Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
Information on relevant aspects of border clearance transactions may include:
functions and responsibilities of a customs broker
internal and external review practices available to analyse and review issues and problems arising within border clearance transactions
processes and practices for advising clients on issues and related solutions arising during an assessment of border clearance transactions
role and authority of customs, the appropriate regulatory authority responsible for biosecurity, and other regulatory bodies and how they fit into the structure of government and customs broking practices
Analysis of a border clearance transaction must involve:
careful and detailed consideration of client instructions and needs, all compliance requirements and relevant workplace quality standards
consideration of all possible interactive effects and risks, and a comparative review of appropriate solutions to problems and issues identified in the course of the analysis
Aspects of border clearance transactions that will need to be examined and analysed to establish any interactive effects and problems may include:
dispute resolution
free trade and other preferential tariff agreements
GST requirements
import prohibitions and restrictions
infringement notices and penalties
permit requirements
tariff classification requirements
valuation
Aspects of transaction that may be considered in the consideration of interactive effects and issues can include:
client requirements
compliance with all legislation and permit requirements
cost effectiveness
risk assessment (to nominee and corporate brokerage, regulatory authorities and client)
source/s of information
timeliness
New developments in border clearance requirements and operations may relate to:
goods
legislation
policy and guidelines
processes
systems
technology
Information on new developments in border clearance requirements and operations may be obtained from:
external networks such as staff in various regulatory authorities, airline, shipping, road transport and storage; personnel, staff in bond stores and other customs broking firms, etc.
internal and external training programs
internal networks such as own operations team, staff in other departments, support staff, managers, training staff, etc.
internet websites
official booklets, bulletins, journals, magazines, books, etc.
Ways of learning skills and knowledge required for new developments in border clearance requirements and operations may include:
coaching in the workplace
external training programs
internal training programs
networking with relevant internal and external contacts
online learning
reading independently
Workplace procedures may include:
company procedures
enterprise procedures
established procedures
organisational procedures
standard operating procedures (SOPs)
Communication in the work area may include:
electronic data interchange (EDI)
email
internet
oral, aural or signed communications
phone
Consultative processes may involve:
clients
management representatives
other employees and supervisors
other relevant government departments, authorities and institutions
relevant authorities and institutions
Documentation and records may include:
Australian Taxation Office legislative requirements
client instructions
information from relevant websites
internal documentation used for border clearance transactions
manufacturer specifications for equipment required when conducting analysis
operations manuals, job specifications and induction documentation
other legislative requirements and publications pertaining to border clearance functions
relevant Customs and related legislation
relevant sections of Australian Customs and Border Protection publications
workplace procedures and policies
Applicable legislation and regulations may include:
Customs Act 1901and related legislation
export/import/quarantine/bond requirements
privacy legislation
taxation legislation
other government and legislative requirements pertaining to border clearance

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the Elements, Performance Criteria, Required Skills, Required Knowledge and include:
reading and interpreting transaction request facts
identifying and analysing problems that may arise in completing a border clearance transaction
developing and reviewing alternative solutions
selecting and justifying solutions to typical border clearance transaction problems
completing border clearance transaction
documenting and recording border clearance transaction.
Context of and specific resources for assessment
Performance is demonstrated consistently over time and in a suitable range of contexts.
Resources for assessment include access to:
range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or
an appropriate range of relevant operational situations in the workplace.
In both real and simulated environments, access is required to:
relevant documentation.
Method of assessment
Practical assessment must occur:
through activities in an appropriately simulated environment at the registered training organisation, and/or
in appropriately simulated workplace environment and/or
in an appropriate range of situations in the workplace.
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate to this unit:
direct observation of the candidate mentoring individuals or small groups
knowledge tests and performance questions
direct observation of the candidate applying tasks, requirements and work practices.
Assessment of this unit must be undertaken by a registered training organisation.