Unit of competency Outline

Date retreived
22/07/2026 9:27 PM AWST

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Straighten and relax hair with chemical treatments

Straighten and relax hair with chemical treatments

Unit of competency
National Code
SHBHREF002
State Code
AWY18
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
31/03/2016
View on TGA
State Implementation and Classification
Approved Date
12/10/2016
Field of Education
110303 - Hairdressing
Original Release Date
12/10/2016
Nominal Hours
40
Description
This unit describes the performance outcomes, skills and knowledge required to consult with clients, analyse hair characteristics and condition and to complete chemical treatments to reduce curl or wave in the hair. Treatments can be for untreated naturally curly or wavy hair or for chemically treated hair.This unit applies to hairdressers and barbers with well-developed skills who work in hairdressing salons or barber shops. They use discretion and judgement to manage the client service and take responsibility for the outcomes of their own work.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Consult with client and assess hair.
  • 1.1.Access and review any existing client hair reformation history or create for new clients.
  • 1.2.Determine, through discussion and questioning, nature of client dissatisfaction with current degree of hair curl or wave.
  • 1.3.Discuss client preferences, and expectations of desired degree of relaxation of curl or wave using visual aids to assist.
  • 1.4.Engage client in discussion about lifestyle and self-care factors that may impact on success of chemical reformation treatment.
  • 1.5.Visually and physically examine and analyse client hair characteristics and condition.
  • 1.6.Identify contraindications to proceeding with chemical reformation treatment and explain any present to client.
  • 1.7.Consider the interplay of the elements and principles of hair design to visualise, communicate and recommend hair straightening treatments appropriate for the client.
  • 1.8.Obtain client agreement to proceed with recommended straightening services.
2. Select products and prepare for service.
  • 2.1.Use knowledge of hair biology and cosmetic chemistry, as it applies to hair reformation treatments, to ensure effective and safe use of straightening chemicals.
  • 2.2.Select chemical straightening, relaxing and matching neutralising products according to hair analysis to achieve desired degree of relaxation of curl or wave.
  • 2.3.Select and prepare equipment according to product instructions and relaxation methods to be used.
  • 2.4.Take personal precautions to prevent own skin reactions to reformation chemicals throughout preparation and reformation service.
  • 2.5.Measure and prepare reformation chemicals, according to product instructions and ensure minimal wastage.
  • 2.6.Apply wraps, towels and skin barrier cream to ensure client protection and safety.
3. Apply chemical straightening and relaxing products.
  • 3.1.Maintain client and operator comfort and safety throughout reformation service according to organisational procedures.
  • 3.2.Apply pre-process fillers according to product instructions, where consistent with hair analysis.
  • 3.3.Apply chemical straightening product evenly in a predetermined pattern and gently comb hair without stretch.
  • 3.4.Time processing of reformation products, according to product instructions, check at regular intervals and judge when desired degree of relaxation is achieved.
  • 3.5.Prior to final development, gently smooth hair in a predetermined pattern using recommended smoothing technique indicated in product instructions.
4. Rinse, neutralise and condition hair.
  • 4.1.Rinse hair thoroughly and evenly using tepid water to remove residual reformation chemicals.
  • 4.2.Complete the rebonding process using recommended smoothing technique indicated in product instructions.
  • 4.3.Measure, apply and process neutralising products, according to product instructions.
  • 4.4.Rinse hair thoroughly to remove residual neutralising chemicals after specified product instruction processing time.
  • 4.5.Apply conditioning products, according to product instructions.
  • 4.6.Use water resources efficiently during service and safely dispose of hazardous and other waste according to organisational procedures.
5. Review service and provide home care advice.
  • 5.1.Review service outcomes against client expectations and confirm client satisfaction with degree of relaxation of curl or wave.
  • 5.2.Propose remedial action in response to any client concerns and post service analysis of hair condition and appearance.
  • 5.3.Reach agreement with client on proposed solutions through positive and open communication.
  • 5.4.Advise on after service maintenance and recommend home care products.
  • 5.5.Update client history to include full details of reformation service.
No information
No information
Replaces
State Code National Code Title Type
D8708 SIHHHRS303A Perform chemical straightening and relaxing services Unit of competency
State Code National Code Title Type
BAA1 SHB30416 Certificate III in Hairdressing Qualification