Unit of competency Outline
Date retreived
23/07/2026 1:44 AM AWST
23/07/2026 1:44 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Use a capacity building approach in development work
Use a capacity building approach in development work
Unit of competency
National Code
CHCDHA412B
CHCDHA412B
State Code
WC882
WC882
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
21/07/2014
Field of Education
090515 - Welfare Studies
Original Release Date
21/07/2014
Nominal Hours
55
Description
DescriptorThis unit of competency describes the skills and knowledge required to take a capacity building approach to development program work
Notes
Elements and Performance Criteria
1. Establish a strong relationship as a basis for contextual assessment
- 1.1 Clarify the structure and political nature of the target community or organisation, including key individuals, groups and hierarchy
- 1.2 Identify and clarify any documented and endorsed change agendas
- 1.3 Work with understanding of the application of the concepts and principles of aid effectiveness and community development
- 1.4 Identify appropriate individual/group to champion the development and/or change processes
- 1.4 Establish a relationship of trust with leadership and key individuals in the community or organisation using effective communication and relationship building practices
- 1.5 Engage key individuals from the community or organisation in a process of identifying its strengths and attributing value to those strengths
- 1.6 Engage key individuals from the community or organisation in a process to identify and agree the nature of the situation currently requiring attention
- 1.7 Identify and engage appropriately stakeholders with special needs and disadvantages
2. Analyse the situation
- 2.1 Identify a range of participatory approaches that may be appropriate to address specific community or organisation needs and situations requiring attention
- 2.2 Work with participants to analyse the current situation using tools and processes appropriate to the identified participatory approach
- 2.3 Guide the analysis process to assist participants to peel back the layers to reveal the central issues contributing to the situation the community has agreed requires attention
- 2.4 Facilitate the analysis process to progress at a rate suited to the participants and in directions that allow them to explore relevant issues in sufficient depth to gain an understanding of the situation
- 2.5 Facilitate the analysis process to address issues of stakeholders with special needs and disadvantages
3. Identify capacity needs and terms of reference for moving forward
- 3.1 Facilitate the provision of information and evidence to the community or organisation about outcomes of the analysis of the situation
- 3.2 Assist the community, counterpart or organisation to identify a range of potential options to address the agreed current situation
- 3.3 Review the options in the context of available community or organisation resources and assets and overall feasibility
- 3.4 Work with the community, counterpart or organisation to identify potential perceived and actual impacts of each option on the community
- 3.5 Facilitate a process to prioritise identified solution options and reach agreement on priorities
- 3.6 Advocate appropriately as required to address issues of stakeholders with special needs and disadvantages
4. Facilitate the planning processes
- 4.1 Work with the community, counterpart or organisation to plan processes and resources to implement the agreed strategic solution to address the identified situation
- 4.2 Identify and provide relevant knowledge and skills to build the capacity of participants involved in the planning process
- 4.3 Encourage communication processes to support planning processes in line with requirements of specific development program context
- 4.4 Work with the community, counterpart or organisation to identify appropriate processes and criteria to monitor and evaluate ongoing impacts of the program on the community
- 4.5 Advocate appropriately as required for planning to address issues of stakeholders with special needs and disadvantages
5. Facilitate implementation of capacity building solution
- 5.1 Assist the community, counterpart or organisation to implement planned solution to address the identified situation
- 5.2 Identify and provide relevant knowledge and skills to build the capacity of the community to address the situation
- 5.3 Encourage communication processes to support implementation in line with requirements of specific development program
- 5.4 Work with the community, counterpart or organisation to support their ongoing management of the situation
- 5.5 Advocate appropriately as required for inclusion of stakeholders with special needs and disadvantages
6. Monitor and evaluate outcomes
- 6.1 Ensure the community, counterpart or organisation understands the importance of and rationale for monitoring and evaluation of the program in achieving desired outcomes
- 6.2 Work with the community, counterpart or organisation to put in place resources and processes to monitor the impacts of the program and to identify its outcomes
- 6.3 Share with the community, counterpart or organisation relevant information, skills and knowledge to enable ongoing monitoring and evaluation of the program and to make appropriate adjustments to respond to issues identified
- 6.4 Contribute to monitoring of program outcomes in line with community and development program requirements and within own work role
- 6.5 Participate in evaluation of development program where appropriate in line with own work role
- 6.6 Assist community to make adjustments where indicated as a result of overall evaluation outcomes
RANGE STATEMENT
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Contextual assessment process refers to:
A process of identifying the detailed context of a particular situation which is a focus of a development program
The contextual assessment process should enable a community to consider and clarify the components of the situation and potential contributing factors in a manner which enables community members to participate freely and effectively and reach agreement about the nature of the situation
Concepts and principles of aid effectiveness and community development include:
Ownership, including:
using delivery processes that support partner countries to exercise effective leadership over their development policies and strategies
