Unit of competency Outline

Date retreived
22/07/2026 6:41 AM AWST

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Develop and refine systems for improvement in operations

Develop and refine systems for improvement in operations

Unit of competency
National Code
MSS408006
State Code
BAJ54
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
22/06/2016
View on TGA
State Implementation and Classification
Approved Date
08/08/2016
Field of Education
080317 - Quality Management
Original Release Date
08/08/2016
Nominal Hours
70
Description
This unit of competency covers the skills, knowledge and processes required to ensure that continuous improvement systems do not stultify and continue to improve along with other operational systems in an organisation. This unit is about improving the process yield/unit of effort or cost, reducing process variation and increasing process reliability, upgrading, enhancing or refining process outputs, and includes developing a culture of reviewing and sustaining change ensuring improvements are maintained and built on. This unit applies to managers and people with a similar sphere of influence and scope of authority and responsibility and who are familiar with competitive systems and practices, continuous improvement and locking in improvements. This unit may also be applied to service organisations applying competitive systems and practices principles.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Establish parameters of current internal improvement systems
  • 1.1 Describe organisation systems that impact on continuous improvement.
  • 1.2 Identify current relevant metrics and their values.
  • 1.3 Check that metrics are collected for all improvements.
  • 1.4 Determine yield of current improvement processes.
  • 1.5 Review results of improvements.
2 Distinguish kaizen blitz processes
  • 2.1 Identify all improvements which have occurred over an agreed period of time.
  • 2.2 Distinguish between kaizen blitz (breakthrough improvements) and kaizen (continuous improvements).
  • 2.3 Determine the timing of kaizen blitz breakthrough improvement processes.
  • 2.4 Analyse factors controlling the timing and selection of kaizen blitz.
  • 2.5 Analyse kaizen to identify cases where kaizen blitz were required.
  • 2.6 Validate findings with process/system owners and obtain required approvals.
  • 2.7 Improve timing/selection of kaizen blitz.
  • 2.8 Improve other factors limiting the gains from kaizen blitz.
3 Develop kaizen practice
  • 3.1 Check that levels of delegated authority and responsibility are appropriate for kaizen from the shop floor.
  • 3.2 Ensure all personnel have appropriate capabilities for kaizen processes.
  • 3.3 Ensure personnel and systems recognise potential kaizen blitz projects.
  • 3.4 Ensure sufficient resources are available for the operation of kaizen and kaizen blitz processes.
  • 3.5 Check that relevant information flows from improvement changes to all required areas and stakeholders.
  • 3.6 Check data collection and metrics analysis capture changes which result from improvement actions.
  • 3.7 Check that improvement changes are standardised and sustained.
  • 3.8 Check review processes for routine kaizen.
  • 3.9 Remove or change factors limiting gains from improvements.
  • 3.10 Modify systems to ensure appropriate possible changes are referred to other improvement processes.
  • 3.11 Institutionalise improvement.
4 Establish parameters of current external improvement systems
  • 4.1 Review value stream systems that impact on improvement.
  • 4.2 Review procedures for deciding improvement methodologies.
  • 4.3 Identify current relevant metrics and their values, as appropriate.
  • 4.4 Determine yield of current improvement processes.
  • 4.5 Review results of improvements.
5 Explore opportunities for further development of value stream improvement processes
  • 5.1 Review mechanisms for consultation with value stream members.
  • 5.2 Develop mechanisms for further improving joint problem solving.
  • 5.3 Develop mechanisms for increased sharing of organisational knowledge.
  • 5.4 Obtain support and necessary authorisations from process/system owners.
  • 5.5 Capture and standardise improvements.
  • 5.6 Improve factors limiting gains from kaizen.
6 Review systems for compatibility with improvement strategy
  • 6.1 Review all systems which impact or are impacted on improvements and the improvement system.
  • 6.2 Analyse relationships between improvement systems and other relevant systems.
  • 6.3 Analyse practices caused by and results from the systems.
  • 6.4 Negotiate changes to the systems to improve the outcomes from improvement systems.
  • 6.5 Obtain necessary approvals to implement changes.
  • 6.6 Monitor the implementation of the changes.
No information
No information
Replaces
State Code National Code Title Type
WD597 MSS408006A Develop and refine systems for continuous improvement in operations Unit of competency
Replaced By
State Code National Code Title Type
OEQ06 MSS408017 Analyse and refine improvement systems Unit of competency