of relevant person/s
  • 2.11 Fault finding and repairs are conducted efficiently without waste of materials, damage to apparatus, the surrounding environment or services applying sustainable energy practices
3 Complete and report fault-finding and repair activities
  • 3.1 WHS/OHS work completion risk control measures and procedures are followed
  • 3.2 Work area is cleaned and made safe in accordance with workplace procedures
  • 3.3 Justification is provided in the required format for repairs to apparatus, including components and materials used
  • 3.4 Acceptance that the reported fault/s has been repaired is sought from relevant person/s in accordance with workplace procedures
No information
No information
Replaces
State Code National Code Title Type
WC551 UEENEEH121A Fault find and repair high volume office equipment Unit of competency