Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Type and extent of the problem may include:
quality or equipment problem
position/location of defect or problem
continuous or intermittent
deterioration
how long has it been occurring
when/who first observed the problem
paper quality
Problem solving activities and methodologies may include:
industry specific methodologies:
e-learning tool
lean
root cause analysis techniques
5 whys
fish bone
sirf roundtable method
cause and effect diagrams
six sigma
Kepner - Tregoe
Contingencies may include:
prioritised list of other possible solutions
back up plans
Resources may include:
personnel
equipment
production process
materials or supplies
trouble shooting guides
Operations may include:
coating systems
handling and preparing primary resources
steam generation
electrical power generation
handling and preparing waste paper for pulp production
waste paper operations
pulping operations
chemical recovery operations
finishing and converting
stock preparation operations
wet end operations
dry end operations
water services
Equipment may include:
communication equipment and 2-way radios
computer systems
electronic screens and alarms
process control systems
analogue and digital instruments
fully automated, semi-automated, manually operated plant and equipment appropriate to plant operations and systems
Electronic control systems may include:
Digital Control Systems (DCS)
touch screens
robotics
Legislation, regulatory, licensing and certification requirements may include:
OHS and environmental requirements (local, state and commonwealth)
statutory requirements (local, state and commonwealth)
relevant operator licences and endorsements
Documentation, procedures and reports may include:
SOP
quality procedures
environmental sustainability requirements/practices
plant manufacturing operating manuals
oil or chemical spills and disposal guidelines
plant isolation documentation
safe work documentation (e.g. plant clearance, job safety analysis, permit systems)
Material Safety Data Sheets (MSDS)
furnish sheets
tally sheets
process and instrument diagrams
process improvement systems
planning documents
small group presentations
minutes of meeting
Actions may include:
process adjustments
reporting to authorised person
rectifying problem within level of responsibility
Sampling and testing may include:
stock consistency
stock colour
stock brightness
water quality
waste paper quality
visual assessments
stickies
Communications may include
interaction with:
internal/external customers and suppliers
team members
maintenance services
operational management
Situational awareness may include
awareness of:
traffic
pedestrians
location of equipment
product
hazards
obstruction
unexpected movement
Forms of communications may include:
written e.g. log books, emails, incident and other reports, run sheets, data entry
reading and interpreting documentation e.g. SOP, manuals, checklists, drawings
verbal e.g. radio skills, telephone, face to face, handover
non-verbal e.g. hand signals, alarms, observations
signage e.g. safety access
Sensory information may include:
visual
sound
feel
touch
smell
vibration
temperature

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence should be relevant to the work. It should satisfy the requirements of the elements and performance criteria and include consideration of:
the required knowledge and skills tailored to the needs of the specific workplace
applicable OHS regulations, environmental and safe working requirements/practices, SOP and housekeeping requirements
applicable aspects of the range statement
practical workplace demonstration of skills in solving systemic problems in the workplace
Context of and specific resources for assessment
A workplace assessment must be used to assess:
the application of required knowledge on the job
the application of skills on the job, over time and under a range of typical conditions that may be experienced in solving systemic problems in the workplace
Access to the full range of equipment involved in integrated continuous manufacturing in a pulp or paper mill is required
Method of assessment
A combination of assessment methods should be used. The following examples are appropriate for this unit:
observation of applied skills and knowledge on the job
workplace demonstrations via a mock-up or simulation that replicate part/s of the job
answers to written or verbal questions about specific skills and knowledge
third-party reports from relevant and skilled personnel
written evidence e.g. log sheet entries, checklist entries, test results
Assessment processes and techniques must be culturally appropriate and in keeping with the language and literacy capacity of the learner and the work being performed. This includes conducting an assessment in a manner that allows thoughts to be conveyed verbally so that the learner can both understand and be understood by the assessor (e.g. use plain English and terminology used on the job)
A holistic assessment with other units relevant to the pulp and paper industry, mill and job role is recommended
Additional information on approaches to assessment for the pulp and paper industry is provided in the Assessment Guidelines for this Training Package