Unit of competency Outline
Date retreived
22/07/2026 8:30 AM AWST
22/07/2026 8:30 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Configure a desktop environment
Configure a desktop environment
Unit of competency
National Code
ICTNWK408
ICTNWK408
State Code
AUP62
AUP62
TGA Status
Replaced
Replaced
DTWD Status
Transition (Replaced)
Transition (Replaced)
State Implementation and Classification
Approved Date
16/09/2015
Field of Education
080905 - Practical Computing Skills
Original Release Date
16/09/2015
Nominal Hours
40
Description
This unit describes the skills and knowledge required to install, configure and support a desktop or workstation operating system in a networked environment.It applies to individuals with competent technical skills employed in information and communications technology (ICT) support roles.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Prepare to install a desktop operating system
- 1.1 Prepare for work according to site specific safety requirements and enterprise work health and safety (WHS) processes and procedures
- 1.2 Obtain desktop applications and features from appropriate person
- 1.3 Review required installation options and file systems
- 1.4 Determine and apply knowledge of licensing, hardware and system requirements
- 1.5 Analyse data migration requirements
- 1.6 Backup local data in preparation for installation
- 1.7 Arrange access to site and advise client of deployment and potential down times
2. Install desktop operating system
- 2.1 Install or upgrade desktop operating system using appropriate installation or update method
- 2.2 Install desktop applications according to identified requirements
- 2.3 Configure network settings to connect workstation to network
- 2.4 Patch the operating system and applications to ensure maximum security and reliability
- 2.5 Restore local data to new workstation
3. Configure desktop environment
- 3.1 Configure hardware devices
- 3.2 Administer user environment
- 3.3 Create file and directory structure using appropriate administration and system tools
- 3.4 Configure access to external data
- 3.5 Configure desktop applications according to business requirements
4. Operate command line interface
- 4.1 Open a command line interface
- 4.2 Run commands and scripts from the command line interface
- 4.3 Manipulate files using the command line
5. Configure desktop security
- 5.1 Modify default user settings to ensure that they match organisational security policies
- 5.2 Modify file and directory ownership and permissions to ensure data security requirements are met
- 5.3 Ensure password security
- 5.4 Check appropriate legal notices are displayed at logon
- 5.5 Implement security options for network protocols
- 5.6 Configure security settings for desktop applications according to business requirements
6. Monitor and test the desktop
- 6.1 Test desktop environment to ensure that client, functionality and performance requirements have been met
- 6.2 Analyse and respond to diagnostic information
- 6.3 Use troubleshooting tools and techniques to diagnose and correct desktop problems
- 6.4 Document the desktop environment, according to organisational policy
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D7943 | ICANWK408A | Configure a desktop environment | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| OBT72 | ICTNWK427 | Configure desktop environments | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| AC939 | ICTSS00042 | Certified Technology Specialist - Graphical User Interfaces Skill Set | Skill set |
| AVZ7 | ICT41015 | Certificate IV in Computer Systems Technology | Qualification |
| AWC0 | ICP40815 | Certificate IV in ePublishing | Qualification |
| BEH4 | ICT40118 | Certificate IV in Information Technology | Qualification |
| AWB5 | ICT40115 | Certificate IV in Information Technology | Qualification |
| AWG1 | ICT40415 | Certificate IV in Information Technology Networking | Qualification |
| BEH0 | ICT40418 | Certificate IV in Information Technology Networking | Qualification |
| AVY7 | ICT40215 | Certificate IV in Information Technology Support | Qualification |
| BGO69 | 22519VIC | Certificate IV in Integrated Technologies | Accredited course |