Unit of competency Outline
Date retreived
23/07/2026 5:56 AM AWST
23/07/2026 5:56 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Communicate with gas industry stakeholders to meet operational requirements
Communicate with gas industry stakeholders to meet operational requirements
Unit of competency
National Code
UEGNSG501
UEGNSG501
State Code
OCW96
OCW96
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
01/10/2021
Field of Education
089999 - Management And Commerce, N.e.c.
Original Release Date
01/10/2021
Nominal Hours
99
Description
This unit involves the skills and knowledge required to use technical communication skills and techniques to effectively liaise and communicate with relevant parties to ensure gas deliveries and operations are carried out within contractual, operational and regulatory requirements. It includes planning, identifying and carrying out Control Centre communication with gas industry stakeholders. It also includes completing workplace procedures for communication and liaising with gas industry stakeholders.This unit applies to gas industry production, transmission and distribution areas, where communication processes occur.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Plan Control Centrecommunication with gas industry stakeholders
- 1.1 Work schedules, drawings, plans, requirements, and workplace procedures are detailed and communicated to Control Centre, analysed as required to determine the extent of work preparation for planning, coordination and follow-on communication purposes
- 1.2 Communication work is prioritised and sequenced for efficient and effective outcome following consultation with persons for completion within agreed timeframes to industry standards and in accordance with workplace Control Centre procedures
- 1.3 Risk control measures for identified communication hazards are prioritised, implemented and evaluated against the work schedule
- 1.4 Relevant requirements and workplace procedures for communication work is communicated to relevant persons and work sites
- 1.5 Work health and safety (WHS)/occupational health and safety (OHS), environmental and sustainable energy policies and workplace procedures related to communication work are identified
- 1.6 Relevant work permits are issued to coordinate the performance of work in accordance with requirements and workplace procedures
- 1.7 Liaison and communication with authorised persons, authorities, clients, and other relevant stakeholders are undertaken to resolve issues and coordinate work activities
- 1.8 Persons participating in the communication work are briefed and respective responsibilities coordinated and authorised, as required, in accordance with workplace Control Centre procedures
2 Carry out gas industry stakeholder communication
- 2.1 Relevant WHS/OHS, operational and commercial requirements and practices of individual stakeholders are referenced and actioned in accordance with Control Centre and workplace procedures
- 2.2 Work is monitored, performed and coordinated in accordance with industry standards
- 2.3 Control Centre hazard warnings are recognised, and WHS/OHS hazards and risks are identified, assessed and reported to the authorised persons for directions in accordance with workplace procedures
- 2.4 Remedial actions are identified and communicated to relevant stakeholders to overcome any shortfalls encountered in the work schedule in accordance with requirements and workplace procedures
- 2.5 Unplanned situations are responded to in accordance with workplace procedures in a manner that minimises risk to personnel and equipment
- 2.6 Industry specific language is used to facilitate accurate and relevant exchange of information
- 2.7 Enquiries outside area of responsibility and knowledge are referred to the appropriate person for resolution
3 Complete procedures for communication and liaison with gas industry stakeholders
- 3.1 Communication work undertaken is checked for conformance against procedures, anomalies are documented and solutions identified in accordance with workplace procedures
- 3.2 Accidents and injuries are reported in accordance with requirements and workplace procedures
- 3.3 Work site is confirmed safe and operational in accordance with workplace procedures and status communicated to relevant stakeholders
- 3.4 Relevant equipment and processes are returned to service, stakeholders advised as required and relevant work permit/s are signed off and closed
- 3.5 Notification of completion of work and tasks is communicated to relevant stakeholders in accordance with workplace procedures
- 3.6 Agreed outcomes are monitored, as required, and communicated to stakeholders in accordance with workplace requirement
- 3.7 Communication completion processes are performed in accordance with workplace procedures
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| OAE09 | UEGNSG512 | Control centre communication with gas industry stakeholders | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| BGL7 | UEG40120 | Certificate IV in Gas Control Operations | Qualification |
| BIL7 | UEG50122 | Diploma of Gas Supply Industry Operations | Qualification |
| BIL5 | UEG30122 | Certificate III in Gas Supply Industry Operations | Qualification |
| BHJ3 | UEG40221 | Certificate IV in Gas Supply Industry Operations | Qualification |
| BGL2 | UEG30120 | Certificate III in Gas Supply Industry Operations | Qualification |
| BHJ2 | UEG30121 | Certificate III in Gas Supply Industry Operations | Qualification |
| BGX6 | UEG50120 | Diploma of Gas Supply Industry Operations | Qualification |
| BIL6 | UEG40222 | Certificate IV in Gas Supply Industry Operations | Qualification |
| BGK8 | UEG40220 | Certificate IV in Gas Supply Industry Operations | Qualification |
| BGK2 | UEG60120 | Advanced Diploma of Gas Supply Industry Operations | Qualification |