Unit of competency Outline
Date retreived
23/07/2026 4:40 AM AWST
23/07/2026 4:40 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Coordinate fit-out of property and facilities
Coordinate fit-out of property and facilities
Unit of competency
National Code
CPPDSM4043A
CPPDSM4043A
State Code
D1287
D1287
TGA Status
Replaced
Replaced
DTWD Status
Transition (Replaced)
Transition (Replaced)
State Implementation and Classification
Approved Date
31/10/2008
Field of Education
080503 - Real Estate
Original Release Date
31/10/2008
Nominal Hours
20
Description
This unit of competency specifies the outcomes required to coordinate the fit-out of premises for user occupation. It requires the ability to interpret fit-out requirements accurately, negotiate with selected contractors, and monitor the fit-out process to completion within agreed timeframes.The unit may form part of the licensing requirements for persons working in the property industry, including in the real estate, business broking, stock and station agency and property operations and development sectors, in those States and Territories where these are regulated activities.
Notes
Elements and Performance Criteria
1Prepare for fit-out.
- 1.1 Information is sourced and reviewed to determine fit-out requirements accurately, according to contract and organisational requirements.1.2 Required approvals are identified and confirmed according to legislative requirements to ensure fit-out compliance.1.3 Consultative processes are used to coordinate and verify contracted parties' work schedules according to organisational requirements.1.4 Relevant documentation is reviewed to ensure accuracy and relevance of information, and is disseminated to relevant people for feedback.
2Monitor fit-out processes.
- 2.1 Fit-out operation is monitored against work schedules to ensure completion occurs within designated timeframes.2.2 Factors affecting achievement of scheduled work are identified and required variations to schedules are negotiated and agreed with relevant people.2.3 Established communication channels and processes are used to ensure accurate exchange of information throughout the fit-out operation.2.4 Situations requiring specialist advice are identified and assistance is sought as required according to organisational requirements.
3Finalise fit-out process.
- 3.1 Notification of completed fit-out is received and checked against contract requirements and fit-out schedules according to organisational and legislative requirements.3.2 Inspection is arranged to confirm fit-out is fully operational and meets specifications and industry standards.3.3 Faults, errors or omissions are verified and prompt remedial action is determined and arranged with relevant people according to organisational requirements.3.4 Business equipment and technology are used to maintain relevant documentation according to applicable OHS, legislative and organisational requirements.
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Information may be sought from:
architects
bankers and financiers
builders
business consultants
clients
designers
investment consultants
planners
project managers
real estate agents
solicitors
valuers.
Organisational requirements may be outlined and reflected in:
access and equity principles and practice guidelines
business and performance plans
complaint and dispute resolution procedures
goals, objectives, plans, systems and processes
legal and ethical requirements and codes of practice
mission statements and strategic plans
OHS policies, procedures and programs
policies and procedures in relation to client service
quality and continuous improvement processes and standards
quality assurance and procedure manuals.
Legislative requirements may be outlined and reflected in:
Australian standards
general duty of care to clients
home building requirements
privacy requirements
relevant federal, and state or territory legislation that affects organisational operation, including:
anti-discrimination and diversity
environmental issues
EEO
industrial relations
OHS
relevant industry codes of practice covering the market sector and industry, financial transactions, taxation, environment, construction, land use, native title, zoning, utilities use (water, gas and electricity), and contract or common law
strata, community and company titles
tenancy agreements
trade practices laws and guidelines.
Consultative processes may include:
face-to-face meetings
telephone, facsimile and written communication.
Documentation may relate to:
budgets
certification, including inspection certificates
costings, receipts and invoices
fit-out contract
fit-out schedule
handover
logs of equipment and system problems or faults
operational checks and maintenance conducted
planning permits
property or facility leases, plans or contracts
warranty conditions and allowances.
Relevant people may include:
clients
colleagues
consultants
contractors
legal representatives
members of industry associations
supervisors
technical experts.
Feedback may be sought from:
clients and their legal representatives
industry specialists
supervisors and colleagues
workplace assessment.
Variations may include:
changes to fit-out schedules
work outside, or producing results outside, terms and conditions of contract.
Communication channels may include:
direct line supervision paths
lateral supervision paths
organisational communication protocols and procedures
organisational networks.
Specialist advice may be sought from:
architects
builders
engineers
government officials
planners
property or facility managers
real estate agents
solicitors
subcontractors
supervisors
technical experts
valuers.
Business equipment and technology may include:
computers
data storage devices
email
facsimile machines
internet, extranet and intranet
photocopiers
printers
scanners
software applications, such as databases and word applications.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Information may be sought from:
architects
bankers and financiers
builders
business consultants
clients
designers
investment consultants
planners
project managers
real estate agents
solicitors
valuers.
Organisational requirements may be outlined and reflected in:
access and equity principles and practice guidelines
business and performance plans
complaint and dispute resolution procedures
goals, objectives, plans, systems and processes
legal and ethical requirements and codes of practice
mission statements and strategic plans
OHS policies, procedures and programs
policies and procedures in relation to client service
quality and continuous improvement processes and standards
quality assurance and procedure manuals.
Legislative requirements may be outlined and reflected in:
Australian standards
general duty of care to clients
home building requirements
privacy requirements
relevant federal, and state or territory legislation that affects organisational operation, including:
anti-discrimination and diversity
environmental issues
EEO
industrial relations
OHS
relevant industry codes of practice covering the market sector and industry, financial transactions, taxation, environment, construction, land use, native title, zoning, utilities use (water, gas and electricity), and contract or common law
strata, community and company titles
tenancy agreements
trade practices laws and guidelines.
Consultative processes may include:
face-to-face meetings
telephone, facsimile and written communication.
