Unit of competency Outline
Date retreived
23/07/2026 4:01 PM AWST
23/07/2026 4:01 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Undertake couture millinery
Undertake couture millinery
Unit of competency
National Code
LMTML4008A
LMTML4008A
State Code
W7431
W7431
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
15/10/2014
Field of Education
030107 - Garment Making
Original Release Date
15/10/2014
Nominal Hours
90
Description
This unit covers the skills and knowledge required to produce one-off hats to meet specific client needs. It encompasses and builds on customer service skills to conduct thorough assessments of needs, and production skills to deliver specially made products.
Notes
Elements and Performance Criteria
1 Provide advanced client service
- 1.1 Appointment is made to provide service to client
- 1.2 Client records are assessed to establish millinery service history
- 1.3 High-level interpersonal skills are used to provide high level of service
- 1.4 Client needs, expectations and desired effect are identified
- 1.5 Client priorities, preferences, budget and time lines are identified
- 1.6 Agreement to continue with millinery service is obtained
- 1.7 Client records are maintained
2 Conduct initial millinery consultation
- 2.1 Client intended use and desired effect are confirmed
- 2.2 Accompanying outfit and accessories are identified and assessed if possible, to consider in millinery design
- 2.3 Millinery design is considered according to the needs, expectations and personal features of the client
- 2.4 Cost estimates are discussed with the client
- 2.5 Size requirements are recorded
- 2.6 Client order and design specifications are confirmed
3 Use millinery props and knowledge to assist client to select design
- 3.1 Client is provided with high-level advice regarding the choice of millinery style
- 3.2 High-level interpersonal skills are used to negotiate and advise on millinery design
- 3.3 Models, sketches and examples are used to assist the client to decide on millinery styling
- 3.4 Materials, styles and millinery features are discussed with the client
- 3.5 Millinery models are used to demonstrate different millinery styles
4 Produce one-off hat for client
- 4.1 Millinery pattern is produced for client order
- 4.2 Materials are sourced for client order
- 4.3 Alternative materials are produced if required to achieve desired effect
- 4.4 Headwear is produced according to the design specifications
- 4.5 Headwear is prepared for client fitting
5 Conduct client fitting
- 5.1 Appointment is made for client fitting
- 5.2 Opportunity to fit headwear with clothing and accessories, is provided if required
- 5.3 High-level interpersonal skills are used to assist client to review headwear and decide on modifications
- 5.4 Trims, additional and alternative features are provided for consideration
- 5.5 Required modifications to headwear are confirmed
- 5.6 Client concerns are addressed and resolved when possible
6 Finish headwear and present to client
- 6.1 Headwear is finished according to design specifications and modifications
- 6.2 Headwear is finished for presentation by brushing, steaming or pressing, as necessary
- 6.3 Appointment is made for final presentation to the client
- 6.4 Final inspection is conducted to ensure conformance to client needs and expectations, and workplace quality standards
- 6.5 High-level interpersonal skills are used to ensure client satisfaction as much possible
7 Maintain Records
- 7.1 Finished article and conformance records and reports are accurately maintained
- 7.2 Detailed client records are maintained
8 Work to quality and safety standards
- 8.1 Workplace quality standards and procedures for specific task are identified.
- 8.2 Work is conducted to meet workplace quality standards.
- 8.3 OHS practices for the specific task are identified.
- 8.4 Work tasks are conducted according to OHS practices
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the Performance Criteria, is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs if the candidate, accessibility of the item, and local industry and regional contexts.
Legislative/regulatory requirements
All work must comply with relevant Federal and State or Territory legislative or regulatory requirements.
OHS practices
OHS practices must include hazard identification and control, risk assessment and implementation of risk reduction measures specific to the tasks described by this unit, and may include:
manual handling techniques
standard operating procedures
personal protective equipment
safe materials handling
taking of rest breaks
ergonomic arrangement of workplaces
following marked walkways
safe storage of equipment
housekeeping
reporting accidents and incidents
other OHS practices relevant to the job and enterprise
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the Performance Criteria, is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs if the candidate, accessibility of the item, and local industry and regional contexts.
Legislative/regulatory requirements
All work must comply with relevant Federal and State or Territory legislative or regulatory requirements.
OHS practices
OHS practices must include hazard identification and control, risk assessment and implementation of risk reduction measures specific to the tasks described by this unit, and may include:
manual handling techniques
standard operating procedures
personal protective equipment
safe materials handling
taking of rest breaks
ergonomic arrangement of workplaces
following marked walkways
safe storage of equipment
housekeeping
reporting accidents and incidents
other OHS practices relevant to the job and enterprise
The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Demonstrates skills and knowledge to:
accurately identify client needs, expectations and desired outcome
provide high-level and relevant millinery advice
effectively use millinery props and resources to establish client needs
use effective and professional interpersonal skills to establish relationship with the client and provide high-level, individualised customer service
effectively negotiate order details and price with the client
conduct millinery fitting and identify required adjustments
finish headwear is according to workplace standards and client requirements
present completed item to the client
follow OHS guidelines throughout production of millinery items
record client details according to workplace procedure
establish client satisfaction as the objective of interaction and millinery production
Consistently applies skills and knowledge when:
organising work
completing tasks
identifying improvements
using workplace practices
using OHS practices
recording and reporting accidents and incidents
assessing operational readiness of equipment used and work processes
recognising and adapting to cultural differences in the workplace, including modes of behaviour and interactions
completing work systematically with attention to detail without damage to goods and equipment
Context and specific resources for assessment
Assessment may occur on the job or in an appropriately simulated environment and requires access to work areas, materials and equipment and to information on workplace practices and OHS practices.
Guidance information for assessment
This unit may be assessed independently or in combination with other relevant units.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Demonstrates skills and knowledge to:
accurately identify client needs, expectations and desired outcome
provide high-level and relevant millinery advice
effectively use millinery props and resources to establish client needs
use effective and professional interpersonal skills to establish relationship with the client and provide high-level, individualised customer service
effectively negotiate order details and price with the client
conduct millinery fitting and identify required adjustments
finish headwear is according to workplace standards and client requirements
present completed item to the client
follow OHS guidelines throughout production of millinery items
record client details according to workplace procedure
establish client satisfaction as the objective of interaction and millinery production
Consistently applies skills and knowledge when:
organising work
completing tasks
identifying improvements
using workplace practices
using OHS practices
recording and reporting accidents and incidents
assessing operational readiness of equipment used and work processes
recognising and adapting to cultural differences in the workplace, including modes of behaviour and interactions
completing work systematically with attention to detail without damage to goods and equipment
Context and specific resources for assessment
Assessment may occur on the job or in an appropriately simulated environment and requires access to work areas, materials and equipment and to information on workplace practices and OHS practices.
Guidance information for assessment
This unit may be assessed independently or in combination with other relevant units.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AYP75 | LMTPDHM04A | Undertake couture millinery | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| BAU97 | MSTML4008 | Undertake couture millinery | Unit of competency |
