Unit of competency Outline
Date retreived
22/07/2026 1:19 PM AWST
22/07/2026 1:19 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Prepare and present information to the public
Prepare and present information to the public
Unit of competency
National Code
ACMCAN302A
ACMCAN302A
State Code
D3849
D3849
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
01/04/2011
Field of Education
100707 - Verbal Communication
Original Release Date
01/04/2011
Nominal Hours
30
Description
This unit of competency covers the process of preparing and presenting information to internal staff members and members of the public, and participating in other interpretative and learning functions within an animal care facility.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Prepare a presentation
- 1.1. Audience is identified and objectives of the presentation are determined.
- 1.2. Plan of the presentation is developed and materials are selected to match the audience.
- 1.3. Presentation is trialled to ensure its objectives and learning outcomes are achieved.
2. Conduct presentation
- 2.1. Public speaking skills are used effectively to engage the audience.
- 2.2. Visual aids and other presentation equipment are used correctly to enhance the presentation.
- 2.3. Animals involved in the presentation are handled and/or utilised in accordance with occupational health and safety (OHS), animal welfare and facility requirements.
- 2.4. Audience is encouraged to participate, where appropriate, and provide feedback.
- 2.5. Presentation is completed within required timeframe and reviewed with other staff.
3. Participate in other interpretive and learning activities
- 3.1. Interpretive and learning activities within the facility are analysed for accuracy and currency.
- 3.2. Information is adapted for a broad range of clients.
- 3.3. Information is prepared for exhibit signage and other text-based resources.
4. Assist in media presentations
- 4.1. Workplace policies on staff interaction with the media are clarified.
- 4.2. Interview techniques and media presentation protocols are defined in accordance with workplace policies.
- 4.3. Contributions are made to the preparation of information for media releases and interviews under supervision.
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Types of presentations may include:
interactive sessions
public presentations
lectures
seminars
workshops.
Public speaking skills may include:
ability to relate to the particular audience
body language
eye contact
voice control.
Visual aids may include:
animals
charts
electronic presentations
handouts
overhead transparencies
slides.
Presentation equipment may include:
computers
mobile microphones
props
overhead and data projectors.
OHS risks when handling animals may include:
animal bites, envenomation, kicks, scratches and crush injuries
biological hazardous waste and sharps disposal
handling of chemicals and medicines
gas leakage
inhalation of aerosol particles
intraocular contamination
manual handling, including carrying, lifting and shifting
needle pricks and cuts from other sharps
release of infective agents (animal and human)
slippery or uneven work surfaces
zoonoses.
Animal welfare considerations will include:
dispensing treats
limiting time involvement in presentations
minimising stress
using correct handling procedures.
Reviewing a presentation may include:
analysing participant feedback and peer comments
revising the presentation and support materials.
Broad range of clients may include:
internal clients:
other staff
management
external clients:
educational groups (primary, secondary and tertiary)
members of the public
personnel from government bodies or other captive animal institutions
visiting dignitaries.
Media presentations may include:
assistance with the preparation of information for the institution's media department, media releases and interviews.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Types of presentations may include:
interactive sessions
public presentations
lectures
seminars
workshops.
Public speaking skills may include:
ability to relate to the particular audience
body language
eye contact
voice control.
Visual aids may include:
animals
charts
electronic presentations
handouts
overhead transparencies
slides.
Presentation equipment may include:
computers
mobile microphones
props
overhead and data projectors.
OHS risks when handling animals may include:
animal bites, envenomation, kicks, scratches and crush injuries
biological hazardous waste and sharps disposal
handling of chemicals and medicines
gas leakage
inhalation of aerosol particles
intraocular contamination
manual handling, including carrying, lifting and shifting
needle pricks and cuts from other sharps
release of infective agents (animal and human)
slippery or uneven work surfaces
zoonoses.
Animal welfare considerations will include:
dispensing treats
limiting time involvement in presentations
minimising stress
using correct handling procedures.
Reviewing a presentation may include:
analysing participant feedback and peer comments
revising the presentation and support materials.
