Unit of competency Outline

Date retreived
22/07/2026 3:10 PM AWST

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Manage quality in career development practice

Manage quality in career development practice

Unit of competency
National Code
CHCECD011
State Code
AWB11
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
08/12/2015
View on TGA
State Implementation and Classification
Approved Date
04/05/2016
Field of Education
080303 - Human Resource Management
Original Release Date
04/05/2016
Nominal Hours
70
Description
This unit describes the skills and knowledge required to apply current best practice standards in relation to case management, service quality and information management in the specific context of career development practice. This unit applies to career development practitioners working with significant autonomy and self-direction either within an organisation or as independent practitioners. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand Standards and industry codes of practice.
Notes
Elements and Performance Criteria
1. Address professional case management standards
  • 1.1 Maintain practice in accordance with professional standards for case management
  • 1.2 Identify and document strategies for continuous improvement relating to case management practice and integrate into work systems
  • 1.3 Implement improvement processes that reflect current research about practice performance
  • 1.4 Take available opportunities to promote best practice in case management delivery
  • 1.5 Evaluate work outcomes to ensure maintenance of accountability to clients and employers
2. Maintain quality service provision
  • 2.1 Provide and promote quality career development services in line with professional standards
  • 2.2 Work with clients to identify, understand and implement career management strategies of their choice and in their best interest
  • 2.3 Support clients to maintain and develop ongoing application of career management strategies and ability to access and understand career information
  • 2.4 Improve services in response to user feedback and to reflect ongoing professional development, research and learning
3. Maintain quality and currency of information and networks
  • 3.1 Conduct ongoing research into the application of career development theory in practice
  • 3.2 Maintain currency of information and information sources about the labour market and associated educational and training opportunities and resources
  • 3.3 Research, use and advise clients about information technology options to access labour market and education and training information
  • 3.4 Establish, maintain and expand networks and collaborative partnerships as a basis for providing best practice service delivery and referral options
4. Target services to address specific client needs
  • 4.1 Develop and document strategies and practices to ensure services address the needs of diverse individuals and groups
  • 4.2 Develop own skills base and network support to ensure services provided can address the needs of people with disability
  • 4.3 Develop own knowledge and skills to facilitate provision of counselling support for clients facing challenging life situations and transitions
No information
No information
Replaces
State Code National Code Title Type
D2257 CHCCDP701A Manage quality in career development practice Unit of competency
State Code National Code Title Type
AYY3 CHC81315 Graduate Certificate In Career Development Practice Qualification