Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.


a range of dealings in real or personal property


associations

limitation of actions

banking

local government

bankruptcy

local, state and federal government taxes

bills of sale

minors

building regulations and house contracts

mortgage financing

commercial tenancies

old system land

contract

planning

dealing with interests in land

powers of attorney

deceased estates

privacy

easements and restrictive covenants

property inspections and searching

fences

rates and taxes

food and health

real estate taxes

foreign investment

real estate agents

guarantee provisions

registration of dealings with land

guardianship

roads

heritage

sale of goods

land acquisition

stamp duty

land division

strata and community titles and bodies corporate

landlords and tenants

trusts

regulation of conveyancers

workers lines

caveats and warrants


stamping and registration

searching


reference to all instructions/evidence/information gathered or considered

the basis on which decisions were determined

legal/government/professional/other documents

reports/correspondence/advice from other professionals or third parties

minutes

meeting notes

records of telephone conversations

electronic documents or messages

interview records

official/general/other correspondence

documents dealing with real or personal property


referral to other professionals or third parties

requesting further information/evidence

delaying the initiation of action or service

ceasing services

declining service


client management practices and principles

professional codes of practice

information technology systems

clerical and administrative procedures

management and supervisory practices

professional development requirements

disputes and complaints resolution procedures


accounting/taxation:
accountants
tax consultants
auditors
liquidators

legal:
attorneys
barristers/solicitors
mediators/tribunals
trustees
staff from legal offices

real estate:
real estate agents or staff
auctioneers
valuers
landlords/tenants
managing agents or staff
body corporate managers/secretaries
strata and community managers

building and construction:
architects
engineers
building inspectors
professional associations
surveyors, quantity surveyors and planning consultants

business or commercial:
company directors/managers
joint venturers
other conveyancers and their staff

financial institutions:
finance brokers/providers
insurance brokers/providers
financial advisers/consultants
loss adjusters/assessors

government departments and agencies:
licensing authorities
consumer protection authorities
land titles offices
municipal offices
town planners
rating authorities

licensees

nominees

timber pest inspectors

beneficiaries

mortgagees/encumbrancees


real estate agent's commission

commonwealth and state/territory taxes

rates and taxes

conveyancer's fees

client's fees

payments to third parties as directed by client

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment

To achieve competency in this unit, a person must be able to demonstrate:

knowledge of applicable laws
knowledge of relevant third parties
knowledge of relevant practice policies and procedures
ability to arrange and attend settlement
ability to determine contingency strategies for settlement where contractual obligations remain unfulfilled
ability to complete transaction
ability to implement post transaction procedures as appropriate

Evidence required for demonstration of consistent performance:
Competence in this unit must be assessed over a period of time in order to ensure consistency of performance over the Range Statement and contexts applicable to the work environment.

Delivery/assessment relationship to other units:
This unit may be assessed independently, however demonstration of competence in unit FNSCONV502B Prepare and/or analyse and execute documents, is a prerequisite.

Method of assessment:
For valid and reliable assessment of this unit, evidence should be gathered through a range of methods to indicate consistent performance.
Assessment of this unit of competence will usually include observation of processes and procedures, oral and/or written questioning on underpinning knowledge and skills and other methods as required.

Context of assessment:
Assessment of performance requirements in this unit should be undertaken within the financial services industry context and should cover aspects of personal/financial responsibility and accountability.
Aspects of competency, including the attainment of relevant knowledge and skills, may be assessed in a relevant workplace, a closely simulated work environment, or other appropriate means that clearly meet industry competency requirements.

Resources required for assessment:
Assessment of this unit of competence requires access to suitable resources to demonstrate competence.
Assessment instruments, including personal planner and assessment record book.
Access to registered provider of assessment services.