Broad range of clients may include:
internal clients:
other staff
management
external clients:
educational groups (primary, secondary and tertiary)
members of the public
personnel from government bodies or other captive animal institutions
visiting dignitaries.
Media presentations may include:
assistance with the preparation of information for the institution's media department, media releases and interviews.
EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competence in this unit must be relevant to workplace operations and satisfy all of the requirements of the performance criteria, required skills and knowledge and the range statement of this unit. Assessors should ensure that candidates can:
plan presentations to meet desired objectives
prepare and present information to a range of audiences
use a range of materials and equipment as part of presentations
review presentations and adjust accordingly
assist in media presentations.
The skills and knowledge required to prepare and present information to the public must be transferable to a range of work environments and contexts and include the ability to deal with unplanned events.
Context of and specific resources for assessment
Assessment of this unit is to be practical in nature and will be most appropriately assessed in a captive animal workplace or in a situation that reproduces normal work conditions.
There must be access in either situation to suitable presentation venues, content material, animals to be used during presentations (if required) as well as the appropriate equipment and/or resources to enable one to demonstrate competence.
Method of assessment
To ensure consistency in one's performance, competency should be demonstrated, to industry defined standards, on more than one occasion over a period of time in order to cover a variety of circumstances and where possible, over a number of assessment activities.
The assessment strategy must include practical skills assessment. Suggested strategies for this unit are:
written and/or oral assessment of candidate's required knowledge
observed, documented and first-hand testimonial evidence of candidate's application of practical tasks
simulation exercises that reproduce normal work conditions
third-party evidence
workplace documentation (e.g. presentation materials)
portfolio.
This unit may be assessed in a holistic way with other units of competency relevant to the industry sector, workplace and job role.
Guidance information for assessment
Assessment methods should reflect workplace demands (e.g. literacy and numeracy demands) and the needs of particular target groups (e.g. people with disabilities, Aboriginal and Torres Strait Islander people, women, people with a language background other than English, youth and people from low socioeconomic backgrounds).
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competence in this unit must be relevant to workplace operations and satisfy all of the requirements of the performance criteria, required skills and knowledge and the range statement of this unit. Assessors should ensure that candidates can:
plan presentations to meet desired objectives
prepare and present information to a range of audiences
use a range of materials and equipment as part of presentations
review presentations and adjust accordingly
assist in media presentations.
The skills and knowledge required to prepare and present information to the public must be transferable to a range of work environments and contexts and include the ability to deal with unplanned events.
Context of and specific resources for assessment
Assessment of this unit is to be practical in nature and will be most appropriately assessed in a captive animal workplace or in a situation that reproduces normal work conditions.
There must be access in either situation to suitable presentation venues, content material, animals to be used during presentations (if required) as well as the appropriate equipment and/or resources to enable one to demonstrate competence.
Method of assessment
To ensure consistency in one's performance, competency should be demonstrated, to industry defined standards, on more than one occasion over a period of time in order to cover a variety of circumstances and where possible, over a number of assessment activities.
The assessment strategy must include practical skills assessment. Suggested strategies for this unit are:
written and/or oral assessment of candidate's required knowledge
observed, documented and first-hand testimonial evidence of candidate's application of practical tasks
simulation exercises that reproduce normal work conditions
third-party evidence
workplace documentation (e.g. presentation materials)
portfolio.
This unit may be assessed in a holistic way with other units of competency relevant to the industry sector, workplace and job role.
Guidance information for assessment
Assessment methods should reflect workplace demands (e.g. literacy and numeracy demands) and the needs of particular target groups (e.g. people with disabilities, Aboriginal and Torres Strait Islander people, women, people with a language background other than English, youth and people from low socioeconomic backgrounds).
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| S4001 | RUV3403A | Prepare and present information to the public | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| BBD37 | ACMCAN302 | Prepare and present information to the public | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| S684 | ACM40210 | Certificate IV in Captive Animals | Qualification |
| S680 | ACM30310 | Certificate III in Captive Animals | Qualification |