Unit of competency Outline
Date retreived
22/07/2026 8:10 AM AWST
22/07/2026 8:10 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Manage risk
Manage risk
Unit of competency
National Code
CPPACC4016A
CPPACC4016A
State Code
W9788
W9788
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
15/09/2014
Field of Education
080301 - Business Management
Original Release Date
15/09/2014
Nominal Hours
50
Description
This unit specifies the competency required to assess and manage risk in relation to access consulting operations. It requires the identification and analysis of potential threats to determine the level of risk exposure of access consulting operations, and the implementation of a risk management plan.
Notes
Elements and Performance Criteria
1Identify risks.
- 1.1 Information on actual and potential risks is collected using relevant risk assessment tools and assessed for currency, accuracy and relevance in accordance with organisational requirements.1.2 Terms of reference are determined in consultation with relevant persons and information is updated, modified and maintained in accordance with organisational requirements.1.3 A structured plan for identifying and assessing risk likelihood is developed in accordance with terms of reference and agreed timeframes.1.4 Limitations in identifying and assessing risks are recognised and assistance is sought as required.
2Analyse risks.
- 2.1 Assessment criteria for measuring the level of potential or existing risk, together with an assessment of consequences, are developed in accordance with the terms of reference.2.2 Valid and relevant data is analysed against the assessment criteria to determine the level of potential risk in accordance with organisational requirements.2.3 Any gaps in the assessment methodology are identified and appropriate actions are implemented in accordance with organisational requirements.2.4 Risk assessment findings are documented and distributed to relevant persons in accordance with organisational requirements.
3Develop a risk management plan.
- 3.1 Regulatory, industry and association standards and procedures for access consulting are identified and assessed.3.2 Organisational policy on risk management is analysed and interpreted.3.3 Organisational capability to either control or reduce the likelihood of actual and potential risks is analysed.3.4 Risk management plan with associated policies and procedures is developed and documented, including provisions for training and education in accordance with organisational and legislative requirements.3.5 Procedures for the ongoing identification of risks are established and documented in the risk management plan.3.6 Limitations in developing a risk management plan are recognised and assistance is sought as required.
4. Implement a risk management plan.
- 4.1 Unacceptable risks are eliminated and other risks are minimised in accordance with organisational requirements.4.2 Access consulting operations are conducted in compliance with regulatory, industry and association standards and procedures.4.3 Opportunities for professional development are identified and accessed.4.4 Access consulting operations are monitored continuously to identify potential risks.4.5 Access consulting operations are modified as necessary to comply with the risk management plan.4.6 Comprehensive relevant documentation is maintained for all service provision in accordance with regulatory and company requirements.
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Information may relate to:
government reports
reports commissioned by the owner or manager
other reports and relevant documentation
lines of responsibility
key personnel
historical data.
Risks may relate to:
deliberate, natural, accidental and perceived acts or omissions
loss, disclosure, destruction or compromise of asset
loss of goodwill, reputation or credibility
professional liability
public liability
industry-specific risk
loss of profits
OHS.
Risk assessment tools may include:
checklists, worksheets and matrix models
government and/or industry hazard or safety alerts
instruments to assess the severity of identified hazards and rank by severity
job and work system assessment
job hazard analysis
job safety analysis
manufacturers' guidance information and manuals
reviews of OHS records
safety and hazard audits
workplace inspection checklists.
Organisational requirements may be outlined and reflected in:
access and equity policies, principles and practices
business and performance plans
client service policies, procedures and standards
codes of conduct and codes of practice
communication channels and reporting procedures
communication of services offered
complaint and dispute resolution procedures
compliance with legislation, codes and workplace standards
continuous improvement processes and standards
defined resource parameters
duty of care
employer and employee rights and responsibilities
ethical standards
legal policies and guidelines
OHS policies, procedures and programs
organisational mission statement, goals, objectives, plans, systems and processes
policies and procedures relating to the setting of fees and the negotiation and management of contracts
policies and procedures relating to own role, responsibilities and delegation
privacy and confidentiality policies and procedures
quality assurance and/or procedures manuals
records and information management systems and processes
style guides and other guides used to prepare documents.
Terms of reference may relate to:
operational environment
roles and responsibilities
security and other clearances
limitations and exclusions
scale of the task or assessment (whether a full-scale operation or limited to a particular section or operation of the company)
client expectations
costs
agreed timeframes.
