Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below.
Organisational policies and procedures may include:
Anti-discrimination
Complaint and grievance procedures
Culturally appropriate entitlements
Employment conditions
Equal opportunity
Induction and training
Performance measures
Professional development
Recruitment and selection
WHS/OHS
Relevant documentation may include:
Employee records
Job/position descriptions
Records of taxation and superannuation payments
WHS/OHS records
Performance expectations may include:
Documented key performance indicators (KPIs) for:
individuals
individuals and crew
Informal KPIs developed by Master for:
individuals
individuals and crew
Strategies may include:
Coaching
Counselling
Disciplinary procedures
Discussions and meetings to resolve performance issues
Making adjustments to KPIs
Mentoring
Referral to more senior management/human resources support services
Shadowing
Training
Development plan may include:
Capacity for inserting ongoing evaluation, review and input
Codes of conduct
Crew competencies
Crew roles and responsibilities
KPIs
Learning opportunities
Negotiated agreements with individual
Performance standards
WHS/OHS requirements
Work allocation
Work outputs and processes
Potential and current, issues and problems may include:
Appeals against formal decisions such as assessments
Bullying
Discrimination and harassment
Dispute between individuals or parties
Grievances
Injury rehabilitation
Perceived or actual relating to:
work roles, job design and allocation of duties
work performance of self and others
Prejudice or racial vilification
Promotions
Stress or personal problems
Appropriate personnel may include:
Human resources manager and personnel
Management
Other crew members
Other Masters in the organisation
Union/employee representatives or groups

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, the required skills and knowledge, the range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the Elements, Performance Criteria, Required Skills, Required Knowledge and include:
developing and maintaining crew performance to enhance business operations
developing effective planning documents
communicating effectively with others as required
producing accurate and reliable documentation.
Context of and specific resources for assessment
Performance is demonstrated consistently over time and in a suitable range of contexts.
Resources for assessment include access to:
industry-approved marine operations site where managing a small crew can be conducted
tools, equipment and personal protective equipment currently used in industry
relevant regulatory and equipment documentation that impacts on work activities
range of relevant exercises, case studies and/or other simulated practical and knowledge assessments
appropriate range of relevant operational situations in the workplace.
In both real and simulated environments, access is required to:
relevant and appropriate materials and equipment
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.
Method of assessment
Practical assessment must occur in an:
appropriately simulated workplace environment and/or
appropriate range of situations in the workplace.
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate to this unit:
direct observation of the candidate managing a small crew
direct observation of the candidate applying relevant WHS/OHS requirements and work practices.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.
In all cases where practical assessment is used it should be combined with targeted questioning to assess Required Knowledge.
Assessment processes and techniques must be appropriate to the language and literacy requirements of the work being performed and the capacity of the candidate.