Elements and Performance Criteria

Client/company includes
all forms of business enterprises in this context including government agencies, local governments/councils, private and public companies, and residents/ratepayers.

Company requirements
are found in briefing papers, job sheets, letters, quality assurance documents, tender/contract documents, verbal or written instructions and work procedures.

Directions to unloading site include
maps, signs and arrows, verbal instructions and written directions.

Emergency and personal protective equipment must include
communications equipment
emergency procedure guides
eye protection
eyewash kit
fire extinguishers
First Aid kit
gloves
headgear
overalls and protective clothing
safety boots.

Emergency and personal protective equipment could also include
breathing apparatus
face shield/mask
hard hat
hearing protection
material safety data sheets (MSDS)
spill kit.

Emergency response action/procedures include but are not limited to
clean up
contain emergency
equipment/plant isolation and shut-down
evacuation
First Aid
make safe
notification of authorities
use of appropriate personal protective equipment.

Equipment includes but is not limited to
communications equipment, recording equipment, sampling equipment, storage containers, tarpaulin and weighbridge.

Equipment required to assist in unloading may include
hoses, load shifting equipment, pumps and vacuums.

Manufacturers' specifications
are found in equipment specifications and operator manuals.

Measurement includes
number of units, volume and weight.

Performance of this unit is carried out in accordance with relevant requirements of the following
Australian Standards
environmental regulations
legislative requirements
manufacturers' specifications
OHS procedures
organisational procedures
relevant state/territory regulations.

Personal protective equipment required
will be cleaned, stored and worn/fitted in accordance with company requirements, manufacturers' specifications, and occupational health and safety and other legislation.

Potential risks and hazards
are those risks and hazards identified by the organisation that could lead to injury or illness of employees, contractors, visitors or the public; damage to plant, vehicles or property; or that could cause harm to the environment.
This relates to on-site and off-site activities (whether company owned or occupied premises, customer/client premises or public property) over which it could be expected the organisation had control.
Risks and hazards may include:
broken glass/metal
compaction equipment
contamination
dust
fire
gases and fumes
hazardous waste (e.g. sharps)
injuries resulting from manual handling and repetitive work
narrow driveways
other vehicles and equipment
overhanging signs
projectiles
spark-producing equipment
unguarded conveyor belt
weather.

Recording may include
accident report
checklists
emergency report
environmental protection authority waste transport certificate
incident report
maintenance requirements
non-conformances
weighbridge docket.

Relevant legislation and codes cover state and federal
anti-discrimination
Australian Code for the Transport of Dangerous Goods by Road or Rail
consumer protection
duty of care
equal opportunity
freedom of information
industrial
industry codes of conduct
occupational health and safety
Australian Standards
environmental protection legislation
road laws
trade practices.

Safe operating procedures include
any activity or operation conducted on site to ensure health and safety of personnel/equipment in the area.

Unloading requirements include
access to site stable ground conditions, capacity of site, manoeuvrability of vehicles, and minimisation of risks and hazards.

Waste characteristics include but are not limited to
containment
density
hazard
level of contamination
quality
shape
size
volume
weight.

Waste non-conformances include
contamination, inferior quality and unacceptable waste streams.

Waste receival schedule may include
characteristics
classification
client details and requirements
emergency and personal protective equipment requirements
job sequence and delivery times
measurement and recording requirements
personnel requirements
sampling requirements
site requirements
unloading requirements
vehicle and associated equipment requirements
waste type
work schedule.

Waste receival sites include
composting facility, landfill site, materials recovery facility, transfer station, treatment site, waste generator's site and waste processing plant.

Waste types include
solid (non-hazardous) e.g. construction and demolition
liquid (non-hazardous) e.g. chemical and aqueous
hazardous - regulated, prescribed, quarantined, medical and clinical
recoverable resources e.g. recyclable and green waste.

Critical aspects of competency
Correct interpretation of waste receival schedule and job requirements.
Efficient organisation of equipment and personnel requirements.
Identification of potential risks and hazards to waste receival and unloading.
Coordination of unloading.

Knowledge needed to achieve the performance criteria
Knowledge and understanding are essential to apply this unit in the workplace, to transfer the skills to other contexts, and to deal with unplanned events. The knowledge requirements for this unit are listed below.
Waste types, streams and characteristics.
Waste management options.
Waste contaminants.
Waste monitoring (sampling and analytical methods).
Measurements, including weights and volumes.
Waste sampling procedures.
Potential risks and hazards.
Unloading requirements.
Waste non-conformances handling.
Signalling techniques.
Emergency response procedures.
Company requirements.
Occupational health and safety requirements.
Relevant industry standards.
Relevant legislation.
Relevant environmental regulations.
OHS hierarchy of control.

Specific skills needed to achieve the performance criteria

To achieve the performance criteria, some complementary skills are required. These are:

communication including customer service and liaison, interpersonal, following instructions, giving information, signalling
reading and interpreting work schedules
equipment operation
waste monitoring and sampling
measurement of waste
identifying gross weight and payload of vehicle
record keeping
calculating (including determining fees and calculating correct change)
identifying and handling waste non-conformances
using communications equipment (two-way radio and mobile phone)
hazard identification and disposal
safe and efficient work practices
following MSDS.

Other units of competency that could be assessed with this unit

This unit could be assessed on its own or in combination with other competencies relevant to the job function, for example:

PRMWM44B Identify wastes and hazards
PRMCMN201A Participate in workplace safety arrangements
PRMCMN203A Provide effective client service
BSATEC303B Maintain computer files
BSBCMN215B Participate in environmental work practices
BSBCMN308A Maintain financial records
BSBRKG304A Maintain business records.

Resources required to assess this unit

The following resources should be available:

waste receival schedule
waste receival area
personal protective equipment
OHS requirements
wastes for receival
measurement, recording and fee calculation equipment
communications equipment
site safety plan.

Gaining evidence to assess this unit
For valid and reliable assessment of this unit, the competency should be demonstrated over a period of time and be observed by the assessor (or assessment team working together to conduct the assessment). The competency is to be demonstrated in a range of situations, which may include customer/workplace interruptions and involvement in related activities normally experienced in the workplace.
Evidence of competency is best obtained by observing activities in the field and reviewing the receival of waste under normal industry operating conditions. If this is not practicable, observations in realistic simulated environments may be substituted.

Consistency in performance
Assessment requires that strategies meet the objectives of clients and comply with industry expectations in the particular client environment. If the environment is narrowly defined or is not representative of industry needs, it will be necessary to assess the unit within a variety of waste management environments or different client needs to assess competency in the receival of waste.
Oral questioning or written assessment and hypothetical situations (scenarios) may be used to assess underpinning knowledge. (In assessment situations where the candidate is offered a preference between oral questioning and written audit, questions are to be identical.)
Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors, team leaders or specialist training staff.
Note: All practical demonstrations must adhere to the safety and environmental regulations relevant to each state or territory.

Communicating ideas and information
Communicate effectively with waste generator/deliverer (1)

Collecting analysing and organising information
Gather information from a number of sources (including regulatory sources, relevant personnel and company specifications). (1)

Planning and organising activities
Prepare activities for appropriate waste receival. (1)

Working with others and in teams
Work with appropriate personnel to maximise efficiency and effectiveness of waste receival processes. (1)

Using mathematical ideas and techniques
Calculate fees accurately. (1)

Solving problems
Identify and manage possible problems and solutions regarding potential waste receival risks and hazards. (2)

Using technology
Demonstrate understanding of technological principles and physical skills to use appropriate equipment. (1)