Documentation may relate to:
budgets
certification, including inspection certificates
costings, receipts and invoices
fit-out contract
fit-out schedule
handover
logs of equipment and system problems or faults
operational checks and maintenance conducted
planning permits
property or facility leases, plans or contracts
warranty conditions and allowances.
Relevant people may include:
clients
colleagues
consultants
contractors
legal representatives
members of industry associations
supervisors
technical experts.
Feedback may be sought from:
clients and their legal representatives
industry specialists
supervisors and colleagues
workplace assessment.
Variations may include:
changes to fit-out schedules
work outside, or producing results outside, terms and conditions of contract.
Communication channels may include:
direct line supervision paths
lateral supervision paths
organisational communication protocols and procedures
organisational networks.
Specialist advice may be sought from:
architects
builders
engineers
government officials
planners
property or facility managers
real estate agents
solicitors
subcontractors
supervisors
technical experts
valuers.
Business equipment and technology may include:
computers
data storage devices
facsimile machines
internet, extranet and intranet
photocopiers
printers
scanners
software applications, such as databases and word applications.
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.
Overview of assessment
This unit of competency could be assessed through practical demonstration of coordinating the fit-out of premises for user occupation. Targeted written (including alternative formats where necessary) or verbal questioning to assess the candidate's underpinning knowledge would provide additional supporting evidence of competence. The demonstration and questioning would include collecting evidence of the candidate's knowledge and application of ethical standards and relevant federal, and state or territory legislation and regulations. This assessment may be carried out in a simulated or workplace environment.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person who demonstrates competency in this unit must be able to provide evidence of:
determining fit-out requirements through research of property or facility information and consultation with relevant parties
completing a fit-out in normal industry conditions and maintaining relevant documentation
knowledge of organisation's practices, ethical standards and legislative requirements associated with coordinating the fit-out of premises for user occupation
monitoring a fit-out operation against work schedules and negotiating variations and adjustments to the schedules.
Context of and specific resources for assessment
Resource implications for assessment include:
access to suitable simulated or real opportunities and resources to demonstrate competence
assessment instruments that may include personal planner and assessment record book
access to a registered provider of assessment services.
Where applicable, physical resources should include equipment modified for people with disabilities.
Access must be provided to appropriate learning and/or assessment support when required.
Assessment processes and techniques must be culturally appropriate, and appropriate to the language and literacy capacity of the candidate and the work being performed.
Validity and sufficiency of evidence require that:
competency will need to be demonstrated over a period of time reflecting the scope of the role and the practical requirements of the workplace
where the assessment is part of a structured learning experience the evidence collected must relate to a number of performances assessed at different points in time and separated by further learning and practice with a decision of competence only taken at the point when the assessor has complete confidence in the person's competence
all assessment that is part of a structured learning experience must include a combination of direct, indirect and supplementary evidence
where assessment is for the purpose of recognition (RCC/RPL), the evidence provided will need to be current and show that it represents competency demonstrated over a period of time
assessment can be through simulated project-based activity and must include evidence relating to each of the elements in this unit.
In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge. Questioning will be undertaken in such a manner as is appropriate to the language and literacy levels of the candidate and any cultural issues that may affect responses to the questions, and will reflect the requirements of the competency and the work being performed.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.
Overview of assessment
This unit of competency could be assessed through practical demonstration of coordinating the fit-out of premises for user occupation. Targeted written (including alternative formats where necessary) or verbal questioning to assess the candidate's underpinning knowledge would provide additional supporting evidence of competence. The demonstration and questioning would include collecting evidence of the candidate's knowledge and application of ethical standards and relevant federal, and state or territory legislation and regulations. This assessment may be carried out in a simulated or workplace environment.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person who demonstrates competency in this unit must be able to provide evidence of:
determining fit-out requirements through research of property or facility information and consultation with relevant parties
completing a fit-out in normal industry conditions and maintaining relevant documentation
knowledge of organisation's practices, ethical standards and legislative requirements associated with coordinating the fit-out of premises for user occupation
monitoring a fit-out operation against work schedules and negotiating variations and adjustments to the schedules.
Context of and specific resources for assessment
Resource implications for assessment include:
access to suitable simulated or real opportunities and resources to demonstrate competence
assessment instruments that may include personal planner and assessment record book
access to a registered provider of assessment services.
Where applicable, physical resources should include equipment modified for people with disabilities.
Access must be provided to appropriate learning and/or assessment support when required.
Assessment processes and techniques must be culturally appropriate, and appropriate to the language and literacy capacity of the candidate and the work being performed.
Validity and sufficiency of evidence require that:
competency will need to be demonstrated over a period of time reflecting the scope of the role and the practical requirements of the workplace
where the assessment is part of a structured learning experience the evidence collected must relate to a number of performances assessed at different points in time and separated by further learning and practice with a decision of competence only taken at the point when the assessor has complete confidence in the person's competence
all assessment that is part of a structured learning experience must include a combination of direct, indirect and supplementary evidence
where assessment is for the purpose of recognition (RCC/RPL), the evidence provided will need to be current and show that it represents competency demonstrated over a period of time
assessment can be through simulated project-based activity and must include evidence relating to each of the elements in this unit.
In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge. Questioning will be undertaken in such a manner as is appropriate to the language and literacy levels of the candidate and any cultural issues that may affect responses to the questions, and will reflect the requirements of the competency and the work being performed.
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| OAQ57 | CPPREP4231 | Manage commercial property maintenance | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| W975 | CPP40611 | Certificate IV in Property Services (Operations) | Qualification |
| D222 | CPP40307 | Certificate IV in Property Services (Real Estate) | Qualification |