Coordinate workplace communication

Unit of competency Outline

Date retreived
22/07/2026 11:11 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Unit of competency

National Code
UEPOPS035

State Code
ODY77

TGA Status
Current

DTWD Status
Approved

Current Release Number
1.00

Current Release Date
20/04/2022

View on TGA

State Implementation and Classification

Approved Date

14/04/2023

Field of Education

120505 - Work Practices Programmes

Original Release Date

14/04/2023

Nominal Hours

Description

This unit involves the skills and knowledge required to coordinate workplace communication and meetings.Workplace communicationis the process of exchanging information, both verbal and non-verbal, within a team. Communicationfosters working relationships which can improve morale and lead to productivity increases.Competency in this unit requires the ability to plan and prepare for communication, coordinate team communication,coordinate workplace meetings and represent team views. Individuals will, in general, work as an operator with responsibility for coordinating communications, in a power generation facility. No licensing, legislative or certification requirements apply to this unit at the time of publication.

Notes

Elements and Performance Criteria

1 Plan and prepare for communication

1.1 Communication requirements are identified in accordance with workplace procedures
1.2 Work health and safety (WHS)/occupational health and safety (OHS) regulations, legislative requirements, codes of practice, manufacturers’ recommendations and specifications, environmental requirements and workplace procedures are identified, applied and monitored
1.3 Workplace communication system is planned and established in accordance with workplace procedures
1.4 Workplace communications are monitored and modified in accordance with workplace procedures

2 Coordinate team communications

2.1 Forums, including briefings, meetings and committees, are scheduled and coordinated, as required, in accordance with workplace procedures
2.2 Information on workplace communication is coordinated and provided to team members in accordance with workplace procedures
2.3 Communication deficiencies are identified, and team members are made aware of action required and are informed of remedial options available, in accordance with workplace procedures
2.4 Team members are encouraged to participate in workplace communication forums in accordance with workplace procedures

3 Coordinate workplace meetings

3.1 Meetings are planned and organised, including distribution and clarification of agenda, notification of date, venue and attendees, in accordance with workplace procedures
3.2 Format and rules of meetings are established and applied in accordance with workplace procedures
3.3 Views of personnel are presented in minutes in accordance with workplace procedures
3.4 Meeting outcomes and agreed action plans are recorded, and details of next meeting are confirmed, in accordance with workplace procedures

4 Represent team views

4.1 Team view is determined, including possible options and acceptable alternatives or compromises, prior to a presentation in accordance with workplace procedures,
4.2 Team view is presented clearly and concisely in accordance with workplace procedures
4.3 Decisions and outcomes are conveyed to team members in accordance with workplace procedures

No information

Replaces

State Code	National Code	Title	Type
OAG24	UEPOPS450	Coordinate workplace communication	Unit of competency

State Code	National Code	Title	Type
BHQ2	UEP40122	Certificate IV in ESI Generation	Qualification
BHP9	UEP50122	Diploma of ESI Generation	Qualification