Relevant persons may include:
supervisors
colleagues
clients
legal representatives
business partners
industry associations.
A structured plan may be constructed by using:
checklists
structured tables
structured questionnaires
interview question sheets
structured planning software
spreadsheets, word-processing and other software.
Risk likelihood may be:
low
medium
high.
Limitations may relate to:
job role and responsibilities
quality processes
own competency level
industry requirements
own understanding of risk identification processes
legal responsibilities.
Assessment criteria may be based on:
qualitative and/or quantitative factors
semi-quantitative factors
organisational or client requirements
Australian Risk Management standards.
Risk assessment findings may include:
tables and information from approved data collection tools
graphical representations of data
suggestions
summary of assessment outcomes.
Regulatory, industry and association standards and procedures may include:
industry codes of conduct and ethical practices
legislative and statutory requirements outlined in relevant legislation (e.g. licensing, anti-discrimination and building access)
tribunal and court precedents
industry standards
OHS standards.
Risk management means:
the process of identifying potential negative events and developing plans to mitigate or minimise the likelihood of a negative event occurring and/or the consequences of the event if it does occur.
Legislative requirements may be outlined and reflected in:
relevant commonwealth, state and territory legislation that affects organisational operation:
OHS
building
environmental
equal employment opportunity
industrial relations
anti-discrimination and diversity
Australian standards including AS4360 Risk Management
codes of practice
local government regulations and by-laws
privacy legislation
quality assurance and certification requirements
trade practices laws and guidelines.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Information may relate to:
government reports
reports commissioned by the owner or manager
other reports and relevant documentation
lines of responsibility
key personnel
historical data.
Risks may relate to:
deliberate, natural, accidental and perceived acts or omissions
loss, disclosure, destruction or compromise of asset
loss of goodwill, reputation or credibility
professional liability
public liability
industry-specific risk
loss of profits
OHS.
Risk assessment tools may include:
checklists, worksheets and matrix models
government and/or industry hazard or safety alerts
instruments to assess the severity of identified hazards and rank by severity
job and work system assessment
job hazard analysis
job safety analysis
manufacturers' guidance information and manuals
reviews of OHS records
safety and hazard audits
workplace inspection checklists.
Organisational requirements may be outlined and reflected in:
access and equity policies, principles and practices
business and performance plans
client service policies, procedures and standards
codes of conduct and codes of practice
communication channels and reporting procedures
communication of services offered
complaint and dispute resolution procedures
compliance with legislation, codes and workplace standards
continuous improvement processes and standards
defined resource parameters
duty of care
employer and employee rights and responsibilities
ethical standards
legal policies and guidelines
OHS policies, procedures and programs
organisational mission statement, goals, objectives, plans, systems and processes
policies and procedures relating to the setting of fees and the negotiation and management of contracts
policies and procedures relating to own role, responsibilities and delegation
privacy and confidentiality policies and procedures
quality assurance and/or procedures manuals
records and information management systems and processes
style guides and other guides used to prepare documents.
Terms of reference may relate to:
operational environment
roles and responsibilities
security and other clearances
limitations and exclusions
scale of the task or assessment (whether a full-scale operation or limited to a particular section or operation of the company)
client expectations
costs
agreed timeframes.
Relevant persons may include:
supervisors
colleagues
clients
legal representatives
business partners
industry associations.
A structured plan may be constructed by using:
checklists
structured tables
structured questionnaires
interview question sheets
structured planning software
spreadsheets, word-processing and other software.
Risk likelihood may be:
low
medium
high.
Limitations may relate to:
job role and responsibilities
quality processes
own competency level
industry requirements
own understanding of risk identification processes
legal responsibilities.
Assessment criteria may be based on:
qualitative and/or quantitative factors
semi-quantitative factors
organisational or client requirements
Australian Risk Management standards.
Risk assessment findings may include:
tables and information from approved data collection tools
graphical representations of data
suggestions
summary of assessment outcomes.
Regulatory, industry and association standards and procedures may include:
industry codes of conduct and ethical practices
legislative and statutory requirements outlined in relevant legislation (e.g. licensing, anti-discrimination and building access)
tribunal and court precedents
industry standards
OHS standards.
Risk management means:
the process of identifying potential negative events and developing plans to mitigate or minimise the likelihood of a negative event occurring and/or the consequences of the event if it does occur.
