Unit of competency Outline

Date retreived
22/07/2026 6:51 AM AWST

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Manage information

Manage information

Unit of competency
National Code
PUACOM003B
State Code
C2985
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
2.00
Current Release Date
17/08/2012
View on TGA
State Implementation and Classification
Approved Date
10/02/2015
Field of Education
080301 - Business Management
Original Release Date
10/02/2015
Nominal Hours
20
Description
This unit covers the competency to manage information to support the achievement of the organisation's objectives.
Notes
Elements and Performance Criteria
1. Identify information needs and sources
  • 1.1 The information needs of individuals/teams are determined and the sources are identified.
  • 1.2 Information held by the organisation is reviewed to determine suitability and accessibility.
  • 1.3 Plans are prepared to obtain information which is not available or accessible within the organisation.
2. Collect and analyse information
  • 2.1 Collection of information is timely and relevant to the needs of individuals/teams.
  • 2.2 Information is in a formal suitable for analysis, interpretation and dissemination.
  • 2.3 Information is analysed to identify relevant trends and developments in terms of the needs for which is was acquired.
3. Use management information systems
  • 3.1 Management information systems are used to store and retrieve data for decision making.
  • 3.2 Technology available in the work area/organisation is used to manage information.
  • 3.3 Recommendations for improving the information system are submitted to designated persons/groups.
4. Record and support information
  • 4.1 The results of information gathering, analysis and synthesis are reported within specified time frames and to the standard defined by the organisation.
  • 4.2 The results of information gathering, analysis and synthesis are reported so they can be inputs to policy development and organisation decision making.
  • 4.3 Information which is gathered is disseminated to appropriate personnel within the specified timeframe.
The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Presentation of information may include:
routine and complex reports and submissions
briefing notes
ministerials
proposals
project plans
articles and promotional material
Management information systems may include:
computers
communication channels
records management
procedures
manuals
protocol
legislation
guidelines and awards
organisational
legal and policy materials
client information
market trends
registries and file records
library
financial records
basic statistical information
personnel resources
Analysis may include:
application of statistical methods
mathematical calculations
critical analysis
problem solving
Collection techniques may include:
research
surveys
literature search
interviews
data bases
observation
Collection methods may include:
indexing
linking
sorting
comparing
categorising
integrating
Evaluation of information issues may include:
credibility
reliability
validity
accuracy
pertinence
relevance
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Establish an effective information system which facilitates achievement of organisational objectives.
Consistency in performance
Evidence will need to be collected over time in a range of actual and/or simulated management contexts.
Context of and specific resources for assessment
Context of assessment
Evidence will need to be collected over time in a range of actual and/or simulated information management contexts.
Specific resources for assessment
Evidence of competent performance should be obtained by observing an individual in an information management role within the workplace or operational or simulated environment.
Replaced By
State Code National Code Title Type
OAZ71 PUACOM003 Manage information Unit of competency