Provide customer service in a retail agency

Unit of competency Outline

Date retreived
23/07/2026 7:17 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Unit of competency

National Code
FNSRETA301A

State Code
C7584

TGA Status
Deleted

DTWD Status
Deleted

Current Release Number
1.00

Current Release Date
17/09/2004

View on TGA

State Implementation and Classification

Approved Date

08/09/2005

Field of Education

080501 - Sales

Original Release Date

08/09/2005

Nominal Hours

Description

Notes

Elements and Performance Criteria

No information

Replaced By

State Code	National Code	Title	Type
C9901	FNSRETA301B	Provide customer service in a retail agency	Unit of competency