Unit of competency Outline
Date retreived
23/07/2026 12:03 AM AWST
23/07/2026 12:03 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Manage clients and others experiencing loss and grief
Manage clients and others experiencing loss and grief
Unit of competency
National Code
HLTEN619B
HLTEN619B
State Code
D8244
D8244
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
22/07/2011
Field of Education
060301 - General Nursing
Original Release Date
22/07/2011
Nominal Hours
60
Description
DescriptorThis competency unit describes the skills and knowledge required by Enrolled/Division 2 Nurses to address requirements of an extended role in the assessment and management of clients and their significant others experiencing loss and griefThis unit emphasises the importance of recognising and managing personal, workplace and professional stress of self and colleagues in caring for those experiencing loss and grief
Notes
Elements and Performance Criteria
1. Assess the needs of those experiencing loss and grief
- 1.1 Identify the effects of grief on the physical, emotional, cognitive, behavioural, social and spiritual domains of a person's experience
- 1.2 Review knowledge of client and their significant others in relation to the client's condition, management requirements and therapies
- 1.3 Recognise determinants impacting or potentially impacting on the experience of grief of the client and their significant others
- 1.4 Recognise potential or actual manifestation of a complicated grief reaction
- 1.5 Assess needs of client and significant others experiencing loss and grief in consultation/ collaboration with the Registered Nurse and health care team
2. Plan management of clients and significant others experiencing loss and grief
- 2.1 Use a reflective, problem solving approach to analyse the assessment of grief status of client and significant others
- 2.2 Develop an individualised plan to provide ongoing care, support and education to the client and/or significant others within the health care facility and on discharge in consultation/collaboration with Registered Nurse and health care team
- 2.3 Analyse, evaluate and modify care plan according to clients progress in consultation/collaboration with the Registered Nurse and health care team
3. Implement strategies to manage the grief of clients and significant others
- 3.1 Use counselling skills to encourage clients and/or significant others to verbalise grief experience
- 3.2 Support client and/or significant others experiencing loss and grief
- 3.3 Use specific communication skills in the event of having to break adverse news or assist a health care team member to break adverse news to a client and/or significant others
- 3.4 Implement critical incident strategies in the event of a crisis situation
- 3.5 Implement support and safety and welfare measures in the event of a complicated grief reaction
- 3.6 Identify and access as required relevant additional resources related to loss and grief
- 3.7 Discuss available resources with client and/or significant others
4. Develop and implement strategies to manage own stress
- 4.1 Identify specific personal and workplace stressors within the context of the nursing profession
- 4.2 recognise and respond appropriately to physical, behavioural, interpersonal and attitudinal symptoms of professional carer burnout
- 4.3 Identify, access and incorporate into daily routine relevant resources/activities to relieve stress and prevent professional carer burnout
5. Provide support for peers and colleagues
- 5.1 Recognise symptoms of stress and professional carer burnout in peers and colleagues
- 5.2 Implement appropriate support and safety and welfare measures for peers and colleagues
RANGE STATEMENT
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Clients may include
Children
Adolescents
Adult
Older adult
Professional colleagues
Client family members
Client friends
Client carers
Professional peers and colleagues
Age and gender considerations could include
Maturation and psychlogical development
Self esteem
Gender specific coping strategies
Health care settings may include
Acute
Chronic
Rehabilitation
Aged care
Respite
Mental health
Community
Clinic
Prison
Health considerations could include
Physical health
Psychological health
Cultural considerations could include
Religious beliefs
Cultural beliefs and practices ( including non ethnic definitions of culture)
Views on loss and grief
Culturally appropriate nursing actions
Need for interpreter/support services
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Clients may include
Children
Adolescents
Adult
Older adult
Professional colleagues
Client family members
Client friends
Client carers
Professional peers and colleagues
Age and gender considerations could include
Maturation and psychlogical development
Self esteem
Gender specific coping strategies
Health care settings may include
Acute
Chronic
Rehabilitation
Aged care
Respite
Mental health
Community
Clinic
Prison
Health considerations could include
Physical health
Psychological health
Cultural considerations could include
Religious beliefs
Cultural beliefs and practices ( including non ethnic definitions of culture)
Views on loss and grief
Culturally appropriate nursing actions
Need for interpreter/support services
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this competency unit:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Observation of performance in a work context is preferred for assessment of this unit
Consistency of performance should be demonstrated over the required range of workplace situations and should occur on more than one occasion and be assessed by a registered nurse
Context of and specific resources for assessment:
This unit is most appropriately assessed in the clinical workplace or in a simulated clinical work environment and under the normal range of clinical environment conditions prior to assessment in the workplace
Where, for reasons of safety, access to equipment and resources and space, assessment takes place away from the workplace, simulations should be used to represent workplace conditions as closely as possible
Method of assessment
Observation in the work place
Written assignments/projects
Case study and scenario as a basis for discussion of issues and strategies to contribute to best practice.
Questioning - verbal and writing
Role play/simulation
Access and equity considerations:
All workers in the health industry should be aware of access and equity issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this competency unit:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Observation of performance in a work context is preferred for assessment of this unit
Consistency of performance should be demonstrated over the required range of workplace situations and should occur on more than one occasion and be assessed by a registered nurse
Context of and specific resources for assessment:
This unit is most appropriately assessed in the clinical workplace or in a simulated clinical work environment and under the normal range of clinical environment conditions prior to assessment in the workplace
Where, for reasons of safety, access to equipment and resources and space, assessment takes place away from the workplace, simulations should be used to represent workplace conditions as closely as possible
Method of assessment
Observation in the work place
Written assignments/projects
Case study and scenario as a basis for discussion of issues and strategies to contribute to best practice.
Questioning - verbal and writing
Role play/simulation
Access and equity considerations:
All workers in the health industry should be aware of access and equity issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C9250 | HLTEN619A | Manage clients and others experiencing loss and grief | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| D111 | HLT61107 | Advanced Diploma of Nursing (Enrolled/Division 2 nursing) | Qualification |