Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Solution components may include:
business policies and business rules
business processes to be performed and managed
people who operate and maintain the solution, including their job functions and responsibilities
software applications and application components used in the solution
structure of the organisation, including interactions between the organisation and its customers and suppliers.
Stakeholder impact analysis may include:
changed costs
different interface
new workflow.
Defective solution outputs may include:
inappropriate output
incorrect output
irrelevant output.
Solution replacement or elimination may include:
adjustment of solution
necessity
ongoing cost versus initial investment
opportunity cost of pursuing alternative courses of action
removal of solution from option list
replacement of solution
sunk cost - the money and effort already committed to an initiative.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
categorise benefits and disadvantages of various solution options
assess cultural impact of different solutions
compare transition requirements between solutions
analyse output variances between solutions
remove inappropriate solutions from list
recommend remaining solutions in priority order.
Context of and specific resources for assessment
Assessment must ensure access to:
documentation, including appropriate policies, current business analysis practices, tools and legislation
appropriate learning and assessment support when required
modified equipment for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
evaluation of a simulated or workplace project in a medium to large enterprise
direct observation of the candidate carrying out business analysis work
verbal or written questioning to assess required knowledge and skills
review of reports and plans prepared for the projects
evaluation of a portfolio of the project work undertaken.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.