Unit of competency Outline

Date retreived
21/07/2026 11:45 PM AWST

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Conduct internal quality audits

Conduct internal quality audits

Unit of competency
National Code
SIFXADQ002
State Code
WG624
TGA Status
Deleted
DTWD Status
Deleted
Current Release Number
1.00
Current Release Date
21/06/2013
View on TGA
State Implementation and Classification
Approved Date
20/06/2014
Field of Education
080317 - Quality Management
Original Release Date
20/06/2014
Nominal Hours
20
Description
This unit describes the performance outcomes, skills and knowledge required to conduct an internal audit and report on workplace compliance with relevant quality standards documentation. The unit applies to funeral services staff who conduct audits as part of their role according to work health and safety, relevant legislation and workplace policies and procedures.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Prepare for internal audits.
  • 1.1 Identify areas of compliance to be audited.
  • 1.2 Establish benchmarks for the quality audit and liaise with technical staff and external consultants, as required.
  • 1.3 Access required documents and sources of information.
  • 1.4 Confirm methods for the conduct of audits according to workplace policies and procedures.
  • 1.5 Adjust audit frequency in response to workplace needs or client feedback.
  • 1.6 Contact appropriate staff and organise appointments for audit.
2. Perform audits.
  • 2.1 Conduct observations, review of documents and interviews.
  • 2.2 Complete relevant audit documentation requirements.
  • 2.3 Consult appropriate personnel about audit results.
  • 2.4 Document compliance results in audit reports.
  • 2.5 Complete non compliance reports that include evidence and supporting information on areas of non compliance.
  • 2.6 Identify and document system variances and make suggestions for improvements.
3. Respond to audit report.
  • 3.1 Note employee responses to audit reports and identify issues to report.
  • 3.2 Identify areas for improved practices arising from audit and refer to appropriate staff.
  • 3.3 Implement changes to operational processes as part of continuous improvement system.
  • 3.4 Follow up and check results of changes to operational processes.
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