coordinating development actions
involving communities and local government in decision making, implementation, monitoring and evaluation
encouraging community's and local government's contribution to problem solving
Alignment, involving maintaining a comprehensive understanding of partner countries' national development strategies, institutions and procedures to guide program delivery
Harmonisation:
actively seeking to collaborate with other Official Development Assistance (ODA) partners to create added value and greater development effectiveness
Managing for results, including continuous improvement of systems to:
manage for development results
support evidence-based decision making
Mutual accountability, involving demonstration of:
full transparency and accountability for the use of development resources in program delivery
Stakeholders with special needs and disadvantages may include:
Refugees
Children
The elderly
Widowed
People with disabilities
Participatory approaches refers to:
The use of appropriate tools and processes to enable and support community members to participate in discussion, planning, decision-making and action in relation to development work in their community
Processes and resources may include, for example:
Systems
Processes
Individual skills
Training needs analysis
Corporate goals
Capacity building solution may include, for example:
Workshops
Training on the job
Courses
Incentives
Encouragement
Coaching and mentoring
Communication
Identifying hurdles creating impairment
Project cycle is:
A well-known construct used to describe the normal life-cycle of a project
In relation to capacity building, the focus would be on providing technical assistance and using approaches to build capacity in a development assistance context
The project cycle generally includes:
assessment
analysis
design
marketing
monitoring
reporting
evaluation
Central issues contributing to the situation may include:
Health issues, such as:
health indicators such as infant mortality and malnutrition
health surveys in order to derive health data
health interventions such as immunisation or supplemental feeding programs
international standards for health
HIV/AIDS
Food aid issues, such as:
food for work programs
dietary requirements of project participants
international standards on food aid
cultural requirements of project participants
Issues of stakeholders with special needs and disadvantages, such as:
refugees
child protection
the elderly and widowed
people with disabilities
Refugee issues, such as:
familiarity with The Humanitarian Charter and Minimum Standards in Relief (the Sphere standards) and with international law pertaining to refugees and their rights
consideration of cultural issues and of host communities' needs and rights
Water issues, such as:
access to water and its management and purification
formulas for calculating the volume of water required
ownership and distribution of water, including storage and plumbing infrastructure
Human resource issues, such as:
hiring of local staff
local labour hire laws
local workers' demand for daily cash payment
gender
capacity (such as education and experience) of counterparts
staff accommodation and other conditions
evacuations
notification of next-of-kin where necessary
Communication issues, such as:
dealing with local or international media
preparing press releases and hosting media visits
preparing non-media marketing information
Governance and finance issues, such as:
acquittals and budget submissions
preparation of invoice and receipt books
cash security
foreign currency restrictions and transactions
fraud and corruption
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Contextual assessment process refers to:
A process of identifying the detailed context of a particular situation which is a focus of a development program
The contextual assessment process should enable a community to consider and clarify the components of the situation and potential contributing factors in a manner which enables community members to participate freely and effectively and reach agreement about the nature of the situation
Concepts and principles of aid effectiveness and community development include:
Ownership, including:
using delivery processes that support partner countries to exercise effective leadership over their development policies and strategies
coordinating development actions
involving communities and local government in decision making, implementation, monitoring and evaluation
encouraging community's and local government's contribution to problem solving
Alignment, involving maintaining a comprehensive understanding of partner countries' national development strategies, institutions and procedures to guide program delivery
Harmonisation:
actively seeking to collaborate with other Official Development Assistance (ODA) partners to create added value and greater development effectiveness
Managing for results, including continuous improvement of systems to:
manage for development results
support evidence-based decision making
Mutual accountability, involving demonstration of:
full transparency and accountability for the use of development resources in program delivery
Stakeholders with special needs and disadvantages may include:
Refugees
Children
The elderly
Widowed
People with disabilities
Participatory approaches refers to:
The use of appropriate tools and processes to enable and support community members to participate in discussion, planning, decision-making and action in relation to development work in their community
Processes and resources may include, for example:
Systems
Processes
Individual skills
Training needs analysis
Corporate goals
Capacity building solution may include, for example:
Workshops
Training on the job
Courses
Incentives
Encouragement
Coaching and mentoring
Communication
Identifying hurdles creating impairment
Project cycle is:
A well-known construct used to describe the normal life-cycle of a project
In relation to capacity building, the focus would be on providing technical assistance and using approaches to build capacity in a development assistance context
The project cycle generally includes:
assessment
analysis
design
marketing
monitoring
reporting
evaluation
Central issues contributing to the situation may include:
Health issues, such as:
health indicators such as infant mortality and malnutrition
health surveys in order to derive health data
