Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Relevant compliance documentation
may include:
legislative, organisation and site requirements and procedures
manufacturer's guidelines and specifications
Australian standards
codes of practice
Employment and Workplace Relations legislation
Equal Employment Opportunity and Disability Discrimination legislation
Management operates within:
work schedules may include shift work and varying hours of duty
environments ranging from simple to complex and diverse
appropriate policies, guidelines and processes
a level of autonomy which may range from limited to substantial
quality and continuous improvement processes and standards
business and performance plans
ethical standards established by the organisation
productivity and profitability objectives and targets
best practice and benchmarking principles and practices
legislation, code and practices
resource parameters which may be defined or negotiated
training and development principles and practices
human resource policies and practices including interviewing, counselling, dispute settling and discipline
financial accountability including profit and loss statements
enterprise/industrial agreements/awards
Management may assume varying roles including:
leader
coach/facilitator
mentor
participant
director
trainer
assessor
Management will typically make decisions to:
maintain statutory/legal compliance
influence operational performance
plan production schedules
maximise production and minimise operating costs/risks and non-conformances
analyse and review market/production predictions and costs
manage projects and tasks
Strategies are:
plans which will guide the site in achieving its objectives
Analysis is:
the process of organising and interpreting information so that conclusions can be drawn; methods may be formal and planned, or informal and ad hoc
Consultation is:
asking others for their views and involving them openly in decision making
Consultation may typically include:
regulatory authorities
tenderers/project managers
contractors/employees
community
customers
suppliers
Resources may include:
people
finance
equipment
environment
buildings/facilities
technology/information

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to worksite operations and satisfy all of the requirements of the performance criteria, required skills and knowledge and the range statement of this unit and include evidence of the following:
knowledge of the requirements, procedures and instructions for establishing, implementing and maintaining operational management plans
implementation of procedures and techniques for the safe, effective and efficient establishing, implementing and maintaining of operational management plans
the identification of the relevant information and scope of the work required to meet the required outcomes
the identification of viable options and the selection of options that best meet the required outcomes
working with others to establish, implement and maintain operational management plans
consistent and timely establishing, implementing and maintenance of operational management plans
Context of and specific resources for assessment
This unit must be assessed in the context of the work environment. Where personal safety or environmental damage are limiting factors, assessment may occur in a simulated environment provided it is realistic and sufficiently rigorous to cover all aspects of workplace performance, including task skills, task management skills, contingency management skills and job role environment skills.
The assessment environment should not disadvantage the participant. For example, language, literacy and numeracy demands of assessment should not be greater than those required on the job.
Customisation of assessment and delivery environment to sensitively accommodate cultural diversity.
Aboriginal people and other people from a non English speaking background may have second language issues.
Assessment of this competency requires typical resources normally used in the work environment. Selection and use of resources for particular worksites may differ due to site circumstances.
Where applicable, physical resources should include equipment modified for people with disabilities.
Access must be provided to appropriate learning and/or assessment support when required.
Method of assessment
This unit may be assessed in a holistic way with other units of competency. The assessment strategy for this unit must verify required knowledge and skill and practical application using more than one of the following assessment methods:
written and/or oral assessment of the candidate's required knowledge
observed, documented and/or first hand testimonial evidence of the candidate's:
implementation of appropriate procedures and techniques for the safe, effective and efficient achievement of the required outcomes
identification of the relevant information and scope of the work required
identification of viable options and the selection of options that best meet the required outcomes
consistently achieving the required outcomes
first hand testimonial and documentary evidence of the candidate's:
working with others to establish, implement and maintain operational management plans
consistent and timely gaining of approval of operational management plans
provision of clear, timely required support and advice on the implementation of operational management plans
Guidance information for assessment
Consult the SkillsDMC User Guide for further information on assessment including access and equity issues.