Unit of competency Outline
Date retreived
22/07/2026 6:56 PM AWST
22/07/2026 6:56 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Manage investigations
Manage investigations
Unit of competency
National Code
PUAPOL023B
PUAPOL023B
State Code
D3790
D3790
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
18/10/2010
Field of Education
091105 - Police Studies
Original Release Date
18/10/2010
Nominal Hours
40
Description
This unit covers the competency to plan, document and allocate resources to manage and review investigations effectively, in accordance with jurisdictional law policy and procedures.
Notes
Elements and Performance Criteria
1 Plan investigations
- 1.1 A plan is prepared which reflects analysis of all available factors to set directions for the investigation
- 1.2 An investigation's aims/objectives are clearly defined to provide operational focus
- 1.3 Risk assessments are conducted to identify investigational opportunities and limitations
- 1.4 A security plan is formulated to address the investigation's security requirements
- 1.5 Investigatory phases and tasks are prioritised to inform the sequence of activities and provide for future review of the investigation process
- 1.6 Methods to achieve the investigation's aims and objectives are selected and authorised in accordance with jurisdictional laws, policies and guidelines
- 1.7 Communication channels are established with appropriate personnel to facilitate contact in the conduct of the operation
- 1.8 A case management system is initiated to facilitate the planning, resolution and review of the investigation
- 1.9 Plans developed are sufficiently flexible and adaptable to accommodate any unforeseen contingencies/issues that may arise
2 Prepare documentation to support the investigation
- 2.1 All relevant information is recorded in a timely, chronological and accurate manner and complies with organisational guidelines
- 2.2 Operational documentation is compiled to provide an ongoing reference for operatives and a formal record for evidentiary purposes
- 2.3 Recording procedures comply with security and evidentiary requirements
3 Identify, use and coordinate resources
- 3.1 Available resource requirements are identified and accessed to support the operation
- 3.2 Contingency responses are identified that address any resource limitations
- 3.3 Resource usage is managed to achieve the desired aim
- 3.4 Operational costs are monitored and controlled
4 Review investigations
- 4.1 Investigation outcomes are reviewed against the aims and objectives specified in the investigation plan
- 4.2 Procedures are reviewed for adherence to organisational policy and guidelines
- 4.3 Post investigation procedures are completed to finalise the investigation
- 4.4 Review outcomes are disseminated and where relevant used to inform future practice
Factors may include
any information which impacts on the formulation of the investigation plan
topography
climatic conditions
political sensitivities
time
own resources
subject's resources
age
culture or mental capacity of subject/witnesses
own courses of action
subject's likely course(s) of action
cost-benefit analysis
Investigations may include
Operations
criminal and/or coronial investigations
Investigation aims/objectives may include
apprehension and arrest of offenders
investigation to logical conclusion
to exclude suspects
satisfy the coroner and provide material to assist the prosecution's case
Investigational methods may include
general (public inquiries, informant /witness inquiries, internal or external agencies)
specialised (covert policing, technical aids, surveillance, forensic evidence, document analysis)
The case management system adopted is that
defined by the organisation's operational practices
Operational documents may include
tactical appreciations
operational orders
warrant applications
briefing notes running sheets
investigational plans
SOPs
terms of reference
memoranda of understanding
declarations of major crime
target profiles
affidavits
progress reports
investigation log
incident log
joint agency investigation agreements,
crime reporting system documents
case management system documents
Resource requirements may include
human
physical
financial
may be internal or external in origin
Recording procedures can include
material gathered for the purposes of evidence
Security Plan can be
any plan to ensure the integrity of the investigation
An operational plan may include
resource requirements
any information which impacts on the formulation of the investigation plan
topography
climatic conditions
political sensitivities
time
own resources
subject's resources
age
culture or mental capacity of subject/witnesses
own courses of action
subject's likely course(s) of action
cost-benefit analysis
Investigations may include
Operations
criminal and/or coronial investigations
Investigation aims/objectives may include
apprehension and arrest of offenders
investigation to logical conclusion
to exclude suspects
satisfy the coroner and provide material to assist the prosecution's case
Investigational methods may include
general (public inquiries, informant /witness inquiries, internal or external agencies)
specialised (covert policing, technical aids, surveillance, forensic evidence, document analysis)
The case management system adopted is that
defined by the organisation's operational practices
Operational documents may include
tactical appreciations
operational orders
warrant applications
briefing notes running sheets
investigational plans
SOPs
terms of reference
memoranda of understanding
declarations of major crime
target profiles
affidavits
progress reports
investigation log
incident log
joint agency investigation agreements,
crime reporting system documents
case management system documents
Resource requirements may include
human
physical
financial
may be internal or external in origin
Recording procedures can include
material gathered for the purposes of evidence
Security Plan can be
any plan to ensure the integrity of the investigation
An operational plan may include
resource requirements
Critical aspects for assessment and evidence required to demonstrate competency in this unit
It is essential for this unit that competence be demonstrated in planning of all resources, consistent with the objectives of the investigation; and ability to monitor the investigation and modify the investigation process when necessary
Consistency in performance
Evidence for competency in this unit must be gathered over time and in a range of workplace or simulated situations
Context of and specific resources for assessment
Context of assessment
Evidence should be gathered over a period of time in a range of actual or simulated workplace environments
Specific resources for assessment
No special requirements
Guidance information for assessment
Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package.
It is essential for this unit that competence be demonstrated in planning of all resources, consistent with the objectives of the investigation; and ability to monitor the investigation and modify the investigation process when necessary
Consistency in performance
Evidence for competency in this unit must be gathered over time and in a range of workplace or simulated situations
Context of and specific resources for assessment
Context of assessment
Evidence should be gathered over a period of time in a range of actual or simulated workplace environments
Specific resources for assessment
No special requirements
Guidance information for assessment
Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C3919 | PUAPOL023A | Manage investigations | Unit of competency |