Unit of competency Outline
Date retreived
22/07/2026 10:12 AM AWST
22/07/2026 10:12 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Complete small store operations
Complete small store operations
Unit of competency
National Code
TLIPC1005A
TLIPC1005A
State Code
D5321
D5321
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
27/07/2012
Field of Education
061301 - Occupational Health And Safety
Original Release Date
27/07/2012
Nominal Hours
40
Description
This unit covers the fundamental skills and knowledge required to complete real or simulated small store operations. It includes planning and organising for the operations, completing small store operations such as stocktaking, ordering, receiving and despatching goods, and maintaining records of small store operations. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
Notes
Elements and Performance Criteria
1Organise small store operations
- 1.1 Small store work requirements and specific internal or external customer requirements are interpreted and the small store operations are organised accordingly
- 1.2 An inventory or stocktake of goods or items held in the small store is conducted in accordance with workplace requirements
- 1.3 Levels of goods and items in stock are monitored and maintained at levels prescribed by store procedures
- 1.4 Orders for the replenishment of goods or items in the small store are made in accordance with store procedures
2Complete small store operations
- 2.1 Incoming goods and items are received and checked against orders and relevant specifications
- 2.2 Received goods and items are stored in accordance with the small store procedures
- 2.3 Goods and items for issue are picked and despatched in accordance with the small store procedures
3Maintain records of small store
- 3.1 Inventory or records of stocks held in the small store are kept in accordance with workplace procedures
- 3.2 Dockets and receipts for received goods are correctly completed
- 3.3 Any discrepancies or identified damage in received goods are recorded and reported in accordance with workplace procedures
- 3.4 Records of goods or items issued from the small store are completed in accordance with workplace procedures
- 3.5 Any discrepancies in the inventory or record of stocks held are identified and reported in accordance with workplace procedures
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
Dependent on the type of small store service being provided, inventory or stocktake types may include:
simple stock identification, counting and recording for checks against existing stock records
use of simple bar code equipment for stock identification, counting and recording and checks against existing stock records
Dependent on the type of small store service being provided, goods or items may include:
food items
gardening supplies
small workshop tools and/or materials
stationery/office supplies
craft supplies
books/magazines
Dependent on the type of small store service being provided and the types of goods involved, checking may include:
check of quantities received against order, invoice or other delivery documentation
visual inspection and identification
checks for damage
checks against specifications as per organisational instructions
weighing
Dependent on the type of small store service being provided, ways in which items may be picked (accessed from storage) and despatched include :
interpretation of a personal request and simple identification and selection of items from storage area and issuing by hand
interpretation of an internal written request, simple identification and selection of items from storage area and delivering to internal customer concerned
interpretation of an external request (possibly on a standard form, simple identification and selection of items from storage area and packing items and despatching them by courier or post)
Dependent on the type of small store service being provided, types of inventory or records of stocks may include:
hand written inventory or stock record book
simple computerised record system
Dependent on the type of small store service being provided, documentation and records may include:
hand written record book
simple computerised record system
carbon copy receipt book
Information and documents may include:
applicable regulations from each state and territory
standard operating procedures applicable to work role
quality standards applicable to work role
Applicable legislation, regulations and codes may include:
applicable regulations from each state and territory
relevant Australian Standards and related requirements
relevant state/territory OH&S legislation
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
Dependent on the type of small store service being provided, inventory or stocktake types may include:
simple stock identification, counting and recording for checks against existing stock records
use of simple bar code equipment for stock identification, counting and recording and checks against existing stock records
Dependent on the type of small store service being provided, goods or items may include:
food items
gardening supplies
small workshop tools and/or materials
stationery/office supplies
craft supplies
books/magazines
Dependent on the type of small store service being provided and the types of goods involved, checking may include:
check of quantities received against order, invoice or other delivery documentation
visual inspection and identification
checks for damage
checks against specifications as per organisational instructions
weighing
Dependent on the type of small store service being provided, ways in which items may be picked (accessed from storage) and despatched include :
interpretation of a personal request and simple identification and selection of items from storage area and issuing by hand
interpretation of an internal written request, simple identification and selection of items from storage area and delivering to internal customer concerned
interpretation of an external request (possibly on a standard form, simple identification and selection of items from storage area and packing items and despatching them by courier or post)
Dependent on the type of small store service being provided, types of inventory or records of stocks may include:
hand written inventory or stock record book
simple computerised record system
Dependent on the type of small store service being provided, documentation and records may include:
hand written record book
simple computerised record system
carbon copy receipt book
Information and documents may include:
applicable regulations from each state and territory
standard operating procedures applicable to work role
quality standards applicable to work role
Applicable legislation, regulations and codes may include:
applicable regulations from each state and territory
relevant Australian Standards and related requirements
relevant state/territory OH&S legislation
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace
In both real and simulated environments, access is required to:
relevant and appropriate materials and equipment, and
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through activities in an appropriately simulated environment at the registered training organisation, and/or
in an appropriate range of situations in the workplace
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace
In both real and simulated environments, access is required to:
relevant and appropriate materials and equipment, and
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through activities in an appropriately simulated environment at the registered training organisation, and/or
in an appropriate range of situations in the workplace
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| S5862 | TLIPC507A | Complete small store operations | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AVH96 | TLIPC1005 | Complete small store operations | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J193 | TLIPC110 | Certificate I in Transport and Logistics (Pathways) | Qualification |