Unit of competency Outline
Date retreived
22/07/2026 8:08 PM AWST
22/07/2026 8:08 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Identify and address client needs in a celebrancy role
Identify and address client needs in a celebrancy role
Unit of competency
National Code
CHCCEL406A
CHCCEL406A
State Code
D2265
D2265
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
02/12/2009
Field of Education
099901 - Family And Consumer Studies
Original Release Date
02/12/2009
Nominal Hours
25
Description
DescriptorThis unit describes the knowledge and skills required by celebrants to work with clients in the celebrancy context to clarify their needs and identify services to address those needs
Notes
Elements and Performance Criteria
1. Establish and maintain client relationships
- 1.1 Use appropriate language and interpersonal skills to introduce self and establish rapport with clients
- 1.2 Interact with clients in a manner that reflects standards and code of ethics relevant to celebrancy and promotes positive client participation
- 1.3 Demonstrate courtesy respect for individual differences in all dealings with clients
- 1.4 Support the client's interests, rights and decision-making and aim to generate a trusting relationship
- 1.5 Maintain confidentiality and privacy of client within standards and code of ethics relevant to celebrancy
2. Clarify client needs
- 2.1 Communicate with client effectively and professionally about required ceremony/ritual
- 2.2 Identify and confirm client needs and preferences, sensitively and comprehensively, including particular civil or religious focus
- 2.3 Assist client to identify preferences by presenting a range of options for consideration, if appropriate, and confirm preferred option/s
- 2.4 Recognise and take into account cultural and social differences and the extent to which different values may lead to variations in expectations of clients from different backgrounds and ages
- 2.5 Apply knowledge of human development and psychology of transitions to determine specific nature of client requirements
- 2.6 Advise clients that they may determine/author their ceremony and provide guidance as required to clarify issues relating to legislative and regulatory requirements, tradition and specific aspects of various ceremony options discussed
- 2.7 Review potential venues/settings in consultation with clients, advising on issues relating to preferred setting if required
3. Match services to client needs
- 3.1 Identify appropriate services from the range of services offered by the celebrant to match client needs
- 3.2 Advise client of appropriate referral agency/ service where client needs fall outside the celebrancy role
- 3.3 Provide clients with up-to-date information about services available to match their needs in a timely manner
- 3.4 Ensure all advice to clients about available services is consistent with current relevant legislative and statutory requirements
- 3.5 Undertake appropriate record-keeping and reporting in accordance with defined procedures
4. Follow up ceremony
- 4.1 Seek client feedback using various techniques
- 4.2 Use feedback to continuously improve service
- 4.3 Seek collaboration with colleagues to develop, maintain and improve own skills and resources
RANGE STATEMENT
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Individual differences may relate to:
Cultural
Age and developmental status
Economic
Social
Gender
Physical
Emotional
Language
Spiritual
Client needs may include:
Religious
Cultural
Spiritual
Ceremonial
Client information may include:
Personal and confidential information provided by the client and/or referring person
Client feedback data
Information resulting from meetings with the client
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Individual differences may relate to:
Cultural
Age and developmental status
Economic
Social
Gender
Physical
Emotional
Language
Spiritual
Client needs may include:
Religious
Cultural
Spiritual
Ceremonial
Client information may include:
Personal and confidential information provided by the client and/or referring person
Client feedback data
Information resulting from meetings with the client
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this unit of competency:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
For aspiring celebrants, this unit is most appropriately assessed by the observation of a simulated meeting with client and simulated ceremony or through role play and the completion and submission of documents
For existing celebrants choosing to be assessed against the competencies, this unit is most appropriately assessed prior to and during the conduct of a ceremony and the completion and submission of completed documents
Assessment should enable assessment of response to a diverse range of clients in a range of situations
A diversity of assessment tasks is essential for holistic assessment
Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities
Context of and specific resources for assessment:
This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged
Resources required for assessment of this unit may include access to:
relevant or appropriately simulated environment where assessment can take place
relevant legislation, guidelines and range of required documentation
Method of assessment may include:
Observation of simulation and/or role play of client interview
Observation of simulation and/or role play of ceremony
Evidence of completion of documentation if required
Evidence of the appropriate use of ceremony and symbolism
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this unit of competency:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
For aspiring celebrants, this unit is most appropriately assessed by the observation of a simulated meeting with client and simulated ceremony or through role play and the completion and submission of documents
For existing celebrants choosing to be assessed against the competencies, this unit is most appropriately assessed prior to and during the conduct of a ceremony and the completion and submission of completed documents
Assessment should enable assessment of response to a diverse range of clients in a range of situations
A diversity of assessment tasks is essential for holistic assessment
Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities
Context of and specific resources for assessment:
This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged
Resources required for assessment of this unit may include access to:
relevant or appropriately simulated environment where assessment can take place
relevant legislation, guidelines and range of required documentation
Method of assessment may include:
Observation of simulation and/or role play of client interview
Observation of simulation and/or role play of ceremony
Evidence of completion of documentation if required
Evidence of the appropriate use of ceremony and symbolism
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWB48 | CHCCEL002 | Establish client celebrancy needs | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| D303 | CHC42608 | Certificate IV in Celebrancy | Qualification |