Unit of competency Outline
Date retreived
22/07/2026 5:35 AM AWST
22/07/2026 5:35 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Administer roads
Administer roads
Unit of competency
National Code
PSPLAND309A
PSPLAND309A
State Code
C8187
C8187
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
04/07/2014
Field of Education
080313 - Public And Health Care Administration
Original Release Date
04/07/2014
Nominal Hours
25
Description
This unit covers the competency required for administering public roads, government roads and other government administered roads. It includes processing road applications, providing information on road matters and handling conflict.In practice, administering roads may overlap with other generalist or specialist public sector work activities such as working effectively and ethically, complying with legislation, organising workplace information, using resources, working with diversity.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication
Notes
Elements and Performance Criteria
1. Process a road application
- 1.1 Details of the road application are investigated to confirm processing requirements.
- 1.2 The type of application to be processed is ascertained.
- 1.3 The parties/authorities for consultation are identified.
- 1.4 Documents and plans associated with the type of application identified are gathered and directed, following organisational and best practice requirements.
- 1.5 The documentation is endorsed by personnel with delegated authority in accordance with legislation, policy and guidelines.
2. Provide information on road matters
- 2.1 Required information is ascertained.
- 2.2 Information is sourced and gathered in accordance with legislation, policy and procedures.
- 2.3 Information is provided in a timely manner, is accurate and meets the needs of the person/s requesting it.
3. Handle conflict
- 3.1 The parties involved in the conflict are treated with empathy in accordance with organisational policy and procedures.
- 3.2 Grievances are listened to sympathetically and the details noted in line with organisational procedures.
- 3.3 Routine matters are dealt with in accordance with organisational procedures.
- 3.4 Contentious issues are referred for resolution in accordance with organisational policy and procedures and advice is provided on the process and timeframe for the matter to be considered.
- 3.5 Information is recorded in accordance with organisational procedures.
The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.
Roads may be:
public roads such as:
Local Government/council roads
Crown public roads
State roads
other public roads
government roads
private roads
right of ways
public access ways (PAWs)
public access routes
roads converted to mall reserves
roads dedicated in different ways
Type of application may be to:
transfer a road
open a road, through:
applicant's land
public land
Crown land
government land
another party's land
close a road
dedicate a road
have a road declared unused
convert roads to mall reserves
Documents and plans may be:
form letters
application forms
valuations
land assessments
gazette notices
titles
arrears searches
newspaper notices
notices to affected party
submissions
plans defining portion of road being dealt with
Best practice requirements may include:
quality customer service
quality system documentation
Legislation, policy and guidelines may include:
legislation related to public land administration
public sector legislation such as:
equal employment opportunity
anti-discrimination
diversity
occupational health and safety
environmental and sustainability
privacy legislation and freedom of information
public sector standards
jurisdictional and organisational code/s of practice and code/s of ethics
organisational standards
industry standards
Information may be:
statutory fees
current status
current tenure
adjoining owners
to construct a road
Organisational procedures may include:
regulatory requirements
industry practices
manual or electronic application
Organisational procedures may be specified in:
office practice guidelines
workplace notices
computer training manuals
sustainability guides
Roads may be:
public roads such as:
Local Government/council roads
Crown public roads
State roads
other public roads
government roads
private roads
right of ways
public access ways (PAWs)
public access routes
roads converted to mall reserves
roads dedicated in different ways
Type of application may be to:
transfer a road
open a road, through:
applicant's land
public land
Crown land
government land
another party's land
close a road
dedicate a road
have a road declared unused
convert roads to mall reserves
Documents and plans may be:
form letters
application forms
valuations
land assessments
gazette notices
titles
arrears searches
newspaper notices
notices to affected party
submissions
plans defining portion of road being dealt with
Best practice requirements may include:
quality customer service
quality system documentation
Legislation, policy and guidelines may include:
legislation related to public land administration
public sector legislation such as:
equal employment opportunity
anti-discrimination
diversity
occupational health and safety
environmental and sustainability
privacy legislation and freedom of information
public sector standards
jurisdictional and organisational code/s of practice and code/s of ethics
organisational standards
industry standards
Information may be:
statutory fees
current status
current tenure
adjoining owners
to construct a road
Organisational procedures may include:
regulatory requirements
industry practices
manual or electronic application
Organisational procedures may be specified in:
office practice guidelines
workplace notices
computer training manuals
sustainability guides
The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.
Units to be assessed together
Pre-requisite units that must be achieved prior to this unit:Nil
Co-requisite units that must be assessed with this unit:Nil
Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:
PSPETHC301B Uphold the values and principles of public service
PSPGOV301B Work effectively in the organisation
PSPGOV305B Access and use resources and financial systems
PSPGOV307B Organise workplace information
PSPLEGN301B Comply with legislation in the public sector
Overview of evidence requirements
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
the knowledge requirements of this unit
the skill requirements of this unit
application of the Employability Skills as they relate to this unit (see Employability Summaries in Qualifications Framework)
administration of roads in a range of (3 or more) contexts (or occasions, over time)
Resources required to carry out assessment
These resources include:
legislation, policy, procedures and guidelines relating to administration of roads
access to computer information systems
case studies and workplace scenarios to capture the range of situations likely to be encountered when administering roads
Where and how to assess evidence
Valid assessment of this unit requires:
a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when administering roads, including coping with difficulties, irregularities and breakdowns in routine
administration of roads in a range of (3 or more) contexts (or occasions, over time)
Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:
people with disabilities
people from culturally and linguistically diverse backgrounds
Aboriginal and Torres Strait Islander people
women
young people
older people
people in rural and remote locations
Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:
case studies
portfolios
questioning
scenarios
simulation or role plays
authenticated evidence from the workplace and/or training courses
For consistency of assessment
Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments
Units to be assessed together
Pre-requisite units that must be achieved prior to this unit:Nil
Co-requisite units that must be assessed with this unit:Nil
Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:
PSPETHC301B Uphold the values and principles of public service
PSPGOV301B Work effectively in the organisation
PSPGOV305B Access and use resources and financial systems
PSPGOV307B Organise workplace information
PSPLEGN301B Comply with legislation in the public sector
Overview of evidence requirements
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
the knowledge requirements of this unit
the skill requirements of this unit
application of the Employability Skills as they relate to this unit (see Employability Summaries in Qualifications Framework)
administration of roads in a range of (3 or more) contexts (or occasions, over time)
Resources required to carry out assessment
These resources include:
legislation, policy, procedures and guidelines relating to administration of roads
access to computer information systems
case studies and workplace scenarios to capture the range of situations likely to be encountered when administering roads
Where and how to assess evidence
Valid assessment of this unit requires:
a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when administering roads, including coping with difficulties, irregularities and breakdowns in routine
administration of roads in a range of (3 or more) contexts (or occasions, over time)
Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:
people with disabilities
people from culturally and linguistically diverse backgrounds
Aboriginal and Torres Strait Islander people
women
young people
older people
people in rural and remote locations
Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:
case studies
portfolios
questioning
scenarios
simulation or role plays
authenticated evidence from the workplace and/or training courses
For consistency of assessment
Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments
No information
| State Code | National Code | Title | Type |
|---|---|---|---|
| J279 | PSP30412 | Certificate III in Government (Land Administration) | Qualification |