Elements and Performance Criteria

formal study

participating actively in relevant industry associations

participating in professional development and other learning opportunities

participating in, and contributing to discussion through conferences, meetings, seminars, courses and journals

connecting to areas of research beyond the industry

greater levels of specialisation and depth in research

reading current literature, including specialist journals and industry magazines

web research

mentored reflection

collaboration with peers and others

self analysis.


analysing and evaluating concepts and practice

clarifying issues, values and standards

comparing similar situations

comparing and contrasting ideals with practice

comparing and evaluating beliefs, interpretations and theories

developing criteria for evaluation

distinguishing relevant from irrelevant facts

examining and evaluating assumptions

exploring implications and consequences

generating and assessing solutions

making interdisciplinary connections

making plausible inferences and predications

noting significant similarities and differences

reading and listening critically.


ability to exchange and debate ideas with others

distillation of ideas to suit the required purpose

audience understanding

clear communication of ideas.


behavioural

contingency

situational

transactional

transformational.


organisational code of conduct (behaviour)

industry standards

compliance with regulatory and legislative requirements

customer service charter

organisation quality and continuous improvement processes and standards

ethical standards established by the organisation

industry code of ethics

organisational policies and procedures, including values, vision and mission statement.


desk research

fining style leaders

informal discussions

internet search

interviews

literature reviews

observations of creative workers processes and behaviours

personal experience.


economic

environmental

social.

Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
developing a professional research capability to support professional practice
understanding and apply effective styles of leadership according to organisation's requirements and professional standards, which contributes to the positive influence and development of others
understanding and applying different theories and thinking on design and creativity which contributes to the positive creative development of others.

Context of and specific resources for assessment
Assessment must ensure access to:
a range of real work situations which includes involvement in other related activities relevant to this environment
the full range of background information required to evaluate the operational factors that will affect the implementation of concepts
interaction with others to reflect the collaborative nature of the concept development process.
For further guidance on the use of an appropriate simulated environment, refer to the Assessment Guidelines in this Training Package.

Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of leadership style and effectiveness in the work environment over sufficient time to demonstrate their handling of a range of contingencies. Tasks may include:
presenting ways of generating innovative and creative thinking to an audience
assessing and interpreting organisational standards and values
using coaching and mentoring skills to provide support to others
case studies that include performance reviews
review of portfolios of evidence and third-party reports of on-the-job performance.

Guidance information for assessment
A unit of competency describes an individual skill but people rarely perform one skill at a time. Many skills are combined on a day-to-day basis in the workplace as part of work processes. This does not mean that each skill described by a unit of competency is prerequisite to another-they are related skills.
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
SIHHTLS707A Plan and deliver professional hairdressing presentations