Unit of competency Outline
Date retreived
22/07/2026 12:37 PM AWST
22/07/2026 12:37 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Work with arts professionals in an arts organisation
Work with arts professionals in an arts organisation
Unit of competency
National Code
CUVADM12B
CUVADM12B
State Code
D1677
D1677
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
22/10/2009
Field of Education
120505 - Work Practices Programmes
Original Release Date
22/10/2009
Nominal Hours
40
Description
This unit describes the skills and knowledge required to communicate effectively with a range of arts professionals in the context of an arts organisation. It describes the role of the arts administrator or manager in working with a broad range of arts professionals. As such the unit builds on unit CUVADM11B Work within an arts organisation context. It involves an understanding of the work context of arts professionals and an understanding of the need for information by the arts professionals. This work is carried out under limited supervision.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Notes
Elements and Performance Criteria
1 Determine communication requirements.
- 1.1 Identify those arts professionals with whom communication is required for a given context.1.2 Identify relevant information needs for interaction with arts professionals from perspectives of both parties.
2 Exchange information with arts professionals.
- 2.1 Organise mutuallyconvenient interactions with arts professionals.2.2 Communicate purpose and expected outcomes of the interaction with the arts professional.2.3 Present information in formats appropriate to the context and within required timeframes.2.4 Seek information from arts professionals to meet identified needs within required timeframes.
3 Establish and maintain professional relationships.
- 3.1 Establishrelationships within the appropriate cultural context in a manner that promotes goodwill and trust between the organisation and arts professionals.3.2 Build trust and respect in business relationships through use of effective communication skills and techniques.3.3 Identify and take up opportunities to maintain regular contact with arts professionals.3.4 Pro-actively seek, review and act upon information needed to maintain sound business relationships.3.5 Honour agreements within the scope of individual responsibility.3.6 Nurture relationships through regular contact and use of effective interpersonal and communication styles.
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Work contexts of arts professionals may include:
collectives/co-operatives
community based/Indigenous organisations
galleries, museums
government departments
not-for-profit and/or government funded arts organisations
studio/media based practices
theatres, performance spaces.
Information needs may relate to:
competitions
conceptual vision of the organisation and its impact on services provided
events, e.g. lectures, talks
funding applications/allocations
information about audiences
information about marketing strategies
information about specific arts professionals, their practices and historical contexts
information abut the context of the arts organisation
loaning or borrowing of work
marketing activities
organisational and administrative practices
publications
record and document requirements, e.g. consignment notes, financial statements
space usage
techniques, methods and practices
tendering processes
timetabling and schedules.
Mutually convenient interaction may include:
appointment
formal, informal
meeting
museum/gallery/theatre/institutional visits
rescheduling or moving to a more convenient space
studio visits
written, verbal.
Expected outcomes may relate to:
arrangements for acquisition of work and associated documentation
contracts
decision not to proceed
decision to proceed at a later date
decision to proceed with that arts professional's work
financial accountability
financial arrangements, payments,
identification of other arts professionals to approach
identification of other networking opportunity
invitation to meet again at a future time, when closer match between arts professional and arts organisation may be possible
marketing, promotion and public relations
referral of arts professional elsewhere.
Establishing relationships may involve:
approaching selected arts professionals
organising interviews, meetings or other gatherings
responding to unsolicited approaches
telephone, newsletters publications, Internet, networking events.
Opportunities to maintain regular contact with arts professionals may include:
attendance at industry events
meetings
regular face-to-face or other communication
seminars.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Work contexts of arts professionals may include:
collectives/co-operatives
community based/Indigenous organisations
galleries, museums
government departments
not-for-profit and/or government funded arts organisations
studio/media based practices
theatres, performance spaces.
Information needs may relate to:
competitions
conceptual vision of the organisation and its impact on services provided
events, e.g. lectures, talks
funding applications/allocations
information about audiences
information about marketing strategies
information about specific arts professionals, their practices and historical contexts
information abut the context of the arts organisation
loaning or borrowing of work
marketing activities
organisational and administrative practices
publications
record and document requirements, e.g. consignment notes, financial statements
space usage
techniques, methods and practices
tendering processes
timetabling and schedules.
Mutually convenient interaction may include:
appointment
formal, informal
meeting
museum/gallery/theatre/institutional visits
rescheduling or moving to a more convenient space
studio visits
written, verbal.
Expected outcomes may relate to:
arrangements for acquisition of work and associated documentation
contracts
decision not to proceed
decision to proceed at a later date
decision to proceed with that arts professional's work
financial accountability
financial arrangements, payments,
identification of other arts professionals to approach
identification of other networking opportunity
invitation to meet again at a future time, when closer match between arts professional and arts organisation may be possible
marketing, promotion and public relations
referral of arts professional elsewhere.
Establishing relationships may involve:
approaching selected arts professionals
organising interviews, meetings or other gatherings
responding to unsolicited approaches
telephone, newsletters publications, Internet, networking events.
Opportunities to maintain regular contact with arts professionals may include:
attendance at industry events
meetings
regular face-to-face or other communication
seminars.
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The following evidence is critical to the judgement of competence in this unit:
development of a communication strategy with a range of arts professionals for a specific purpose which involves both receiving and disseminating information
effective interpersonal and communication skills.
Context of and specific resources for assessment
The assessment context must provide for:
practical demonstration of skills through the development of an approach to communicating with arts professionals for a specific industry context
interaction with others to reflect the communication and interpersonal aspects of the unit.
Method of assessment
Assessment may incorporate a range of methods to assess performance and the application of essential underpinning knowledge, and might include:
oral or written questioning to assess knowledge of a specific arts context
review of reports prepared by the candidate about communication approach taken for a specific project
review of portfolios of evidence
third party workplace reports of performance by the candidate.
Assessment methods should closely reflect workplace demands (e.g. literacy) and the needs of particular groups (e.g. people with disabilities, and people who may have literacy or numeracy difficulties such a speakers of languages other than English, remote communities and those with interrupted schooling).
Assessment of this unit requires access to specific information relating to arts organisations, and arts professionals.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The following evidence is critical to the judgement of competence in this unit:
development of a communication strategy with a range of arts professionals for a specific purpose which involves both receiving and disseminating information
effective interpersonal and communication skills.
Context of and specific resources for assessment
The assessment context must provide for:
practical demonstration of skills through the development of an approach to communicating with arts professionals for a specific industry context
interaction with others to reflect the communication and interpersonal aspects of the unit.
Method of assessment
Assessment may incorporate a range of methods to assess performance and the application of essential underpinning knowledge, and might include:
oral or written questioning to assess knowledge of a specific arts context
review of reports prepared by the candidate about communication approach taken for a specific project
review of portfolios of evidence
third party workplace reports of performance by the candidate.
Assessment methods should closely reflect workplace demands (e.g. literacy) and the needs of particular groups (e.g. people with disabilities, and people who may have literacy or numeracy difficulties such a speakers of languages other than English, remote communities and those with interrupted schooling).
Assessment of this unit requires access to specific information relating to arts organisations, and arts professionals.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C6465 | CUVADM12A | Work with arts professionals in an arts organisation | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| S7680 | CUVIND401A | Communicate effectively with arts professionals | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| C615 | CUV40503 | Certificate IV in Arts Administration | Qualification |