Unit of competency Outline
Date retreived
22/07/2026 1:37 AM AWST
22/07/2026 1:37 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Apply communications management techniques
Apply communications management techniques
Unit of competency
National Code
BSBPMG406A
BSBPMG406A
State Code
D0926
D0926
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
20/06/2013
Field of Education
080315 - Project Management
Original Release Date
20/06/2013
Nominal Hours
30
Description
This unit describes the performance outcomes, skills and knowledge required to provide a critical link between people, ideas and information at all stages in the project lifecycle. It covers assisting the project team to plan communications, communicating information related to the project and reviewing communications.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Notes
Elements and Performance Criteria
1. Contribute to communications planning
- 1.1. Identify, source and contribute relevant information requirements to initial project documentation
- 1.2. Contribute to developing and implementing the communications plan and communications networks
2. Conduct information management activities
- 2.1. Gather, validate, store, retrieve, filter and disseminate information within agreed procedures as directed, to aid decision making processes throughout project life cycle
- 2.2. Maintain information to ensure data is secure and auditable
3. Communicate project information
- 3.1. Undertake communication within project, with client and other stakeholders within agreed networks, processes and procedures to ensure flow of necessary information
- 3.2. Ensure reports are written and released in accordance with authorisation, or drafted for release by others
- 3.3. Seek information and advice from appropriate project authorities when in doubt
4. Contribute to assessment of communication effectiveness
- 4.1. Provide assistance in the ongoing review of project outcomes to determine the effectiveness of communications management activities
- 4.2. Report communication management issues and responses to higher project authorities for application in future projects
will be:
in a multi-disciplinary environment subject to frequent change
under limited guidance and supervision
within agreed authorisation and limits
within established organisational framework, procedures and routines
and may include:
written reports, briefs, minutes, letters and other documentation
oral briefings, advice, conversations and telephone calls
computer generated communications, for example electronic data transfer and internet
higher project authorities
project manager
project specialists or personnel
team members
in a multi-disciplinary environment subject to frequent change
under limited guidance and supervision
within agreed authorisation and limits
within established organisational framework, procedures and routines
and may include:
written reports, briefs, minutes, letters and other documentation
oral briefings, advice, conversations and telephone calls
computer generated communications, for example electronic data transfer and internet
higher project authorities
project manager
project specialists or personnel
team members
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
contribution to the development and implementation of communications plans in relation to multiple complex projects
knowledge of communications theory.
Context of and specific resources for assessment
Assessment must ensure:
access to examples of project management documentation for communications management purposes
access to records of project team involvement in communications activities.
Method of assessment
A range of assessment methods should be used to assess practical skill and knowledge. The following assessment methods are appropriate for this unit:
written reports/examples of project communications
observation of performance in role plays which demonstrate techniques in communicating important project information
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
analysis of responses addressing different project scenarios which present issues and problems in project communication management
oral or written questioning to assess knowledge of strategies for managing project communications
review of communication management issues and responses reported to higher project authorities.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
other units from the Certificate IV in Project Management.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
contribution to the development and implementation of communications plans in relation to multiple complex projects
knowledge of communications theory.
Context of and specific resources for assessment
Assessment must ensure:
access to examples of project management documentation for communications management purposes
access to records of project team involvement in communications activities.
Method of assessment
A range of assessment methods should be used to assess practical skill and knowledge. The following assessment methods are appropriate for this unit:
written reports/examples of project communications
observation of performance in role plays which demonstrate techniques in communicating important project information
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
analysis of responses addressing different project scenarios which present issues and problems in project communication management
oral or written questioning to assess knowledge of strategies for managing project communications
review of communication management issues and responses reported to higher project authorities.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
other units from the Certificate IV in Project Management.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C7055 | BSBPM406A | Apply communications management techniques | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| WG093 | BSBPMG414A | Apply project information management and communications techniques | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J290 | PSP41212 | Certificate IV in Government (Project Management) | Qualification |
| D158 | BSB41507 | Certificate IV in Project Management | Qualification |