Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Project authorisation may be:
decided before involvement of the project manager
scope statement:
aim of project
explanation of project
tools to measure success
required at a number of critical review points during the project.
Appropriate authority may relate to:
authority to make decisions regarding the project
client
individual or group
owner
senior executive
sponsor.
Relevant stakeholders may include:
clients
decision makers
internal and external parties
sponsors
team members.
Scope management plan may relate to:
determining that a scope change has occurred or is about to occur
identifying and reporting incremental increases to scope that were not part of the original project requirements
identifying factors which influence changes to scope
implementing agreed changes to scope
monitoring and reporting:
achievement of project objectives
effect of scope changes on other areas.
Needs may be:
activity-oriented
computer systems or buildings
improvement-oriented
outcome-oriented
product-oriented.
Deliverables may include:
implementation plans
integration plans with existing network
preferred vendors
products and services defined within the project scope
proposed timelines
risk assessment strategy.
Products may include:
broadband connections
business solutions
iPhone
mobile internet
optical network
phone conferencing
wireless services.
Services may include:
assisting customer with new applications
assisting new product sourcing
business customer service
coverage
customer service
database hosting
international roaming
just-in-time deliveries
mobile service
quality of service (QoS)
service restoration.
Scope managementstrategies may relate to:
controlling program scope creep
determining that a scope change has occurred or is about to occur
managing factors which influence changes to scope
managing scope changes when they occur
managing the effect of scope changes on other areas and on the achievement of multiple project objectives
progressive refinement of scope throughout multiple project life cycles.
Project performance may include:
project's progress in terms of time and resources
time and resources spent on the projects, as compared to baseline data.
Change management system may include:
change to control boards or committees
configuration management
documentation
impact analysis
risk analysis.
Reviews of scope changes may include:
formal agreements:
contracts
subcontracts
memoranda of understanding
major elements of the program liable to change:
deletion of a line of business endeavour
deletion of poorly performing projects
new projects prioritising program
potential, perceived and actual changes
program documentation:
integrated (program) risk analysis
integrated budgets
integrated schedules
plans.
Change control procedures may include:
assessing risk to project timeline:
excess costs
excess resources required to complete project on time
contingency plan
monitoring and reviewing progress.

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
prepare project specifications with project objectives
develop scope management plan
develop scope management strategies
conduct regular program reviews
measure project outcomes
manage the impact of scope changes within established budget and timeline.
Context of, and specific resources for assessment
Assessment must ensure:
sites on which projects may be conducted
forecast data and tools involved in planning
range of software and hardware currently used in industry
relevant regulations, specifications that impact on forecasting activities.
Methods of assessment
A range of assessment methods should be used to assess practical skill and knowledge. The following examples are appropriate for this unit:
direct observation of the candidate undertaking project scoping tasks
direct observation of the candidate managing the changes to scope of a project
review of plans and specifications prepared by the candidate
oral or written questioning to assess knowledge of strategies for managing project scope and their application to different situations
review of completed documentation outlining recommendations for improvements to scoping future projects.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
ICTTEN7228A Manage project requirements and process implementations.

Aboriginal people and other people from a non-English speaking background may have second language issues.

Access must be provided to appropriate learning and assessment support when required.

Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.

Where applicable, physical resources should include equipment modified for people with special needs.