Unit of competency Outline

Date retreived
22/07/2026 2:30 AM AWST

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Liaise with Stakeholders

Liaise with Stakeholders

Unit of competency
National Code
UEPOPS249A
State Code
S5185
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
07/11/2006
View on TGA
State Implementation and Classification
Approved Date
31/05/2011
Field of Education
120505 - Work Practices Programmes
Original Release Date
31/05/2011
Nominal Hours
30
Description
1)
This unit deals with the skills and knowledge required to communicate with staff and external/internal stakeholders.
Notes
Elements and Performance Criteria
1 Prepare for communication
  • 1.1 Communication requirement is identified, from previous communication or current circumstances, and confirmed
  • 1.2 The appropriate tone for communication is determined from analysis of previous communication or current circumstances
  • 1.3 The appropriate medium for communication is determined from analysis of available options, previous communication or current circumstances and used in accordance with enterprise guidelines, manufacturer's and/or site requirements
  • 1.4 Information is provided according to urgency and importance
  • 1.5 Where appropriate, the teams and individuals roles and responsibilities within the team are identified and, where required, assist in the provision of the on-the-job training
2 Communicate in writing
  • 2.1 Written communication is structured to provide or request information in accordance with site requirements
  • 2.2 Appropriate format is identified, from analysis of available options and current circumstances, in accordance with site requirements
  • 2.3 Communication is presented logically, concisely and legibly to satisfy job requirements
  • 2.4 Information dissemination is adhered to in accordance with enterprise policy
  • 2.5 Where appropriate, the teams and individuals roles and responsibilities within the team are identified and, where required, assist in the provision of the on-the-job training
3 Communicate orally
  • 3.1 Oral communication is structured to provide or request information in accordance with site requirements
  • 3.2 Communication is conveyed logically, concisely and articulately in a manner appropriate to the situation to satisfy job requirements
  • 3.3 Effectiveness of communication, including understanding of the intent and content, is confirmed between the parties in accordance with site requirements
  • 3.4 Information dissemination is adhered to in accordance with enterprise policy
4 Use communications systems
  • 4.1 Communications system is used in accordance with enterprise guidelines, manufacturer's and/or site requirements
5 Complete documentation
  • 5.1 Documentation is updated, maintained and equipment problems, movements, abnormalities and status are reported and logged in accordance with enterprise/site procedures
No information
No information
Replaces
State Code National Code Title Type
AYG05 UTPNEG269A Liaise with stake holders Unit of competency
Replaced By
State Code National Code Title Type
WE323 UEPOPS249B Liaise with stakeholders Unit of competency