Unit of competency Outline
Date retreived
22/07/2026 1:06 AM AWST
22/07/2026 1:06 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Supervise female offenders
Supervise female offenders
Unit of competency
National Code
CSCOFM311
CSCOFM311
State Code
WC782
WC782
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
02/07/2013
Field of Education
091199 - Justice And Law Enforcement, N.e.c.
Original Release Date
02/07/2013
Nominal Hours
50
Description
This unit of competency describes the outcomes required to supervise female offenders in a correctional services context. It includes monitoring and assessing needs, concerns and behaviour while maintaining security and professional boundaries, identifying potential risks, reporting offender behaviour, and responding to needs specific to female offenders.
Notes
Elements and Performance Criteria
1 Support female offenders in maintaining relationships
- 1.1 Assist female offenders to maintain contact with family, friends and support networks.
- 1.2 Facilitate contact between female offenders and networks in the community according to organisation’s procedures.
- 1.3 Encourage female offenders to confidently and positively manage themselves and their relationships .
- 1.4 Provide support to female offenders in a manner that maintains the integrity of self-management and personal dignity.
2 Maintain professional relationship with female offenders
- 2.1 Communicate with female offenders in a manner appropriate to the offenders’ needs and circumstances.
- 2.2 Develop and maintain appropriate relationships with officers, service agencies and personal support.
- 2.3 Respond positively, appropriately and consistently to female offenders’ requests and concerns.
- 2.4 Manage and maintain professional boundaries.
3 Facilitate self awareness of offender’s behaviour
- 3.1 Establish and maintain acceptable boundaries of behaviour.
- 3.2 Provide feedback to female offenders to assist them to identify the impact of their behaviour on self and others.
- 3.3 Assist female offenders to identify unacceptable patterns of behaviour and negotiate change.
- 3.4 Provide positive reinforcement of acceptable behaviour and acknowledge progress toward change.
- 3.5 Utilise support networks to support changes in behaviour.
4 Provide supervision to female offenders
- 4.1 Conduct interviews with female offenders according to organisation requirements.
- 4.2 Use communication strategies with female offenders to promote effective interaction.
- 4.3 Identify and use a range of communication styles to respect and reflect the diversity of the workplace and working with female offenders.
- 4.4 Observe female offenders’ routines and monitor changes and identify needs and potential risks.
- 4.5 Refer to specialist services where needs and risks are identified.
Networks in the community may include:
medical professionals, including psychiatrists
psychologists and other clinicians
government agencies
community organisations
Professional boundaries may include:
clearly established limits of appropriate and acceptable behaviour such as:
demonstrating empathy
maintaining control and reinforcing rules with gestures of support
using a non-judgemental approach
confidentiality
Support networks may be defined as:
case managers or program staff
Needs and risks may include:
awareness of physical, emotional and/or sexual abuse of offender
suicide and self-harm
mental health
assaulting and harming others
breaching conditions and/or rules
drug and substance abuse
risk taking
domestic violence
medical professionals, including psychiatrists
psychologists and other clinicians
government agencies
community organisations
Professional boundaries may include:
clearly established limits of appropriate and acceptable behaviour such as:
demonstrating empathy
maintaining control and reinforcing rules with gestures of support
using a non-judgemental approach
confidentiality
Support networks may be defined as:
case managers or program staff
Needs and risks may include:
awareness of physical, emotional and/or sexual abuse of offender
suicide and self-harm
mental health
assaulting and harming others
breaching conditions and/or rules
drug and substance abuse
risk taking
domestic violence
Overview of assessment
Evidence for assessment must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Assessment and evidence must confirm ability to:
encourage female offenders to maintain relationships
maintain professional boundaries with offenders
communicate with female offenders effectively using language appropriate to offender's background
assist female offenders to identify their behaviour patterns
observe female offenders to identify needs and risks
refer to specialist services at appropriate times
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
the knowledge requirements of this unit
the skills requirements of this unit
application of employability skills as they relate to this unit
Context of and specific resources for assessment
This unit contains a wide range of variables to reflect the diverse nature of female offender supervision and the different services provided in and for correctional services. Selection from the range of variables will reflect the specific requirements of the work site and the defined work role.
Valid assessment of this unit requires:
a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered by an individual supervising offenders effectively as part of a coordinated team, including coping with difficulties, irregularities and changes to routine
copies of legislation, policies, procedures and guidelines relating to supervising offenders
access to appropriate learning and assessment support when required
Method of assessment
The following assessment methods are suggested:
observation of performance in routine workplace activities within a range of agreed responsibilities and in various work locations
written and/or oral questioning to assess knowledge and understanding
completion of workplace documents and reports produced as part of routine work activities
third-party reports from experienced practitioners
completion of performance feedback from supervisors and colleagues
Guidance information for assessment
Assessment methods should reflect workplace demands, and any identified special needs of the candidate, including language and literacy implications and cultural factors that may affect responses to the questions.
In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge.
Evidence for assessment must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Assessment and evidence must confirm ability to:
encourage female offenders to maintain relationships
maintain professional boundaries with offenders
communicate with female offenders effectively using language appropriate to offender's background
assist female offenders to identify their behaviour patterns
observe female offenders to identify needs and risks
refer to specialist services at appropriate times
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
the knowledge requirements of this unit
the skills requirements of this unit
application of employability skills as they relate to this unit
Context of and specific resources for assessment
This unit contains a wide range of variables to reflect the diverse nature of female offender supervision and the different services provided in and for correctional services. Selection from the range of variables will reflect the specific requirements of the work site and the defined work role.
Valid assessment of this unit requires:
a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered by an individual supervising offenders effectively as part of a coordinated team, including coping with difficulties, irregularities and changes to routine
copies of legislation, policies, procedures and guidelines relating to supervising offenders
access to appropriate learning and assessment support when required
Method of assessment
The following assessment methods are suggested:
observation of performance in routine workplace activities within a range of agreed responsibilities and in various work locations
written and/or oral questioning to assess knowledge and understanding
completion of workplace documents and reports produced as part of routine work activities
third-party reports from experienced practitioners
completion of performance feedback from supervisors and colleagues
Guidance information for assessment
Assessment methods should reflect workplace demands, and any identified special needs of the candidate, including language and literacy implications and cultural factors that may affect responses to the questions.
In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge.
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUY62 | CSCOFM014 | Supervise female offenders | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| W994 | CSC30112 | Certificate III in Correctional Practice | Qualification |