Elements and Performance Criteria

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Representation may include:
advancing the interests of the business unit through forums
promoting the interests of the organisation in a wide range of public forums
Individuals and key groups may include:
management
councillors
colleagues
rate payers
interest groups
service providers
commercial enterprises
government departments and agencies
experts
policy and decision makers
media
community groups
Strategy may include:
public meetings and public profiling
questionnaires and interviews
monitoring trends
development of issues paper and policy
lobbying
focus groups
Opportunities may include:
events
publicity
committee membership
public presentations
media
policy development
special meetings and delegations
focus groups

Overview of assessment requirements
A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria. The knowledge and skill requirements described in the Range Statement must also be demonstrated. For example, knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated.
Critical aspects of evidence to be considered
The demonstrated ability to:
determine objectives based on organisational priorities
develop a strategy to provide a framework for pursuing the promotion of a range of relevant interests as a representative of the organisation
represent council in a range of contexts
apply high level skills when representing specific issues within broad organisational, social, political and community structures
represent individual and group concerns and interests effectively within the organisation and the community.
Context of assessment
Competency is demonstrated by performance of all stated criteria, with particular attention to the critical aspects and the knowledge and skills elaborated in the Evidence Guide, and within the scope of the Range Statement.
Assessment must take account of the endorsed Assessment Guidelines in the Local Government Training Package.
Assessment of performance requirements in this unit should be undertaken in an actual workplace or simulated environment.
Assessment should reinforce the integration of the key competencies for the particular AQF level. Refer to the key competency levels at the end of this unit.
Relationship to other units(prerequisite or co-requisite units)
To enable holistic assessment this unit may be assessed with other units that form part of the job role.
Method of assessment
The following assessment methods are suggested:
observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies
written and/or oral questioning to assess knowledge and understanding
completion of workplace documentation
third-party reports from experienced practitioners
completion of self-paced learning materials including personal reflection and feedback from trainer, coach or supervisor
Evidence required for demonstration of consistent performance
Evidence should be collected over a set period of time that is sufficient to include dealings with an appropriate range and variety of situations formal and informal, involving different type problems and clients.
Resource implications
The learner and trainer should have access to appropriate documentation and resources normally used in the workplace.