Elements and Performance Criteria

self-designed tools developed for the organisation as part of an OHS management system
tools and templates developed:
by external consultancy services
by industry associations for use by member businesses
for public use and found within business management publications, including those developed by OHS regulatory authorities
self-designed tools.

conduct of site safety audits
completion of a safety checklist
inspections of the workplace
observation of daily activities
investigation of accidents and incidents
review of injury or illness registers
environmental monitoring of the workplace
investigation of staff complaints or reports of safety concerns
review of staff feedback via consultative processes, such as meetings, surveys or suggestion box submissions.

organisation's customers
visiting supplier representatives
contractors.

operational offices of the business
retail outlet of any sort
warehouse
sport or recreation facility
performance venue
field location of the business where services are delivered to customers
any place where the organisation normally conducts its business activities, for example:

in a tourism business this could be any destination to which customers are taken on tour

for an event it could be any location where the event happens.

physical environment, for example:
working space of workers
lighting
hot and cold environments
climate, weather or exposure, such as insufficient shade and protection from rain, sun or wind
exposure to flood, fire and storm
prevailing noise levels
electrical items
flooring
equipment designed to assist with or replace manual handling
pests
crowds
wild animals and local wildlife
customers' abilities to fully engage in all activities, e.g. health issues
hazards associated with activities to be undertaken
plant, for example:
machinery
tools
appliances
equipment
working practices, for example:
opening and closing procedures
security procedures
any standard operating procedures for work-related tasks
inappropriate rostering and shift allocation
length of time spent at certain task and allocation of breaks
security issues, for example:
theft and robbery
irrational or angry, drunk or drug-affected customers
bomb scares.

staff under supervision
peers and colleagues
supervisors
managers
contractors
OHS representatives
OHS committee members.

identifying the injury or illness consequences that could result from the hazard
determining the exposure to the hazard
estimating the probability that an incident or injury will occur
determining an overall risk level for the identified hazard.

substituting a system of work or equipment with something safer
isolating the hazard
introducing engineering controls
using personal protective equipment
implementing combined control methods to minimise risk.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

project or work activities that show the candidate's ability to identify workplace hazards, and assess and control safety risks for a given service industry operation and in line with regulatory requirements
ability to access and use appropriate template documents for hazard identification and risk assessment
ability to apply appropriate methods for hazard identification, and risk assessment and control
knowledge and understanding of the consultative approach to hazard identification, assessment of associated safety risks and implementation of controls
knowledge of OHS legislation requirements for hazard identification, and risk assessment and control
ability to implement and monitor OHS management practices within the context of an established system where policies and procedures already exist
knowledge of specific and relevant OHS legislative requirements
demonstration of skills in conducting risk assessments for different hazard scenarios.

Context of and specific resources for assessment

Assessment must ensure:

access to an operation for which hazard identification and risk assessment can be undertaken or access to comprehensive and sufficient information about that operation to allow the candidate to conduct hazard identification and risk assessment activities
use of the appropriate state or territory legislation, codes of practice and standards issued by regulatory authorities or industry groups
use of OHS information, such as manuals issued by industry associations or commercial publishers
access to current organisation policies and procedures, and hazard identification and risk assessment template documents
involvement of a team operating in a specified workplace so that consultative actions can be implemented.

Methods of assessment

A range of assessment methods should be used to assess the practical skills and knowledge required to identify hazards, and assess and control safety risks. The following examples are appropriate for this unit:

direct observation of the candidate consulting with appropriate colleagues about hazard identification, and risk assessment and control
direct observation of the candidate conducting a hazard identification and risk assessment process
evaluation of hazard identification and risk assessment reports prepared by the candidate detailing how safety issues were addressed for a given project or work activity
evaluation of projects conducted by the candidate to address safety issues in a given workplace
case studies and problem-solving exercises to assess safety responses to different workplace hazards
written and oral questioning or interview to test knowledge of legislation and requirements relating to hazard identification and risk assessment
review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate.

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

SITXOHS004A Implement and monitor workplace health, safety and security practices.

Assessing employability skills
Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts.
Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role.