Unit of competency Outline

Date retreived
22/07/2026 6:45 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Manage a small crew

Manage a small crew

Unit of competency
National Code
MARG007
State Code
OCH46
TGA Status
Current
DTWD Status
Approved
Current Release Number
2.00
Current Release Date
22/11/2024
View on TGA
State Implementation and Classification
Approved Date
09/04/2021
Field of Education
031705 - Marine Craft Operation
Original Release Date
09/04/2021
Nominal Hours
20
Description
Notes
Elements and Performance Criteria
1 Induct and train crew
  • 1.1 Crew member is introduced to key personnel and areas on vessel
  • 1.2 Performance requirements and responsibilities of the position are explained
  • 1.3 Legislative requirements and organisational policies and procedures are explained
  • 1.4 Initial training in relevant safety management systems (SMS), equipment and work practices is arranged and conducted
  • 1.5 Training opportunities for development of the individual’s job role are identified
  • 1.6 Relevant documentation is completed and submitted to appropriate personnel
2 Allocate crew workload
  • 2.1 Current workload of crew is assessed
  • 2.2 Workload is scheduled effectively to facilitate operational efficiency of vessel
  • 2.3 Duties, rosters and responsibilities are assessed against and matched to crew capabilities according to legislative and organisational requirements
  • 2.4 Crew are allocated a workload priority
  • 2.5 Workload of crew is continuously assessed according to agreed objectives and timelines
3 Monitor crew performance
  • 3.1 Performance expectations are communicated clearly to crew and individual crew members
  • 3.2 Performance of crew and individuals is systemically monitored against defined measurable performance criteria to ensure satisfactory completion of assigned workloads
  • 3.3 Performance expectations are assessed objectively against workloads and crew and individual capabilities
  • 3.4 Strategies are developed to ensure crew and individuals are actively encouraged and supported in assessing their own competence and identifying their learning needs
4 Address performance-related issues
  • 4.1 Systems are established to ensure efforts of crew are monitored, and formal and informal feedback is provided in a constructive manner
  • 4.2 Performance above expectations is identified and reinforced through recognition and continuous feedback
  • 4.3 Performance below expectations is identified and development plan for improved performance is negotiated, agreed on and documented according to organisational requirements
  • 4.4 Action plans for improving performance are established and monitored according to organisational requirements
5 Address issues and problems of crew and individual crew members
  • 5.1 Potential and current issues and problems arising within crew and/or individuals are identified and acted on according to organisational and legislative requirements
  • 5.2 Advice, support and expertise is sought from appropriate personnel, as required, to resolve issues and problems
  • 5.3 Issues and problems that impact on individual crew members are followed through and resolved with concerned individuals
6 Build support and commitment within crew
  • 6.1 Organisational requirements are met through personal performance, behaviour and leadership, which serves as a positive role model for other crew members
  • 6.2 Own performance is monitored and adjusted to ensure it aligns with key performance indicators (KPIs) and organisational goals
  • 6.3 Crew members are treated in a fair and equal manner and individual differences are identified and accommodated
  • 6.4 Effective communication is developed and maintained with crew and management
No information
No information
Replaces
State Code National Code Title Type
WH845 MARG002 Manage a small crew Unit of competency