Unit of competency Outline
Date retreived
24/07/2026 1:36 AM AWST
24/07/2026 1:36 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Ensure process improvements are sustained
Ensure process improvements are sustained
Unit of competency
National Code
ICPSU488C
ICPSU488C
State Code
D3283
D3283
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
10/09/2014
Field of Education
080307 - Organisation Management
Original Release Date
10/09/2014
Nominal Hours
50
Description
This unit describes the performance outcomes, skills and knowledge required to ensure that the gains which have been made by using improved methods, processes and equipment are sustained as the new standard for the team's area of work and so prevent regression to former practices or digression to less efficient practices.
Notes
Elements and Performance Criteria
1. Ensure corrective actions are implemented
- 1.1. Liaise with relevant people
- 1.2. Negotiate solutions to allow implementation
- 1.3. Ensure the supply of resources (equipment, modifications, consumables, people)
- 1.4. Ensure workforce has relevant competency levels
- 1.5. Monitor implementation of corrective action
- 1.6. Make required adjustments
2. Analyse physical effort requirements of job
- 2.1. Ensure procedures reflect improvements
- 2.2. Ensure training and assessment systems reflect improvements
- 2.3. Liaise with relevant people to ensure their support of the new modified system(s)
3. Determine time/effort components of physical effort
- 3.1. Determine an appropriate audit period/cycle
- 3.2. Agree on relevant measures/indicators for the improvement
- 3.3. Measure performance at agreed time(s) using agreed measures
- 3.4. Investigate the cause(s) of underperformance
- 3.5. Take appropriate corrective action to improve performance
- 3.6. Re-audit the improvement on an agreed basis
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Procedures may include:
all work instructions, standard operating procedures, formulas/recipes, batch sheets, temporary instructions and similar instructions provided for the smooth running of the plant. They may be written, oral, computer-based or in some other form
good operating practice as may be defined by industry codes of practice (eg Good Manufacturing Practice (GMP), Responsible Care) and government regulations.
Improvement may include:
improvement procedures in some enterprises are also known by the term baka-yoke which is a manufacturing technique of preventing mistakes by designing the manufacturing process, equipment and tools so that an operation literally cannot be performed incorrectly; an attempt to perform incorrectly, as well as being prevented, is usually met with a warning signal of some sort; the term poka-yoke is sometimes referred to as a system where only a warning is provided
improvements may be sustained by use of technology so that it is impossible to do the job any other way. However, improvements may also be sustained by changes to process or procedures or other changes to the manufacturing system which, if followed, will sustain the change and this unit may be applied to all these situations.
Systems may include:
any/all of the equipment, process, procedures and work practices that are used to produce the product
a term often used in this context is Kaizen - the philosophy of continual improvement, that every process can and should be continually evaluated and improved in terms of time required, resources used, resultant quality and other aspects relevant to the process.
Measuring performance may include:
measuring performance is not used literally and may mean the personal taking of measurements, or it may mean arranging for measurements to be taken/made by appropriate personnel. The interpretation of the measurements however is to be undertaken personally.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Procedures may include:
all work instructions, standard operating procedures, formulas/recipes, batch sheets, temporary instructions and similar instructions provided for the smooth running of the plant. They may be written, oral, computer-based or in some other form
good operating practice as may be defined by industry codes of practice (eg Good Manufacturing Practice (GMP), Responsible Care) and government regulations.
Improvement may include:
improvement procedures in some enterprises are also known by the term baka-yoke which is a manufacturing technique of preventing mistakes by designing the manufacturing process, equipment and tools so that an operation literally cannot be performed incorrectly; an attempt to perform incorrectly, as well as being prevented, is usually met with a warning signal of some sort; the term poka-yoke is sometimes referred to as a system where only a warning is provided
improvements may be sustained by use of technology so that it is impossible to do the job any other way. However, improvements may also be sustained by changes to process or procedures or other changes to the manufacturing system which, if followed, will sustain the change and this unit may be applied to all these situations.
Systems may include:
any/all of the equipment, process, procedures and work practices that are used to produce the product
a term often used in this context is Kaizen - the philosophy of continual improvement, that every process can and should be continually evaluated and improved in terms of time required, resources used, resultant quality and other aspects relevant to the process.
Measuring performance may include:
measuring performance is not used literally and may mean the personal taking of measurements, or it may mean arranging for measurements to be taken/made by appropriate personnel. The interpretation of the measurements however is to be undertaken personally.
EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
the competent team leader will be able to point to improvements which have been made where they have been active in designing and implementing systems for sustaining the improvement. Evidence should be available of having sustained improvements in the workplace and of reviewing these improvements for their real impact
evidence should be available from multiple small changes or from a large change which has had multiple facets implemented over a period of some months.
Context of and specific resources for assessment
Assessment must ensure:
assessment will need to occur in a workplace where improvements are occurring, or where specific improvement projects are undertaken for the purpose of providing evidence of competency (among other aims)
the unit may also be assessed on a project basis in a simulated environment
access to a workplace implementing competitive manufacturing strategies, or where improvement project(s) can be conducted and relevant records are required.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
the competent team leader will be able to point to improvements which have been made where they have been active in designing and implementing systems for sustaining the improvement. Evidence should be available of having sustained improvements in the workplace and of reviewing these improvements for their real impact
evidence should be available from multiple small changes or from a large change which has had multiple facets implemented over a period of some months.
Context of and specific resources for assessment
Assessment must ensure:
assessment will need to occur in a workplace where improvements are occurring, or where specific improvement projects are undertaken for the purpose of providing evidence of competency (among other aims)
the unit may also be assessed on a project basis in a simulated environment
access to a workplace implementing competitive manufacturing strategies, or where improvement project(s) can be conducted and relevant records are required.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D0533 | ICPSU488B | Ensure process improvements are sustained | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUO64 | ICPSUP488 | Ensure process improvements are sustained | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| W790 | ICP50110 | Diploma of Printing and Graphic Arts (Digital Production) | Qualification |
| J189 | ICP31012 | Certificate III in Printing and Graphic Arts (Mail House) | Qualification |
| W786 | ICP40410 | Certificate IV in Printing and Graphic Arts (Print Finishing) | Qualification |
| W789 | ICP40710 | Certificate IV in Printing and Graphic Arts (Process Leadership) | Qualification |