Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
International freight forwarding includes services related to:
the importing of goods
the exporting of goods
the transiting of goods
Information and communication technology (ICT) systems may include but are not limited to:
data storage and management systems
Electronic Freight Forwarding Management Systems (FFMS)
Electronic Warehouse Management Systems (WMS)
Electronic Transportation Management System (TMS)
Internet and web based technology
Electronic Data Interchange (EDI)
EDI for Administration of Commerce (EDIFACT)
Value-added Network (VAN)
IP-based telecommunications systems
Local Area Networks (LAN)
Wireless Area Networks (WAN)
broadband internet systems including ADSL, dedicated broadband lines and wireless systems
barcoding systems
Radio Frequency Identification (RFID) systems used in warehouses and logistics facilities
E-commerce security systems
Sources of information required to perform international freight forwarding functions may include:
websites of key international and Australian organisations such as FIATA, IMO, ICAO, IATA, CASA, AMSA, Australian Customs and Border Protection Service, AQIS, government agencies responsible for transport security etc.
key reference publications such as Incoterms, FIATA forms and documents, ICC publications, and other manuals, texts and handbooks on freight forwarding, international trade and related topics etc.
Communications systems may involve:
face-to-face conversation
electronic data interchange (EDI)
telephone including fixed, mobile and IP phones
fax
email
mail
Consultative processes may involve:
customers
other employees and supervisors
global network of international and domestic agents, suppliers, clients
relevant regulatory authorities and institutions
management
information and communication technology specialists
other professional or technical staff
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:
company procedures
enterprise procedures
organisational procedures
established procedures
Information/documents may include but are not limited to:
Australian and international regulations, conventions and codes of practice for the international forwarding of freight
workplace standard operating procedures and policies for the use of ICT in international freight forwarding functions
customers' instructions and transport requirements
standard FIATA forms and documentation such as:
a Non-negotiable Multimodal Transport Waybill (FWB)
a Non-negotiable Multimodal Transport Waybill (FWB)
a Forwarders Certificate of Receipt (FCR)
a Forwarders Certificate of Transport (FCT)
a Forwarders Warehouse Receipt (FWR)
a Forwarders Forwarding Instructions (FFI)
a Shippers Declaration for the Transport of Dangerous Goods (SDT)
a Shippers Intermodal Weight Certification (SIWC)
an Original Bill of Lading (OB/L)
a Master Air Waybill (MAWB)
a House Bill of Lading (HBL)
a House Air Waybill (HAWB)
Multimodal Transport Bill of Lading (MTB/L)
cargo manifests
pre-advice and pre-alert documents
operations manuals, job specifications and procedures and induction documentation
Australian and international standards, criteria and certification requirements
data obtained through information and communications technology equipment and oral, aural or signed communications
freight forwarding competency standards and training materials
freight forwarder company's quality assurance standards and procedures
emergency procedures
Applicable regulations and legislation may include:
Australian and international regulations, conventions and codes of practice for the international forwarding of freight
relevant regulations for the import and export of cargo
relevant regulations for the use of ICT systems in freight forwarding activities
Australian and international standards and certification requirements
relevant regulations pertaining to international trading and financial transactions
relevant Australian and international transport security and safety legislation
relevant Australian and international environmental protection legislation

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of:
maintaining a knowledge of current information and communication technology as they relate to international freight forwarding functions through appropriate continuous professional development activities
interpreting and applying the required knowledge of applicable current information and communication technology to the international freight forwarding role and functions
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace
In both real and simulated environments, access is required to:
relevant and appropriate materials and equipment, and
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through activities in an appropriately simulated environment at the registered training organisation, and/or
in an appropriate range of situations in the workplace