Elements and Performance Criteria

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Court may include:
district
local
supreme
federal
tribunals
magistrates
criminal, coronial and civil.
Arrangements, role and involvement may include:
confirmation of time, date and location of proceedings
confirmation of evidence required to be presented.
Proceedings may include:
nuisance assessment
alleged breaches of planning and building controls
damages
summary offences
compulsory acquisition
property valuation
legal challenges to council control plans
equal employment opportunity commission
compulsory conferences
conciliation
arbitration of formal hearings
public assembly or crowd control by-laws
parking
Dog Act
Health Acts
Food Acts
fire prevention regulations
Environment Acts and policies.
Appropriate persons may include:
council officers
councillors
supervisors
legal representatives
clients.
Documentation and exhibits may include:
reports
photographs
items of evidence
media footage
reports of incidents
radio and telephone records or logs.
Legislative and council requirements may include:
relevant federal, state or territory, or local legislation:
occupational health and safety
environmental issues
equal employment opportunity
industrial relations
anti-discrimination and diversity
licensing arrangements
Australian standards, quality assurance and certification requirements
applicable Crimes Acts and codes
relevant industry codes of practice
award and enterprise agreements
trade practices
privacy requirements
freedom of information and confidentiality
council requirements may relate to:
policy and procedures, including personnel practices and guidelines
goals, objectives, plans, systems and processes
legislation relevant to the operation, incident or response
employer and employee rights and responsibilities
policies and procedures relating to own role, responsibility and delegation
quality and continuous improvement processes and standards
client service standards
defined resource parameters
occupational health and safety policies, procedures and programs
duty of care, code of conduct and code of ethics
access and equity policy, principles and practice
records and information systems and processes
communication channels and reporting procedures
Court protocols may include:
punctuality
voice clarity and language
impartiality
forms of address
respect for people and offices held
standards of dress and physical appearance
readiness of self and evidence
general demeanour
Rules of evidence may include:
admissibility
chain of custody of samples
contemporaneousness
Evidence may include:
facts
testimony
documents
physical exhibits
Feedback may include:
formal and informal performance appraisals
comments from supervisors, colleagues or clients
personal, reflective behaviour strategies
workplace assessment

Overview of assessment requirements
A person who demonstrates competency in this unit will be able to perform the outcomes described in the elements to the required performance level detailed in the performance criteria. The unit's skill and knowledge requirements must also be demonstrated. For example, knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated.
Critical aspects of evidence to be considered
The demonstrated ability to:
understand and comply with protocols and procedures required for attendance in a judicial or quasi-judicial environment
present evidence in a clear and concise manner and, as required, provide specialist opinion within own level of qualification and expertise
follow up outcomes of proceedings, review implications and determine appropriate action to be implemented
prepare and complete documentation and maintain records and systems.
Context of assessment
on the job or in a simulated work environment
written or oral test
role-play
Method of assessment
The following assessment methods are suggested:
observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies
written and oral questioning to assess knowledge and understanding
completion of workplace documentation
third-party reports from experienced practitioners
completion of self-paced learning materials, including personal reflection and feedback from trainer, coach or supervisor
Evidence required for demonstration of consistent performance
Evidence will need to be collected over time across a range of variables.
Resource implications
Access to a workplace or simulated environment that provides:
relevant legislation
formal legal procedures
a range of evidence