Unit of competency Outline

Information current as of
20/10/2026 11:15 AM AWST

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Schedule burials or cremations

Schedule burials or cremations

Unit of competency
National Code
SIFCCAC002
State Code
WG590
TGA Status
Deleted
DTWD Status
Deleted
Current Release Number
1.00
Current Release Date
21/06/2013
View on TGA
State Implementation and Classification
Approved Date
16/07/2013
Original Release Date
21/06/2013
Nominal Hours
20
Field of Education
080399 - Business And Management, N.e.c.
Description
This unit describes the performance outcomes, skills and knowledge required to handle enquiries from funeral homes and schedule burials or cremations in a manner that meets all parties’ needs. It applies to cemetery and crematorium staff working under the direction of a manager or supervisor and according to work health and safety, relevant legislation and workplace policies and procedures.No licensing, legislative or certification requirements apply to this unit at the time of publication.
General notes
N/A
Elements and Performance Criteria
1. Respond to enquiries.
  • 1.1 Respond to enquiries regarding burials, cremations and services from funeral home personnel.
  • 1.2 Confirm details of burial or cremation and service requirements, including social, cultural and religious requirements.
2. Schedule burials or cremations.
  • 2.1 Consult with relevant personnel to schedule burials, cremations and services.
  • 2.2 Enter scheduling data and records into workplace information systems.
  • 2.3 Communicate schedules to relevant personnel.
  • 2.4 Complete bookings correctly.
  • 2.5 Check and complete relevant documentation.
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