Elements and Performance Criteria

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.
Legislation, policy and procedures may include:
Commonwealth, State/Territory and Local Government legislation
government policy
public sector code of ethics
national standards specific to service delivery area
the organisation's policies and practices
environment and sustainability policies
organisational code of conduct
specific work unit/business area policy and procedures
Change in the workplace may include:
organisational change
implementation of new/revised work practices
sustainability practices
technology change in the workplace
work location
structural and functional change
client base
staffing changes
job role changes
work priorities
shared services environment
machinery of government changes
legislative change

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.
Units to be assessed together
Pre-requisite units that must be achieved prior to this unit:Nil
Co-requisite units that must be assessed with this unit:Nil
Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:
PSPGOV201B Work in a public sector environment
PSPGOV202B Use routine workplace communication techniques
PSPGOV203B Deliver a service to clients
PSPGOV204B Access and use resources
PSPGOV206B Handle workplace information
PSPGOV207B Use technology in the workplace
PSPGOV208A Write routine workplace materials
Overview of evidence requirements
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
the knowledge requirements of this unit
the skill requirements of this unit
application of Employability Skills as they relate to this unit
participation in workplace change in a range of (3 or more) contexts (or occasions, over time)
Resources required to carry out assessment
These resources include:
legislation, policy, procedures and protocols relating to change in the public sector
case studies and workplace scenarios to capture the range of situations likely to be encountered when participating in workplace change
Where and how to assess evidence
Valid assessment of this unit requires:
a workplace environment, or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when participating in workplace change, including coping with difficulties, irregularities and breakdowns in routine
participation in workplace change in a range of (3 or more) contexts (or occasions, over time)
Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:
people with disabilities
people from culturally and linguistically diverse backgrounds
Aboriginal and Torres Strait Islander people
women
young people
older people
people in rural and remote locations.
Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:
case studies
portfolios
questioning
scenarios
authenticated evidence from the workplace and/or training courses
For consistency of assessment
Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments