Unit of competency Outline
Date retreived
22/07/2026 6:08 AM AWST
22/07/2026 6:08 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Manage contracts
Manage contracts
Unit of competency
National Code
PSPPCM007
PSPPCM007
State Code
AWU40
AWU40
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
21/07/2016
Field of Education
080315 - Project Management
Original Release Date
21/07/2016
Nominal Hours
40
Description
This unit describes the skills required to manage contracts. It includes undertaking preparations, establishing and maintaining contract management arrangements, monitoring and maintaining contract performance, and completing and reviewing contracts.This unit applies to those working as public sector employees with responsibilities relating to contract management.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.Those undertaking this unit would work autonomously with management responsibilities while performing complex tasks in familiar contexts.No licensing, legislative or certification requirements apply to unit at the time of publication.
Notes
Elements and Performance Criteria
1. Prepare to manage a contract
- 1.1 Confirm and clarify contract requirements, approvals and funding arrangements and identify obligations and limits of authority.
- 1.2 Clarify and assist with contract administration issues by contacting specialists and stakeholders and confirm operational elements of the contract.
- 1.3 Identify and clarify key contract clauses.
- 1.4 Identify and confirm process, timings, and key performance indicators with stakeholders.
- 1.5 Develop or review the risk management plan.
- 1.6 Develop or obtain contract management strategy and enter key details from the contract.
- 1.7 Form contract management team and allocate roles and responsibilities.
2. Implement a contract management strategy
- 2.1 Confirm and implement start-up or transition arrangements.
- 2.2 Establish information and contractor and stakeholder communication strategies.
- 2.3 Monitor and update risk management plan.
- 2.4 Manage relationship with contractors and stakeholders.
- 2.5 Obtain specialist expertise as necessary for progress meetings and for advice on or resolution of contract issues.
- 2.6 Maintain contract information and documentation.
3. Monitor and maintain performance of a contract
- 3.1 Ensure obligations to contractor and stakeholders are met.
- 3.2 Use monitoring and control measures and performance indicators to manage performance of contract and ensure that all obligations under the agreement are being met.
- 3.3 Manage contract variations.
- 3.4 Investigate and resolve or refer disputes and complaints.
- 3.5 Manage negotiation of contract issues.
- 3.6 Maintain communication with all stakeholders on the performance of the contract.
4. Complete and review contract
- 4.1 Confirm client satisfaction with contract deliverables.
- 4.2 Finalise, amend, cancel or terminate contracts.
- 4.3 Manage close-out, and renewal of contract or transition to a new contract.
- 4.4 Review contract management, contractor performance, user satisfaction and audit results.
- 4.5 Document and explain variances to measures or outcomes that are not met in full.
- 4.6 Report on contractor performance and review contract management practice and make recommendations for improvement.
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D3734 | PSPPROC414A | Manage contracts | Unit of competency |