Legislative requirements may be outlined and reflected in:
relevant commonwealth, state and territory legislation that affects organisational operation:
OHS
building
environmental
equal employment opportunity
industrial relations
anti-discrimination and diversity
Australian standards including AS4360 Risk Management
codes of practice
local government regulations and by-laws
privacy legislation
quality assurance and certification requirements
trade practices laws and guidelines.
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.
Overview of assessment
This unit of competency could be assessed on its own or as part of an integrated assessment activity involving other competencies relevant to the job function.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person who demonstrates competency in this unit must be able to provide evidence of:
recognising the needs and desires of people with disabilities to engage fully in all aspects of society, and their right to do so
interpreting accurately the impacts of the full range of disabilities and the limitations that each disability places on the individual's ability to access the environment
interpreting accurately how the full range of environmental barriers impact on any of the impairments that people with disabilities might have
obtaining information from a range of sources and consultative processes to ensure an accurate understanding of the operating environment
applying risk management procedures (undertaking risk identification, risk assessment, risk treatment and monitoring) in accordance with the hierarchy of control
implementing an effective action plan and structure for analysis and assessment
assessing the level of risk potential against agreed assessment criteria
reviewing and preparing findings in a format suitable for presentation
complying with OHS regulations applicable to workplace operations
applying organisational management policies and procedures, including quality assurance requirements
developing an organisational risk management plan for access consulting operations in response to a risk analysis
implementing a risk management plan for access consulting operations.
Context of and specific resources for assessment
Resource implications for assessment include:
a registered provider of assessment services
competency standards
assessment materials and tools
suitable assessment venue/equipment
workplace documentation
candidate special requirements
cost and time considerations.
Validity and sufficiency of evidence requires that:
competency will need to be demonstrated over a period of time reflecting the scope of the role
where the assessment is part of a structured learning experience the evidence collected must relate to a number of performances assessed at different points in time and separated by further learning and practice with a decision of competence only taken at the point when the assessor has complete confidence in the person's competence
all assessment that is part of a structured learning experience must include a combination of direct, indirect and supplementary evidence
where assessment is for the purpose of recognition (RCC/RPL), the evidence provided will need to be current and show that it represents competency demonstrated over a period of time
assessment can be through simulated project-based activity and must include evidence relating to each of the elements in this unit.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.
Overview of assessment
This unit of competency could be assessed on its own or as part of an integrated assessment activity involving other competencies relevant to the job function.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person who demonstrates competency in this unit must be able to provide evidence of:
recognising the needs and desires of people with disabilities to engage fully in all aspects of society, and their right to do so
interpreting accurately the impacts of the full range of disabilities and the limitations that each disability places on the individual's ability to access the environment
interpreting accurately how the full range of environmental barriers impact on any of the impairments that people with disabilities might have
obtaining information from a range of sources and consultative processes to ensure an accurate understanding of the operating environment
applying risk management procedures (undertaking risk identification, risk assessment, risk treatment and monitoring) in accordance with the hierarchy of control
implementing an effective action plan and structure for analysis and assessment
assessing the level of risk potential against agreed assessment criteria
reviewing and preparing findings in a format suitable for presentation
complying with OHS regulations applicable to workplace operations
applying organisational management policies and procedures, including quality assurance requirements
developing an organisational risk management plan for access consulting operations in response to a risk analysis
implementing a risk management plan for access consulting operations.
Context of and specific resources for assessment
Resource implications for assessment include:
a registered provider of assessment services
competency standards
assessment materials and tools
suitable assessment venue/equipment
workplace documentation
candidate special requirements
cost and time considerations.
Validity and sufficiency of evidence requires that:
competency will need to be demonstrated over a period of time reflecting the scope of the role
where the assessment is part of a structured learning experience the evidence collected must relate to a number of performances assessed at different points in time and separated by further learning and practice with a decision of competence only taken at the point when the assessor has complete confidence in the person's competence
all assessment that is part of a structured learning experience must include a combination of direct, indirect and supplementary evidence
where assessment is for the purpose of recognition (RCC/RPL), the evidence provided will need to be current and show that it represents competency demonstrated over a period of time
assessment can be through simulated project-based activity and must include evidence relating to each of the elements in this unit.
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AXH24 | CPPACC4016 | Manage risk to access consulting operations | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| W976 | CPP40811 | Certificate IV in Access Consulting | Qualification |