health interventions such as immunisation or supplemental feeding programs
international standards for health
HIV/AIDS
Food aid issues, such as:
food for work programs
dietary requirements of project participants
international standards on food aid
cultural requirements of project participants
Issues of stakeholders with special needs and disadvantages, such as:
refugees
child protection
the elderly and widowed
people with disabilities
Refugee issues, such as:
familiarity with The Humanitarian Charter and Minimum Standards in Relief (the Sphere standards) and with international law pertaining to refugees and their rights
consideration of cultural issues and of host communities' needs and rights
Water issues, such as:
access to water and its management and purification
formulas for calculating the volume of water required
ownership and distribution of water, including storage and plumbing infrastructure
Human resource issues, such as:
hiring of local staff
local labour hire laws
local workers' demand for daily cash payment
gender
capacity (such as education and experience) of counterparts
staff accommodation and other conditions
evacuations
notification of next-of-kin where necessary
Communication issues, such as:
dealing with local or international media
preparing press releases and hosting media visits
preparing non-media marketing information
Governance and finance issues, such as:
acquittals and budget submissions
preparation of invoice and receipt books
cash security
foreign currency restrictions and transactions
fraud and corruption
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this unit of competency:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
The application of competency is to be assessed in the workplace or realistically simulated workplace
Assessment is to occur under standard and authorised work practices, safety requirements and environmental constraints
Consistency of performance should be demonstrated over the required range of situations relevant to the workplace
The circumstantial or unsolicited testimony of project participants, governments or other non-government organisations regarding ethical behaviour should be considered as significant evidence in relation to this unit
Access and equity considerations:
All workers in development and humanitarian assistance should be aware of access, equity and human rights issues in their own area of work
All workers should develop their ability to work in a culturally diverse environment
In particular workers should be aware of cultural, historical and current issues facing the people and culture in which they are working
Assessors and trainers must take into account relevant access and equity issues relating to the culture in which they are working
Context of and specific resources for assessment:
This unit may be assessed independently, however holistic assessment practice with other related units of competency is encouraged
Assessment of essential underpinning knowledge, other than confirmatory questions, will usually be conducted in an off-site context
Resources required for assessment include access to actual community development context or a realistic simulation
Method of assessment:
Assessment needs to take into consideration the practical difficulties associated with attempting on-job assessment in the field
Given the nature of this unit, candidates should be expected to present evidence from within a real field environment
If this is not possible, demonstration of some performance criteria in this unit may be achieved through observing the behaviour and responses of the candidate under a stressful situation similar to those likely to be encountered in the field
Underpinning knowledge may be assessed through:
written assignments
project reports
debriefings
action learning projects
Assessment should be supported by supplementary evidence from a wide range of sources, preferably including evidence from one or more field situations
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this unit of competency:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
The application of competency is to be assessed in the workplace or realistically simulated workplace
Assessment is to occur under standard and authorised work practices, safety requirements and environmental constraints
Consistency of performance should be demonstrated over the required range of situations relevant to the workplace
The circumstantial or unsolicited testimony of project participants, governments or other non-government organisations regarding ethical behaviour should be considered as significant evidence in relation to this unit
Access and equity considerations:
All workers in development and humanitarian assistance should be aware of access, equity and human rights issues in their own area of work
All workers should develop their ability to work in a culturally diverse environment
In particular workers should be aware of cultural, historical and current issues facing the people and culture in which they are working
Assessors and trainers must take into account relevant access and equity issues relating to the culture in which they are working
Context of and specific resources for assessment:
This unit may be assessed independently, however holistic assessment practice with other related units of competency is encouraged
Assessment of essential underpinning knowledge, other than confirmatory questions, will usually be conducted in an off-site context
Resources required for assessment include access to actual community development context or a realistic simulation
Method of assessment:
Assessment needs to take into consideration the practical difficulties associated with attempting on-job assessment in the field
Given the nature of this unit, candidates should be expected to present evidence from within a real field environment
If this is not possible, demonstration of some performance criteria in this unit may be achieved through observing the behaviour and responses of the candidate under a stressful situation similar to those likely to be encountered in the field
Underpinning knowledge may be assessed through:
written assignments
project reports
debriefings
action learning projects
Assessment should be supported by supplementary evidence from a wide range of sources, preferably including evidence from one or more field situations
No information
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