Unit of competency Outline

Date retreived
22/07/2026 10:16 PM AWST

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Prepare and present information to the public

Prepare and present information to the public

Unit of competency
National Code
ACMGEN301
State Code
ODC53
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
13/04/2021
View on TGA
State Implementation and Classification
Approved Date
26/07/2021
Field of Education
080509 - Public Relations
Original Release Date
26/07/2021
Nominal Hours
35
Description
This unit of competency describes the skills and knowledge required to prepare and present information to members of the public about captive, exhibited or companion animals using presentation techniques and aids that provide clear information and stakeholder engagement.This unit applies to individuals who work in animal carer, keeper or aquarist roles, undertaking individual and team activities in small to large scale animal facilities. They perform work under broad direction and are required to take responsibility for their own work including, carrying out assigned tasks, organising processes, and working to schedules.All work must be carried out to comply with workplace procedures according to Commonwealth and state/territory health and safety and animal welfare regulations, legislation and standards that apply to the workplace.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Prepare a presentation
  • 1.1 Identify audience and determine objectives of the presentation
  • 1.2 Prepare a plan of the presentation and select information and materials appropriate for the audience
  • 1.3 Trial the presentation with other staff to ensure its objectives and learning outcomes are clear
2. Conduct presentation
  • 2.1 Use public speaking skills to effectively engage the audience
  • 2.2 Use visual aids and other presentation equipment to enhance the presentation
  • 2.3 Handle or present animals involved in the presentation to enhance educational and conservation messaging according to workplace health and safety, animal welfare and facility requirements, including use of low stress techniques
  • 2.4 Encourage audience to participate and provide feedback
  • 2.5 Review presentation performance with other staff
3. Participate in other interpretive and learning activities
  • 3.1 Examine interpretive and learning activities within the facility
  • 3.2 Adjust information for a broad range of clients
  • 3.3 Prepare information for an exhibit sign and/or other resource
  • 3.4 Monitor animals closely during handling or encounter sessions with the public according to facility animal welfare guidelines
4. Assist in media presentations
  • 4.1 Clarify facility policies on staff interaction with the media and use of social media
  • 4.2 Respond to questions from public or media professionally according to facility policies
  • 4.3 Contribute to the preparation of information for media releases and/or interviews
No information
No information
Replaces
State Code National Code Title Type
BBD37 ACMCAN302 Prepare and present information to the public Unit of competency
BBD49 ACMGAS210 Prepare for and conduct a tour or presentation Unit of competency
State Code National Code Title Type
BGQ7 ACM20121 Certificate II in Animal Care Qualification
BGR1 ACM30321 Certificate III in Wildlife and Exhibited Animal Care Qualification