Unit of competency Outline

Date retreived
23/07/2026 3:23 PM AWST

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Identify and develop credit options for clients with special financial circumstances

Identify and develop credit options for clients with special financial circumstances

Unit of competency
National Code
FNSFMB512
State Code
OCZ31
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
02/02/2021
View on TGA
State Implementation and Classification
Approved Date
22/04/2021
Field of Education
081103 - Insurance And Actuarial Studies
Original Release Date
22/04/2021
Nominal Hours
60
Description
This unit describes the skills and knowledge required to identify special financial circumstances of a client, consider complicated issues such as economic and legislative requirements, and develop credit strategies and solutions for the client.The unit applies to individuals who apply research and analytical skills to complex and multifaceted scenarios to develop customised solutions for clients.Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Users are advised to check with the relevant state and territory regulatory authorities to confirm those requirements.
Notes
Elements and Performance Criteria
1. Determine special financial needs and risk profile
  • 1.1 Identify client goals, objectives, requirements and situation
  • 1.2 Assess special financial needs of client situation and discuss with client
  • 1.3 Identify and discuss risk issues and tolerance with client
  • 1.4 Assess impact of risks to client according to legislative requirements and organisational guidelines and procedures
  • 1.5 Develop recommendations on risk management strategies
  • 1.6 Communicate complaints resolution procedures to client
2. Research and analyse complex credit options
  • 2.1 Determine client opportunities and constraints according to client needs, requirements and special financial needs and circumstances
  • 2.2 Research loan structures and options according to client needs, requirements and special financial needs
  • 2.3 Analyse client’s special financial needs
  • 2.4 Model, analyse and prioritise suitable options for client, and reject inappropriate options
  • 2.5 Select complex credit options for review with client
3. Finalise complex credit options
  • 3.1 Assess ability to successfully meet client goals and objectives
  • 3.2 Obtain and develop explanatory material for client
  • 3.3 Respond to queries from client as required
No information
No information
Replaces
State Code National Code Title Type
AUR07 FNSFMB502 Identify and develop broking options for clients with complex needs Unit of competency